Cascade CMS vs. Crownpeak CMS

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Cascade CMS
Score 5.4 out of 10
N/A
Cascade CMS (formerly Cascade Server) by Hannon Hill is a content management system, with built-in tools to help users eliminate stale content, increase digital outreach, and promote end-user adoption and accountability. Cascade CMS is designed for decentralized web teams in most major industries, including higher education, government, healthcare, and technology. Included is Clive, an engagement and real-time personalization tool for collecting information and using it to craft personalized…N/A
Crownpeak CMS
Score 7.2 out of 10
Enterprise companies (1,001+ employees)
Crownpeak CMS is a composable, enterprise-ready content management system that empowers global teams to seamlessly orchestrate personalized digital experiences across all content channels. Marketing teams can create, manage, and monitor inclusive, accessible, and transactional experiences fast without compromising on functionality, security, or service.N/A
Pricing
Cascade CMSCrownpeak CMS
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Cascade CMSCrownpeak CMS
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeOptionalNo setup fee
Additional Details
More Pricing Information
Community Pulse
Cascade CMSCrownpeak CMS
Features
Cascade CMSCrownpeak CMS
Security
Comparison of Security features of Product A and Product B
Cascade CMS
8.0
Ratings
1% below category average
Crownpeak CMS
8.9
Ratings
10% above category average
Role-based user permissions8.00 Ratings8.90 Ratings
Platform & Infrastructure
Comparison of Platform & Infrastructure features of Product A and Product B
Cascade CMS
7.1
Ratings
7% below category average
Crownpeak CMS
8.0
Ratings
5% above category average
API7.00 Ratings7.80 Ratings
Internationalization / multi-language7.30 Ratings8.10 Ratings
Web Content Creation
Comparison of Web Content Creation features of Product A and Product B
Cascade CMS
7.1
Ratings
8% below category average
Crownpeak CMS
8.1
Ratings
5% above category average
WYSIWYG editor6.10 Ratings7.70 Ratings
Code quality / cleanliness6.00 Ratings7.60 Ratings
Admin section8.00 Ratings8.30 Ratings
Page templates9.00 Ratings8.40 Ratings
Library of website themes5.50 Ratings00 Ratings
Mobile optimization / responsive design7.00 Ratings8.40 Ratings
Publishing workflow9.00 Ratings8.50 Ratings
Form generator6.40 Ratings7.80 Ratings
Web Content Management
Comparison of Web Content Management features of Product A and Product B
Cascade CMS
6.9
Ratings
6% below category average
Crownpeak CMS
7.9
Ratings
7% above category average
Content taxonomy8.00 Ratings7.70 Ratings
SEO support7.00 Ratings8.50 Ratings
Bulk management9.00 Ratings8.10 Ratings
Availability / breadth of extensions6.00 Ratings7.30 Ratings
Community / comment management4.80 Ratings00 Ratings
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Score 9.0 out of 10
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User Ratings
Cascade CMSCrownpeak CMS
Likelihood to Recommend
9.9
(0 ratings)
8.6
(0 ratings)
Likelihood to Renew
9.1
(0 ratings)
9.1
(0 ratings)
Usability
9.1
(0 ratings)
8.2
(0 ratings)
Availability
6.7
(0 ratings)
8.6
(0 ratings)
Performance
8.0
(0 ratings)
8.2
(0 ratings)
Support Rating
9.1
(0 ratings)
7.6
(0 ratings)
In-Person Training
7.0
(0 ratings)
9.1
(0 ratings)
Online Training
5.0
(0 ratings)
8.2
(0 ratings)
Implementation Rating
9.1
(0 ratings)
8.6
(0 ratings)
Configurability
9.0
(0 ratings)
8.2
(0 ratings)
Ease of integration
6.0
(0 ratings)
9.1
(0 ratings)
Product Scalability
5.0
(0 ratings)
8.6
(0 ratings)
Vendor post-sale
6.0
(0 ratings)
9.1
(0 ratings)
Vendor pre-sale
5.0
(0 ratings)
9.1
(0 ratings)
User Testimonials
Cascade CMSCrownpeak CMS
Likelihood to Recommend
Cascade Server is well suited with it's WYSIWYG editor being better than most editors that I have used in other systems. In context, editing makes adding content easy compared to the last CMS I used where you had to wing it and view the page outside of the CMS to see if it was correct. The ability mix HTML, CSS, and the Script of your choice anywhere and with ease.
The scenarios were Cascade Server is less appropriate would be in the use of compilers or programs like Visual studio. You need to go out of Cascade Server and go to other environments to perform tasks and then copy the result to Cascade Server. You can write directly in Cascade Server, but it's easier to do in and editor that is specific to a function.
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Crownpeak DXM is a great solution if you are looking for a flexible platform that allows engineers to quickly develop while also making it easy for content authors to work especially in scenarios where you need multi-language support. It is also good for scenarios where you want a cloud-based solution and are looking for just one vendor to handle hosting and offer the CMS.
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Pros
  • Very easy-to-use. I trained over 200 users, and never once heard someone say that it was difficult to figure out. People generally left the training excited to get started managing their content.
  • Technology independent. We were able to put any language into it that our customers required: .NET, classic ASP, PHP, static HTML.
  • Customer Support. The Hannon Hill team was truly amazing when it came to helping their customers, including us. They always went above and beyond to fix issues, help customers figure out complex methods for using Cascade Server, and general support.
  • Annual User's Conference. This was a great event that brought Cascade Server enthusiasts together, and the entire Hannon Hill staff was present and available for customers to talk 1-on-1 with.
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  • Seamless upgrades and enhancements. In true Saas fashion, you don't have to worry about what version your software is on, as you are always on the latest.
  • Highly performant. Allows you to create extremely lightweight applications that have no load time and snappy performance.
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Cons
  • Not much that I can add here, except that as a non-programmer, it can be a bit overwhelming to understand all the options and capabilities of the system. We have programmers who have been able to do almost anything we need with the system, but I can't understand it!
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  • Searching for a particular asset is almost unusable, you have to know exact name of the asset you are looking for.
  • Pages with many assets or dependencies take a long time to load.
  • Set up a way to automatically migrate content - API or automation tools.
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Likelihood to Renew
Changing systems would require too much effort. Our institution is using Cascade Server, WordPress and Drupal but we only serve 2200 students so we have 1 too many content management systems. Reflecting on current technical resources we would like to drop down to 2. This effort hasn't moved forward because of the extensive work required to migrate content and train users in a new system.
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Because overall, it's a good product and we are familiar with it.
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Usability
Cascade CMS is completely usable on mobile devices, we can train our content editors in a single 2-hour session, and we support 1,000 users with a very small team.
There is a level of complexity for the system administrators, site managers and web programmers who implement templates and content types. But the complexity is neither arbitrary nor inconsistent – and once learned provides a powerful environment within which we can develop robust sites that are beautiful and powerful, yet easy for our content editors to manage.
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Crownpeak DXM is a flexible easy to use CMS platform speaking to the most challenging localization scenarios. Crownpeak users have the freedom to integrate DXM platform with their existing technology at no cost. Moving from legacy systems to the Saas platform is painless and cost-effective. Extensive targeting and personalization options are something that users will benefit from.
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Reliability and Availability
Amazing customer service and VERY customizable.
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We have never encountered any issues with the availability.
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Performance
Does a great job.
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Pages load very fast on production (assuming you develop with basic SEO practices in place) due to Crownpeak's publishing architecture. The slide downside is that publishing can be a bit slow at times.
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Support Rating
They have always regarded any question or problem we encountered as very important. We have never felt that they ignore or downplay any issue and not once has anything been left unresolved. They also hold an annual conference where users are invited to attend and share their experiences and wisdom with the entire Cascade community. And with the care and support the provide, we all feel a part of that community.
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Crownpeak DXM's service and support are outstanding. We have immediate access to both the tech support team and the software engineering team. We can get a support person on the phone whenever needed, and we can schedule impromptu training sessions at any time. Best support I have ever received from a platform provider in 20 years of software and application development.
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In-Person Training
Training was helpful.
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We received on-site training from Crownpeak, the trainer had touched upon every possible scenario and provided great insights about the product & ease of implementation.
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Online Training
Still needed that physical help
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My team left training with a solid understanding of how to use the product and the developer training ended with a test to ensure the ability to properly develop was learned properly. Recently, Crownpeak has added a self-paced training option which makes it extremely flexible to on-board new developers.
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Implementation Rating
The key to any CMS implementation is PLAN, PLAN, PLAN. Proper planning with Cascade can increase your satisfaction exponentially once the site migration/creation is complete. When all is said and done, your implementation can make your site run like a Yugo or Maserati. Be smart and deliberate in your decisions. Drive the Maserati. It is already paid for.
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One of the biggest benefits is obviously around lack of hardware consideration, procurement, implementation. Eliminating that process improves the speed to market out of the gate. Depending on the client size, initial sites can be up and running in just a few months, with subsequent development faster by taking advantage of templates and current structure.
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Alternatives Considered
Cascade CMS focuses on managing content and gives you the tools to display this content any way that is needed. While it may lack some features/extensions found in other popular platforms, the user management, workflow and template engine are the best you can get.
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Crownpeak DXM has a better total cost of ownership with a real and straightforward SaaS model for version updates. DXM has a better composable enterprise capability, allowing for easier and more effective API integrations. Crownpeak partner relationships are more open and collaborative with a real working relationship and desire to support our client implementations - this goes beyond the usual software vedor/ digital marketing services relationship and adds a lot of value to our business and our clients end product. DQM quality assurance tools integrate with DXM seamlessly and add a lot of value to QA at website deployment, multiple market rollout, and ongoing optimisation.
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Scalability
I used it only a few times.
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In some recent projects we have delivered to our clients, we were able to roll out sites in shorter time period due the scalability of the Crownpeak's DXM solution.
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Return on Investment
  • Initially, ROI was positive - because we completely redesigned the website when we implemented Cascade.
  • Over time, the inability to keep up with the latest interactive tools has reduced visitors time on site.
  • Also over time, the difficulty of use has led to less buy-in by backend users, leading to outdated pages, little timely information, and lower visitors.
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  • Improved digital experience - allows us to build exactly what we need instead of settling for what the platform can do.
  • Reduced reliance on IT - with the whole product as SaaS in the cloud and using a web browser as the admin tool, it is completely off IT's radar.
  • Improved marketing options - we can now optimize and personalize our content instead of using one-size-fits-all.
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ScreenShots