CARET Legal, previously known as Zola Suite, is a solution for legal professionals to manage their practice and create space for what matters, including delighting clients and maximizing billable time.
N/A
PCLaw
Score 6.0 out of 10
N/A
PCLaw is offered as an all-in-one billing, legal accounting, and matter management solution, from PCLaw | Time Matters, a joint venture spun out of LexisNexis in collaboration with LEAP in 2019.
Well-suited to a small to midsized law firm setting. Would also recommend for management seek easy ways to keep track of a large volume of business and to track which staff are doing what. The software isn't the best suited for running a lot of complex reports--we can obtain simple information in the reports, but sometimes we find ourselves pulling certain data from Zola and working with it in other software environments instead.
PCLaw is well suited for small to medium sized law firms with minimal accounting and bookkeeping needs. The software provides basic case management functions, and I've encountered issues with viewing or organizing new documents. The software crashes and freezes often, especially when multiple users are trying to access it at the same time. The user interface is a bit outdated but still very easy to navigate. You have to pay more for the cloud-based version of the software and it does not allow software integrations or workflow automations. I would recommend using this software only for billing/accounting purposes and subsidizing case management with more modernized products
The software may not be pretty, but it works. It could use a facelift but the functionality is still there. Personally, I would like to see an investment to make it prettier, but again, function over fashion. It is not a client-facing application, so internal use does not need to be razzle-dazzle.
I've always had positive phone calls with PCLaw support. I usually have my questions answered within a few minutes of my phone call, and rarely have to go into very much detail
I didn't have the ultimate decision-making power to choose Zola. Clio was more expensive and may have offered a more robust platform, but with some options we didn't need. Westlaw was good for case management, but we would have likely still needed separate software to patch together something like Zola. Zola support isn't that great, but we rarely need it.
PC Law is quicker and cheaper. With CosmoLex, I found that I waited a little longer for reports and documents to generate and for transactions to be saved. In all other areas, I found CosmoLex to be better as it is more intuitive to use and the user interface is clean and easy to use. CosmoLex does not provide a receipt when receiving funds for some reason, which is something that I like about PC Law. When entering data, you can enter the data for multiple entries at a time whereas with CosmoLex, you enter the data for one transaction/billing/expense/etc, and then you have to save it before going on to do another entry. This doesn't take too long, but there is often a delay of a few seconds which is very frustrating when you are used to the speed of PC Law.
