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CarFluent vs. IDMS by DealerSocket

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    CarFluent

    N/AN/ACarFluent is a comprehensive dealer management system (DMS) tailored for automotive dealerships looking to streamline their operations. The platform consolidates key dealership functions—including inventory management, CRM, sales, reconditioning, financing, and accounting—into a single, integrated solution. Key Features: Inventory Management: For tracking and managing vehicle stock with real-time updates, automated pricing, and integration with the…N/A

    IDMS by DealerSocket

    Score4.1 out of 10
    N/ADealerSocket’s IDMS combines its web-based design and custom reporting for a DMS solution designed to help independent and BHPH dealers be successful. IDMS gives web-based access with mobile capabilities, configurable workflows, and more than 50 third-party integrations.N/A
    Pricing
    CarFluentIDMS by DealerSocket
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    CarFluentIDMS by DealerSocket
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details
    More Pricing Information
    User Ratings
    CarFluentIDMS by DealerSocket
    Likelihood to Recommend
    -
    (0 ratings)
    4.1
    (2 ratings)
    User Testimonials
    CarFluentIDMS by DealerSocket
    Likelihood to Recommend
    CarFluent
    No answers on this topic
    Solera, Inc
    The sales system (Black Bird) is amazing, but if you're looking for a service scheduling solution, keep moving, this is not helpful. Their support doesn't even know what their program can do, online scheduling for guests is AWFUL, and the list goes on and on. Our business didn't even keep it a year because it was that frustrating for our scheduling team, for guests booking online, and ESPECIALLY for our service advisers and service managers.
    Incentivized
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    Pros
    CarFluent
    No answers on this topic
    Solera, Inc
    • They are the orginal auto CRM with a full suite
    • Great Mobile App
    • Great integrations
    Incentivized
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    Cons
    CarFluent
    No answers on this topic
    Solera, Inc
    • The service scheduler is mediocre at best. It offers very little control over what's coming in and is extremely clunky.
    • Adding a new user is a terrible experience for service. They need to be added to the BlackBird side, then to the scheduler as an adviser, then given permissions as a user, then given override permissions. It's way too complicated.
    • Their support team knew less about their scheduler than I did. I was almost training them within a week.
    Incentivized
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    Alternatives Considered
    CarFluent
    No answers on this topic
    Solera, Inc
    We were using CDK CRM for the sales side of things, which was greatly outdated and DealerSocket absolutely blew it out of the water. However, we were using Xtime for service prior to the switch and after just 10 months, we are back to our original system. We wanted to integrate both sales and service within the same system, which is why we went with DealerSocket, but it's not worth all the trouble it brings.
    Incentivized
    Read full review
    Return on Investment
    CarFluent
    No answers on this topic
    Solera, Inc
    • More deals closed
    • No extra cost for marketing tools
    • More sales calls made
    Incentivized
    Read full review
    ScreenShots

    CarFluent Screenshots

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