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Catchpoint vs. Microsoft System Center Operations Manager (SCOM)

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Catchpoint

    Score9.2 out of 10
    N/ACatchpoint is an Internet Resilience solution offering services for retailers, Global2000, CDNs, cloud service providers, and xSPs that help increase their resilience by catching any issues in the Intenet Stack before they impact their business.

    $37,950

    per year

    Microsoft System Center Operations Manager (SCOM)

    Score7.5 out of 10
    N/AMicrosoft's System Center Operations Manager (SCOM) is a monitoring and application performance management option, with the core datacenter and cloud-based systems monitoring.N/A
    Pricing
    CatchpointMicrosoft System Center Operations Manager (SCOM)
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    CatchpointMicrosoft System Center Operations Manager (SCOM)
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details- White glove migration services - Annual subscription - Professional Services - Competitive Benchmarking—
    More Pricing Information
    Community Pulse
    CatchpointMicrosoft System Center Operations Manager (SCOM)
    Considered Both Products
    Catchpoint Systems Inc
    No answer on this topic
    Microsoft
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    71 Answers
    92%
    Would buy again
    11 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    61 Answers
    92%
    Delivers good value for the price
    11 Answers
    Happy with the feature set
    97%
    Happy with the feature set
    69 Answers
    83%
    Happy with the feature set
    10 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    48 Answers
    86%
    Lived up to sales and marketing promises
    6 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    62 Answers
    100%
    Implementation went as expected
    11 Answers
    Features
    CatchpointMicrosoft System Center Operations Manager (SCOM)
    Application Performance Management
    Comparison of Application Performance Management features of Catchpoint and Microsoft System Center Operations Manager (SCOM)
    Feature
    Catchpoint
    -
    Ratings
    Microsoft System Center Operations Manager (SCOM)
    6.1
    22 Ratings
    22% below category average
    Application monitoring00 Ratings5.020 Ratings
    Database monitoring00 Ratings9.022 Ratings
    Threshold alerts00 Ratings10.022 Ratings
    Predictive capabilities00 Ratings2.020 Ratings
    Application performance management console00 Ratings3.019 Ratings
    Collaboration tools00 Ratings6.017 Ratings
    Out-of-the box templates to monitor applications00 Ratings4.020 Ratings
    Application dependency mapping and thresholding00 Ratings4.018 Ratings
    Virtualization monitoring00 Ratings7.020 Ratings
    Server availability and performance monitoring00 Ratings10.021 Ratings
    Server usage monitoring and capacity forecasting00 Ratings8.021 Ratings
    IT Asset Discovery00 Ratings5.018 Ratings
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    CatchpointMicrosoft System Center Operations Manager (SCOM)
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    User Ratings
    CatchpointMicrosoft System Center Operations Manager (SCOM)
    Likelihood to Recommend
    9.2
    (66 ratings)
    8.0
    (25 ratings)
    Likelihood to Renew
    8.2
    (2 ratings)
    -
    (0 ratings)
    Usability
    8.1
    (3 ratings)
    -
    (0 ratings)
    Support Rating
    9.7
    (67 ratings)
    7.3
    (8 ratings)
    Implementation Rating
    8.2
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    CatchpointMicrosoft System Center Operations Manager (SCOM)
    Likelihood to Recommend
    Catchpoint Systems Inc
    I like the synthetic test feature it has from the edge which mimics the real user - that for me is one of the best features. The certificate expiration, the API monitoring, the slowness breakdown to show where the slowdown happens, and more.
    Incentivized
    Read full review
    Microsoft
    More appropriate for:
    • Pure Microsoft ecosystem environments (Windows Server and SQL server) and the most common Linux and UNIX platforms.
    • Environments where cost is less of a factor than settling on a single platform for monitoring
    • Environments where the administrators are familiar with the setup and installation of SCOM.
    Less appropriate for:
    • Pure UNIX/Linux shops, especially versions not supported out of the box by SCOM.
    • Shops that cannot afford the engagement to setup/configure and maintain on a continuous basis.
    • Shops that cannot dedicate personnel to the care and feeding of SCOM, especially when supporting larger environments.
    Incentivized
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    Pros
    Catchpoint Systems Inc
    • Our standard operating material documents Catchpoint’s breadth on HTTP/Browser, API, Streaming, DNS, FTP, TCP, SMTP, Ping, Traceroute, SSH with content validation and custom widgets/dashboards. This gives SREs and L0/L1 a single place to validate both page flows and the underlying network/application protocols.
    • Product runbooks use Catchpoint to validate critical steps (for ex, login, overview dashboard, unit dashboards) and to detect DNS issues that break those journeys. so we catch experience regressions even when the backend looks healthy.
    • We’ve standardized Catchpoint alert categories/templates with ITSM so L0 includes the right analysis in handoffs. This tightened “first message, best message” during incidents.
    • Our operating procedures use Catchpoint for alwayson availability checks with email notifications and multi‑location verification when a site is down. This is useful for unambiguous “is it up/where is it failing” signals.
    Incentivized
    Read full review
    Microsoft
    • Allows us to visualize our systems in a single interface and see the status of health as well as relevant performance metrics.
    • A flexible and powerful interface with active alerting covering domain controllers, SQL servers, etc...
    • Allows you to customize your views and workspaces for specific tasks and needs.
    • Reporting is powerful and flexible.
    Incentivized
    Read full review
    Cons
    Catchpoint Systems Inc
    • Missing Functionality: For our organisation, we use multiple observability tools and what we miss in Catchpoint is its ability to display a list of muted monitors in the dashboard. This was a business requirement for our company where the business wanted to know at any given point of time, a list of monitors that were muted during an outage or a scheduled maintenance. This feature was unavailable in Catchpoint, however, we hope to see some enhancements in the future.
    Incentivized
    Read full review
    Microsoft
    • One of the biggest drawbacks to SCOM is the sheer scope and complexity of the system. This can be a pro and a con. The system is very customizable, what you put into it is what you'll get out of it. That said, the learning curve is fairly steep. An organization needs to be committed to putting time and resources into SCOM to get the most out of it. I've heard stories from colleagues of several different companies that invested in SCOM and then abandoned it due to the excessive time and care required.
    • SCOM is expensive. Not only is the enterprise licensing costly, SCOM requires it's own servers, operational and warehouse databases to be maintained.
    • The OOB SCOM reports are a bit clunky and feel outdated.
    Incentivized
    Read full review
    Likelihood to Renew
    Catchpoint Systems Inc
    The Catchpoint tool has now become an integral part of our DevOps toolkit due to its extensive range of capabilities, including application performance monitoring, network health tracking, DNS visibility, and edge performance analysis. Its seamless integration with our existing monitoring infrastructure has significantly enhanced our ability to detect potential issues proactively, analyze root causes in real time, and resolve incidents much faster, ultimately improving overall system reliability and user experience.
    Incentivized
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    Microsoft
    Microsoft System Center Operations Manager is tightly integrated to Microsoft Windows servers os monitoring with great product support.
    Incentivized
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    Usability
    Catchpoint Systems Inc
    It's hard to find the functionalities that I am looking for in the application. Even if I did something in the past, after a time I have to re-learn again where the functionalities are. This is a powerful tool, but not user-friendly. Texts in the buttons and menus are not always meaningful or easily comprehensible.
    Incentivized
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    Microsoft
    Ease of Use and user friendly dashboard
    Incentivized
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    Support Rating
    Catchpoint Systems Inc
    The customer support is fantastic as they keep you updated and follow up even though we may not even follow up. Make sure they send a communication so that we remain updated. They value engineers who will get on a call with you to understand any requirement we have on any test, and they bring in the best developers on call.
    Incentivized
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    Microsoft
    Hard to get support. The product is not being actively developed anymore, so it is hard to get new features for the product.
    Incentivized
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    Implementation Rating
    Catchpoint Systems Inc
    very easy to implement as the product is user-friendly
    Incentivized
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    Microsoft
    Easy to install with intuitive interactive interface during the installation process a and integration to MS SQL was smooth
    Incentivized
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    Alternatives Considered
    Catchpoint Systems Inc
    Smart Bear Foglight Dynatrace CEM Catchpoint: I have used many synthetic monitoring products. Honestly, there are no big differences in features among all the products listed above or that I have used before. Probably, price and support might play big roles in selecting the products. I do not know the prices of these products.
    Incentivized
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    Microsoft
    We used Altiris and WSUS and in the beginning Altiris had the better admin interface than SCOM, but it is no longer the case as SCOM has refined their admin interface. Altiris still has better and more robust group assignments for management roles and those two other tools can better manage non Windows OS devices than SCOM but for a large enterprise Windows shop, if you can afford it, SCOM is the way to go.
    Incentivized
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    Return on Investment
    Catchpoint Systems Inc
    • Catchpoint is not the only monitoring tool we use for our web properties. The test alerts raised by Catchpoint serves as a confirmation of possible outages/problems with an application. This has helped to reduce false-positive alerts thus improving the response of the operations team; they don't have spend time chasing ghosts
    • The unlimited scheduled tests we can run on the enterprise nodes has been a very cost effective solution compared to similar web monitoring tools
    • The ability to quickly dive into the test result details help to get to the root cause of a test failure quickly
    Incentivized
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    Microsoft
    • It has allowed us to provide an Enterprise Event/Alert management solution to the Global company
    • It has taken a long time to get it to provide valuable alerts and information, lots of user resources and investment.
    • It assists with 24/7 monitoring and out of hours support
    Incentivized
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