Catchpoint vs. IBM Instana

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Catchpoint
Score 9.2 out of 10
N/A
Catchpoint is an Internet Resilience solution offering services for retailers, Global2000, CDNs, cloud service providers, and xSPs that help increase their resilience by catching any issues in the Intenet Stack before they impact their business.N/A
IBM Instana
Score 8.0 out of 10
N/A
Instana, an IBM company since the December 2020 acquisition, provides APM services for SOA, microservices, containerized applications and Kubernetes, and cloud native applications, as well as discovery and monitoring for IT assets.
$18
per month per Managed Virtual Server (MVS)
Pricing
CatchpointIBM Instana
Editions & Modules
No answers on this topic
Essentials
$18
per month per Managed Virtual Server (MVS)
Standard
$75
per month per Managed Virtual Server (MVS)
Self-Hosted
$93.80
per month per Managed Virtual Server (MVS)
Offerings
Pricing Offerings
CatchpointIBM Instana
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details- White glove migration services - Annual subscription - Professional Services - Competitive Benchmarking
More Pricing Information
Community Pulse
CatchpointIBM Instana
Best Alternatives
CatchpointIBM Instana
Small Businesses
SolarWinds Pingdom
SolarWinds Pingdom
Score 9.7 out of 10
InfluxDB
InfluxDB
Score 8.8 out of 10
Medium-sized Companies
Cisco ThousandEyes
Cisco ThousandEyes
Score 8.9 out of 10
Sumo Logic
Sumo Logic
Score 9.4 out of 10
Enterprises
Cisco ThousandEyes
Cisco ThousandEyes
Score 8.9 out of 10
NetBrain Technologies
NetBrain Technologies
Score 9.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
CatchpointIBM Instana
Likelihood to Recommend
9.2
(0 ratings)
8.5
(0 ratings)
Likelihood to Renew
8.2
(0 ratings)
-
(0 ratings)
Usability
8.1
(0 ratings)
8.3
(0 ratings)
Support Rating
9.7
(0 ratings)
4.5
(0 ratings)
Implementation Rating
8.2
(0 ratings)
-
(0 ratings)
User Testimonials
CatchpointIBM Instana
Likelihood to Recommend
Proactive Website and API performance testing, Synthetic monitoring, and third-party integration are where Catchpoint is best suited. Catchpoint is less appropriate in Deep Application Performance monitoring, debugging complex user journeys in real-time, Small businesses, and Mobile app performance monitoring. These are the scenarios where I find Catchpoint is well-suited and scenarios where it is less appropriate.
Read full review
With enterprise IT assets in a multitude of ecosystems, cloud infrastructures and sometimes still left stuck in a legacy on prem architecture, IBM Instana makes it easy to get the right data to drive development and / or DevSecOps processes with tangible input from the target environment itself.
Read full review
Pros
  • Catchpoint Synthetics: We create our synthetic monitoring using catchpoint. Creating the synthetics monitors are easy and requires basic knowledge on selenium and javascript. It allows you to run the test from external(backbone) and internal enterprise nodes. The screenshot and filmstrip feature is an add-on along with various customisations. Once created, It provides a detailed insight of each request that is involved in the application flow which helps us in addressing the issue at the request level.
  • Catchpoint API Test: This is another kind of test which we have explored in our organisation. This has helped us to maintain the health check of our APIs and also we have utilised it for a variety of our use cases.
  • Catchpoint Dashboard: This is our one-stop shop for all our monitors. It has multiple widgets that displays various application performance metrics. We use this feature immensely and it is of great value to the business.
  • Catchpoint UI: It is very user friendly and with basic introduction anyone can just get started with it.
Read full review
  • Collecting Kubernetes and Infra level logs and presenting in easy to understand visuals.
  • Tracing the end-to-end journey of an event and also categorizing by technology and Endpoints
  • Built-in and custom alerts help to monitor almost all of scenarios without much additional configuration.
  • Ability to create Applications to logical group important flows
Read full review
Cons
  • The ability to monitor the Catchpoint nodes with the ability to setup a take a recovery action based on specific criteria
  • The ability to tell us when we are at X% capacity so that we better plan or budget for increasing the "capacity" of the Catchpoint nodes before we get to an overloaded state. The capacity utilization graph is not a reliable indicator for this metric. How can the capacity utilization rate get above 100%, it does not make sense
Read full review
  • I believe that the "live" option in monitoring does not truly update the status in real-time, thus I must manually update to feel comfortable.
  • The call analysis tool might be improved, third-party resources are restricted, and the pricing is slightly more than competitors in comparable categories.
Read full review
Likelihood to Renew
we are heavily dependent catchpoint system for the following functions * Detect end-user availability/performance-related problems * Ensures
service level objectives (SLO) are met, that prevents service level
agreement (SLA) breaches * Identify and understand the cause of any
network connectivity or application level issue * Improves the
availability and response time service levels
Read full review
Instana has been able to fulfill our all requirement and provide out of box solution for multiple component like AWS RDS Monitoring and real time alerting setup on basis of that. it is also easy to integrate with other open-source alerting and monitoring tools which makes it easier to incorporate into our solutions
Read full review
Usability
It's hard to find the functionalities that I am looking for in the application. Even if I did something in the past, after a time I have to re-learn again where the functionalities are. This is a powerful tool, but not user-friendly. Texts in the buttons and menus are not always meaningful or easily comprehensible.
Read full review
IBM Instana totally alters our monitoring approach since it increases the stability of the system and simplifies the process of problem solving. And since it helps to lower the degree of alert exhaustion that we experience, it is a total game changer for us.
Read full review
Support Rating
The customer support is fantastic as they keep you updated and follow up even though we may not even follow up. Make sure they send a communication so that we remain updated. They value engineers who will get on a call with you to understand any requirement we have on any test, and they bring in the best developers on call.
Read full review
IBM instana support team is good but when we ask them for support, they keep asking same thing again and again and mostly there is no solution
Read full review
Implementation Rating
very easy to implement as the product is user-friendly
Read full review
No answers on this topic
Alternatives Considered
Datadog is good, but more expensive. New Relic is good but does not provide the same features as Catchpoint does. Checkly is good, but Catchpoint offers different frameworks to create synthetic tests, which is preferable to my engineering team.
Read full review
As a DevOps engineer, I've explored various Application Performance Monitoring (APM) tools, including New Relic for real-time insights, AppDynamics for code-level visibility, Dynatrace for AI-driven monitoring, Datadog for comprehensive observability, Splunk for log management, Stackify Retrace for error tracking, and Raygun for crash reporting. Each tool offers distinct features, and the choice depends on specific use cases, technology stacks, and organizational needs. Thorough evaluations, considering factors like ease of use, integration capabilities, and scalability, help in selecting the most suitable APM solution for effective application monitoring in a DevOps environment.
Read full review
Return on Investment
  • Catchpoint points based licensing for public hosted nodes is complicated and unpredictable in points required.
  • Catchpoint lacks AI powered anomaly detection and automated remediation. This gap means more manual triage and slower MTTR during incidents.
  • The advanced 360 degree blackbox monitoring is enabling us to monitor the APIs, UI and proactively gain insights into the application behavior and performance before customer is impacted.
Read full review
  • Let's me monitor and pinpoint issues across multiple critical systems and applications that work in tandem, reducing drastically, the time in identifying root cause and solving the issues.
  • Let's me deep dive into issues found with a lot of detailed information about particular requests , and find proper solutions by my own research or even with Gen AI assistant using Watson.x or you could prompt your AI solution of choice as well.
  • All systems fail at some point, so IBM Instana gives stakeholders ease that large complex and critical systems that affect the very livelihood of people is being observed with pinpoint precision and that issues are addressed promptly and with compass pointing north towards the problem's root cause and solutions.
Read full review
ScreenShots