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Causeview vs. Kindful (discontinued, now part of Bloomerang)

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Causeview

    Score2 out of 10
    N/ACauseview aims to make donor management simple. This solution is built on the Salesforce.com platform and according to the vendor, this provides users with best in class fundraising, events, volunteers and payment processing tools on top of the world’s most popular CRM.

    $60

    per user

    Kindful (discontinued, now part of Bloomerang)

    Score9 out of 10
    N/AKindful was a nonprofit CRM that included fundraising tools, reporting, and analytics. It was acquired by Bloomerang in January, 2021 and is no longer sold, but its functionality is now offered by the Bloomerang CRM.

    $119

    per month

    Pricing
    CauseviewKindful (discontinued, now part of Bloomerang)
    Editions & Modules
    Causeview
    $60
    per user
    Standard
    $119
    per month
    Standard
    $239
    per month
    Standard
    $349
    per month
    Standard
    $459
    per month
    Standard
    $579
    per month
    Standard
    $699
    per month
    Offerings
    Pricing Offerings
    CauseviewKindful (discontinued, now part of Bloomerang)
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeRequiredNo setup fee
    Additional DetailsIncluded at no extra cost: support, unlimited access to the Causeview Knowledge Base, online training and Causeview Community Forum, online donation, event registration and volunteer sign-up forms, and ActionPages. Integrated iATS Payment Processing starting at 2.95% + $0.21 / transaction. Minimum 3 users.All plans include: unlimited admin users, unlimited donation pages with peer-to-peer fundraising, built-in integrations, and automated reporting. Pricing also includes comprehensive web-based training upon signup and ongoing online support at no additional cost.
    More Pricing Information
    Best Alternatives
    CauseviewKindful (discontinued, now part of Bloomerang)
    Small Businesses
    Salesforce Nonprofit Cloud
    Score9 out of 10
    Salesforce Nonprofit Cloud
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    Medium-sized Companies
    DonorPerfect
    Score7.4 out of 10
    DonorPerfect
    Score7.4 out of 10
    Enterprises
    Ellucian CRM Advance
    Score7.6 out of 10
    Ellucian CRM Advance
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    All AlternativesView all alternativesView all alternatives
    User Ratings
    CauseviewKindful (discontinued, now part of Bloomerang)
    Likelihood to Recommend
    2.0
    (2 ratings)
    9.0
    (20 ratings)
    Usability
    -
    (0 ratings)
    9.0
    (1 ratings)
    Support Rating
    7.0
    (1 ratings)
    9.8
    (11 ratings)
    User Testimonials
    CauseviewKindful (discontinued, now part of Bloomerang)
    Likelihood to Recommend
    Causeview
    I think Causeview is well suited for those who are looking to track revenue and donor information in the same place. It is good to have your database with all of your contacts integrated with the same system that you use to process things such as donations and event registrations, so it saves time and we don't have to maintain separate systems for our development work and our other revenue-generating strategies. We also use reports to pull up information about donors and use that information for fundraising -- for example, donor history and things like that.
    Incentivized
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    Discontinued Products
    Kindful is well suited when:
    • Important to integrate with a wide range of systems such as online fundraising tools or event registration without being tied to a single vendor
    • Small to medium sized organizations looking for an affordable but powerful donor database/CRM
    • Need a powerful but user friendly tool with customizable reports
    Kindful is not well suited when:
    • You need very advanced customization such as the ability to built entire custom screens
    • You need to track donations in multiple currencies
    Incentivized
    Read full review
    Pros
    Causeview
    • Causeview's support team is mostly helpful and quick to respond.
    • Causeview integrates event registrations within Salesforce.
    Incentivized
    Read full review
    Discontinued Products
    • We particularly love the flexibility of Kindful's donation pages and donation plug-ins. They make it possible for us to accept donations on our website, without having donors have to leave the website.
    • Kindful effectively streamlines back-office functions including acknowledgements for gifts - which saves our small 2-person team vital hours each week.
    • Kindful integrates to a variety of valuable platforms, allowing us to manage all of our data in one place. Currently, we integrate with MailChimp [so all email recipients are segmented in Kindful, emails are sent from MailChimp], Fundraising Report Card, and several custom integrations through Kindful's open API [including one that tracks volunteer events and another that connects to CauseVox].
    • Kindful's basic metrics and "dashboard" give us instant access to live fundraising results that are shown against historical information - giving us the ability to see how we're doing at all times.
    Incentivized
    Read full review
    Cons
    Causeview
    • Event registration and donation pages could be better designed - not up to par with sites such as Eventbrite
    • I would like to have the option for people to register with more than one e-mail address instead of creating a duplicate record each time someone uses a different e-mail.
    • Some of my coworkers find Causeview confusing to use or difficult to find information.
    Incentivized
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    Discontinued Products
    • Detailed custom email campaigns and reports can be confusing to navigate. However, Kindful provides excellent customer support and training to make it as easy as possible.
    • The price can be a turn off for many people, but if you have an aggressive plan to increase funding, Kindful pricing is scalable based on the size of your database.
    Incentivized
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    Usability
    Causeview
    No answers on this topic
    Discontinued Products
    From operations, support, and donor management, Kindful's UX and UI are top-notch.
    Incentivized
    Read full review
    Support Rating
    Causeview
    Causeview's support is a lone bright spot. They are often quick to respond. They are generally helpful, although brief in their answers and explanations. I would appreciate more detailed answers to technical problems, but I do appreciate their support's problem solving ability
    Incentivized
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    Discontinued Products
    I have not utilized the support for Kindful very often but the one time I have was fantastic. It was quick, courteous and thorough. Kindful consistently offers Webinars that outline the best way to utilize their product and get the most out of it. I think Kindful does a pretty solid job with support.
    Incentivized
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    Alternatives Considered
    Causeview
    I did not personally select Causeview for my organization, but I have found it easy to use in comparison with other similar systems. The fact that Causeview can be added to Salesforce, and hop on our existing database, is very important to us and is one of the main reasons we continue to use the service.
    Incentivized
    Read full review
    Discontinued Products
    Because of the easy-to-use drag-and-drop function, teams do not have to call website design-proficient professionals to assist them since Populr also supports collaboration and entire teams can work together to come up with a beautifully designed website and one that is readable.
    Incentivized
    Read full review
    Return on Investment
    Causeview
    • Negative: expensive per-license fee with no discount for added users.
    • Negative: unreliable servers that host donate pages.
    Incentivized
    Read full review
    Discontinued Products
    • Kindful's customer service team has saved us a lot of time and effort by being extremely helpful. I can't speak highly enough about the customer service they offer.
    • We spend a lot of time cleaning our data base. I wish Kindful had a cleaner integration process.
    Incentivized
    Read full review
    ScreenShots

    Causeview Screenshots

    Product screenshotProduct screenshot

    Kindful (discontinued, now part of Bloomerang) Screenshots

    Screenshot of Reporting analyticsScreenshot of Contact profileScreenshot of Fundraising functionality