Catalytic vs. Mattermost

Catalytic is best suited for process automation. It is great with unstructured data and the machine learning capability is so accessible. The AI aspect is super intuitive and helps make good business decisions. The ability to drop pushbots into process and then do a seamless handshake to a human and back again is not something I have seen anywhere else.

Incentivized

Mattermost is definitely appropriate for a growing company with team members spread out across the u.s. and Canada. It’s given me the ability to have access to anyone with the information I need or the ability to develop friendships, working relationships with people I otherwise wouldn’t have access to

Incentivized

• Automation of processes that allow us to scale as we mature our processes
• Integration between systems in an out of the box manner
• Business Process optimisation

Incentivized

• Easy intergration to our main CRM (Monday.com)
• I'm not techy myself but I have seen a lot of our previous integrations in Slack transferred over to Mattermost so that's fun
• The desktop and phone app (android) works well enough. I haven't tried it on the Apple ecosystem yet.

Incentivized

• Funky UI - doesn't take much to get used to
• Handlebar
• Hard to grasp the full extent of the power of the application

Incentivized

• Basic features like custom status, collapsed reply threads are JUST rolling out - kind of slow for a workplace chat app.
• I don't really get the idea of Playbooks and Boards - there are better, dedicated tools for stuff like this and it's not so easy to turn off.

Incentivized

Mattermost works perfectly within our company as a way to communicate seamlessly. I have had no issues with the product and continue to use it often while on and off site. The mobile app allows me to continue to communicate with my team even when I don't have my laptop with me.

Incentivized

Using Catalytic is dead simple, click and drag. Start simple and iterate. Once you start using the tool, you soon want to add more in and then the more you add in the higher the ROI. People will start to line up to want to use it, and realise the benefits

Incentivized

It's an extremely easy to use software, and I would recommend it to every company that is growing. I think they could improve their notification system, as it gets a little spammy sometimes and important notifications get lost. Also needs to improve the number of private chats that you are allowed to create.

Incentivized

We have been so lucky with Catalytic, the team have been super responsive and more than willing to go that extra mile to make sure we have everything that we need. Even with the time zone challenges, they are the kind of team that will always make sure they are available and will follow up until we have the answer and more.

Incentivized

We have not had to contact support for Mattermost ever. All that we have needed has been available in the documentation or website. One of our DevOps team members set it up in a couple of hours. The whole team was using Mattermost that same day. No support needed.

Incentivized

This went as expected. No surprises or major hurdles.

Incentivized

We started on the process automation journey a few years back and people kept coming back to ask, was there an alternative that would allow us to connect all the disparate systems in my organisation. We looked at RPA, that wasn't the answer, some of the larger players could do what we were looking for, but it came at a price that precluded usage. Then we should Catalytic was right in that sweet spot, - we call it bang for buck, functionality that was accessible from a price point of view but delivered in terms of realising our goals

Incentivized

Unlike Slack and Discord, Mattermost is self-hosted and focused on security. I used Discord before for community management and much simpler and less secure operations. Slack is great, but the fact that is cloud based takes out a lot of its independence.

Incentivized

• Made us look more closely at why we do what we do
• Shortened the cycle time on a lot of previously manual processes
• Better experience for our customer base

Incentivized

• The platform is adaptive to storage data center outages in case our cloud storage provider goes away, Mattermost still works with our local database. However, files couldn't be shared. We can switch storage to local temporarily; that's a benefit. Later it all syncs up to main storage.
• When our team switched to Mattermost from paid solutions, we had much savings and access to unlimited past messages and storage quota (we use our cloud storage provider)
• We have better visibility of our tools and other products running adjacent to Mattermost due to integration capability. We use it for notifications/ updates sent from other products.

Incentivized