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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Akamai mPulse

    Score7.8 out of 10
    N/AmPulse, from Akamai, is a real-time end-user digital experience monitoring solution (or RUM, for real user monitoring) that enables the user to capture user experience data, optimize website performance, and measure ROI.N/A

    Catchpoint

    Score9.2 out of 10
    N/ACatchpoint is an Internet Resilience solution offering services for retailers, Global2000, CDNs, cloud service providers, and xSPs that help increase their resilience by catching any issues in the Intenet Stack before they impact their business.

    $37,950

    per year

    Pricing
    Akamai mPulseCatchpoint
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Akamai mPulseCatchpoint
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details- White glove migration services - Annual subscription - Professional Services - Competitive Benchmarking
    More Pricing Information
    Community Pulse
    Akamai mPulseCatchpoint
    Considered Both Products
    Akamai
    No answer on this topic
    Catchpoint Systems Inc
    Chose Catchpoint
    Catchpoint's node deployment, especially on the LM and mobile locations is one of the best I have seen. It helps us to debug better.
    Incentivized
    Chose Catchpoint
    For the RUM, there is no comparison. Blue Triangle and MPulse are much better than Catchpoint. Regarding the synthetic part, Catchpoint is better than Blue Triangle for the number of nodes available, Blue Triangle has the advantage to allow the aggregation of the data (I run a …
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    100%
    Would buy again
    71 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    61 Answers
    Happy with the feature set
    No answers on this topic
    97%
    Happy with the feature set
    69 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    48 Answers
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    62 Answers
    User Ratings
    Akamai mPulseCatchpoint
    Likelihood to Recommend
    7.0
    (1 ratings)
    9.2
    (66 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    8.2
    (2 ratings)
    Usability
    -
    (0 ratings)
    8.1
    (3 ratings)
    Support Rating
    -
    (0 ratings)
    9.7
    (67 ratings)
    Implementation Rating
    -
    (0 ratings)
    8.2
    (1 ratings)
    User Testimonials
    Akamai mPulseCatchpoint
    Likelihood to Recommend
    Akamai
    In general, if you manage a website, you must have a real user monitoring tool. mPulse is one of the leaders in the market, so if you use this product, you can count on the reliability of the product itself. Personally, I think that if you need to collect technical KPIs, mPulse is a good choice. If on top of technical metrics, you want to collect also business KPIs, potentially there are other products doing this better.
    Incentivized
    Read full review
    Catchpoint Systems Inc
    I like the synthetic test feature it has from the edge which mimics the real user - that for me is one of the best features. The certificate expiration, the API monitoring, the slowness breakdown to show where the slowdown happens, and more.
    Incentivized
    Read full review
    Pros
    Akamai
    • Real time data: you can know in real time how your website is performing.
    • "What if" functionality to choose, from a business point of view, the right web pages to improve
    • Understanding what are the slow pages and seeing the impact on the global performance from a technical and a business point of view.
    • Waterfall functionality - possibility to go in details to a specific session.
    Incentivized
    Read full review
    Catchpoint Systems Inc
    • Our standard operating material documents Catchpoint’s breadth on HTTP/Browser, API, Streaming, DNS, FTP, TCP, SMTP, Ping, Traceroute, SSH with content validation and custom widgets/dashboards. This gives SREs and L0/L1 a single place to validate both page flows and the underlying network/application protocols.
    • Product runbooks use Catchpoint to validate critical steps (for ex, login, overview dashboard, unit dashboards) and to detect DNS issues that break those journeys. so we catch experience regressions even when the backend looks healthy.
    • We’ve standardized Catchpoint alert categories/templates with ITSM so L0 includes the right analysis in handoffs. This tightened “first message, best message” during incidents.
    • Our operating procedures use Catchpoint for alwayson availability checks with email notifications and multi‑location verification when a site is down. This is useful for unambiguous “is it up/where is it failing” signals.
    Incentivized
    Read full review
    Cons
    Akamai
    • The creation of a specific dashboard is not easy. You can leverage the available dashboards but if you need something else is not so easy to achieve.
    • Old UI - the look and feel of the product should be improved. It seems very old.
    Incentivized
    Read full review
    Catchpoint Systems Inc
    • Missing Functionality: For our organisation, we use multiple observability tools and what we miss in Catchpoint is its ability to display a list of muted monitors in the dashboard. This was a business requirement for our company where the business wanted to know at any given point of time, a list of monitors that were muted during an outage or a scheduled maintenance. This feature was unavailable in Catchpoint, however, we hope to see some enhancements in the future.
    Incentivized
    Read full review
    Likelihood to Renew
    Akamai
    No answers on this topic
    Catchpoint Systems Inc
    The Catchpoint tool has now become an integral part of our DevOps toolkit due to its extensive range of capabilities, including application performance monitoring, network health tracking, DNS visibility, and edge performance analysis. Its seamless integration with our existing monitoring infrastructure has significantly enhanced our ability to detect potential issues proactively, analyze root causes in real time, and resolve incidents much faster, ultimately improving overall system reliability and user experience.
    Incentivized
    Read full review
    Usability
    Akamai
    No answers on this topic
    Catchpoint Systems Inc
    It's hard to find the functionalities that I am looking for in the application. Even if I did something in the past, after a time I have to re-learn again where the functionalities are. This is a powerful tool, but not user-friendly. Texts in the buttons and menus are not always meaningful or easily comprehensible.
    Incentivized
    Read full review
    Support Rating
    Akamai
    No answers on this topic
    Catchpoint Systems Inc
    The customer support is fantastic as they keep you updated and follow up even though we may not even follow up. Make sure they send a communication so that we remain updated. They value engineers who will get on a call with you to understand any requirement we have on any test, and they bring in the best developers on call.
    Incentivized
    Read full review
    Implementation Rating
    Akamai
    No answers on this topic
    Catchpoint Systems Inc
    very easy to implement as the product is user-friendly
    Incentivized
    Read full review
    Alternatives Considered
    Akamai
    Generally speaking, both products allow you to not be blind on your website. Easily, you can see how your website is performing. At the moment, Blue Triangle is better than Akamai for the business part (there are more business metrics collected and many more available dashboards for consuming this kind of data). Moreover, the look and feel and the usability of the Blue Triangle portal is better than Akamai one.
    Incentivized
    Read full review
    Catchpoint Systems Inc
    Smart Bear Foglight Dynatrace CEM Catchpoint: I have used many synthetic monitoring products. Honestly, there are no big differences in features among all the products listed above or that I have used before. Probably, price and support might play big roles in selecting the products. I do not know the prices of these products.
    Incentivized
    Read full review
    Return on Investment
    Akamai
    • Choose the right pages to optimize.
    Incentivized
    Read full review
    Catchpoint Systems Inc
    • Catchpoint is not the only monitoring tool we use for our web properties. The test alerts raised by Catchpoint serves as a confirmation of possible outages/problems with an application. This has helped to reduce false-positive alerts thus improving the response of the operations team; they don't have spend time chasing ghosts
    • The unlimited scheduled tests we can run on the enterprise nodes has been a very cost effective solution compared to similar web monitoring tools
    • The ability to quickly dive into the test result details help to get to the root cause of a test failure quickly
    Incentivized
    Read full review
    ScreenShots