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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    CareCloud

    Score9.1 out of 10
    N/ACareCloud, Inc., formerly MTBC, is a healthcare technology company with a suite of unified, technology-enabled solutions for healthcare organizations, medical practices, and health systems.N/A

    UpToDate

    Score8.6 out of 10
    N/AUpToDate from Wolters Kluwer supports clinician decisioning with instant access to drug information, patient data, diagnosis support, and shareable data for patient information.N/A
    Pricing
    CareCloudUpToDate
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    CareCloudUpToDate
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Features
    CareCloudUpToDate
    Billing and Claims Management
    Comparison of Billing and Claims Management features of CareCloud and UpToDate
    Feature
    CareCloud
    8.0
    1 Ratings
    6% above category average
    UpToDate
    5.0
    1 Ratings
    40% below category average
    Claims management8.01 Ratings6.01 Ratings
    Patient billing8.01 Ratings4.01 Ratings
    Financial Reporting8.01 Ratings5.01 Ratings
    Real-time eligibility verification00 Ratings5.01 Ratings
    Coding00 Ratings5.01 Ratings
    Patient Scheduling
    Comparison of Patient Scheduling features of CareCloud and UpToDate
    Feature
    CareCloud
    8.0
    1 Ratings
    1% above category average
    UpToDate
    4.0
    1 Ratings
    66% below category average
    Multi-location support8.01 Ratings00 Ratings
    Calendar interface8.01 Ratings4.01 Ratings
    Electronic Medical Records
    Comparison of Electronic Medical Records features of CareCloud and UpToDate
    Feature
    CareCloud
    8.0
    1 Ratings
    10% above category average
    UpToDate
    -
    Ratings
    Charting / document management9.01 Ratings00 Ratings
    Templates9.01 Ratings00 Ratings
    Mobile/tablet support5.01 Ratings00 Ratings
    Customization9.01 Ratings00 Ratings
    Medical Security and Privacy
    Comparison of Medical Security and Privacy features of CareCloud and UpToDate
    Feature
    CareCloud
    8.7
    1 Ratings
    5% above category average
    UpToDate
    2.3
    1 Ratings
    113% below category average
    HIPAA compliance9.01 Ratings3.01 Ratings
    Role-based permission levels8.01 Ratings1.01 Ratings
    Data backups and redundancy9.01 Ratings3.01 Ratings
    Workflow and Scale
    Comparison of Workflow and Scale features of CareCloud and UpToDate
    Feature
    CareCloud
    8.0
    1 Ratings
    5% above category average
    UpToDate
    4.7
    1 Ratings
    47% below category average
    Task tracking7.01 Ratings4.01 Ratings
    Specialty-specific workflows8.01 Ratings3.01 Ratings
    Multi-office / multi-physician capabilities9.01 Ratings7.01 Ratings
    Best Alternatives
    CareCloudUpToDate
    Small Businesses
    RXNT
    Score8 out of 10
    RXNT
    Score8 out of 10
    Medium-sized Companies
    CareLogic EHR
    Score10 out of 10
    CareLogic EHR
    Score10 out of 10
    Enterprises
    Epic
    Score9.5 out of 10
    Epic
    Score9.5 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    CareCloudUpToDate
    Likelihood to Recommend
    9.0
    (1 ratings)
    10.0
    (2 ratings)
    Support Rating
    -
    (0 ratings)
    10.0
    (1 ratings)
    User Testimonials
    CareCloudUpToDate
    Likelihood to Recommend
    CareCloud
    If you provide services in the healthcare industry to any extent, I'd recommend looking into what they would have to offer. Great questions to ask are: what is the overall cost for this service and what would my ROI be? Would I stand to benefit more as a company if I implemented this platform early on in my business vs. implementing this later on in the development of my company? If yes, when would be the right time to do it and how?
    Incentivized
    Read full review
    Wolters Kluwer
    • On patient rounds (working with the medical team and providing them updates on various therapies
    • Answering drug information questions (MDs questions that may need further review and response)
    • Updating lecture material (ensuring upToDate data)
    • Patient education utility (ensuring appropriate and up to date patient information)
    • Not useful for a comprehensive clinical review e.g. writing a paper, but it is not designed for that function
    Incentivized
    Read full review
    Pros
    CareCloud
    • They provide training for the different types of ways Carecloud can be used for the benefit of the company.
    • Their support service has been effective and hasty; they have addressed issues at hand and taken steps to troubleshoot and improve their service.
    • They allow for some flexibility with regards to the user interface and allow users to customize their platform as efficiently as possible.
    Incentivized
    Read full review
    Wolters Kluwer
    • List relevant information on various diseases and conditions.
    • Summarize pertinent information.
    • Easy navigation across information and subjects.
    Incentivized
    Read full review
    Cons
    CareCloud
    • The program itself shows amazing potential, however, the loading time on some of their functions can take longer than expected.
    • Given that Android has such a hold over the marketplace, I expected them to develop a mobile app for that system as well. As of today, they only have mobile use of their platform on iOS.
    • With regards to the second point, some more functional use of the mobile platform would be improve the use of their services for our company needs.
    Incentivized
    Read full review
    Wolters Kluwer
    • The app is sometimes a bit hard to use
    Incentivized
    Read full review
    Support Rating
    CareCloud
    No answers on this topic
    Wolters Kluwer
    UpToDate provides evidence-based, currently relevant medical information in an easy and clear method. The software has directly helped me stay up to date in medical treatments and new information on etiology of diseases. This information has directly and positively improved my care and treatments for various musculoskeletal conditions and diseases.
    Incentivized
    Read full review
    Alternatives Considered
    CareCloud
    Unfortunately, I have not had experience with other products in this line of profession. Be that as it may, I believe Carecloud has a strong product that allows our company to worry less on logistics and more on providing excellent services to our clients. Without this product, the company would spend more time on these tasks and less time on optimizing our service to others.
    Incentivized
    Read full review
    Wolters Kluwer
    UpToDate offers a much more comprehensive tool when compared with Epocrates. Although both provide good drug references UpToDate goes far beyond the Epocrates tool in terms of clinical disease diagnostic data.
    Incentivized
    Read full review
    Return on Investment
    CareCloud
    No answers on this topic
    Wolters Kluwer
    • Improves patient care.
    • Improves provider treatment plans.
    • Updates clinical standards and treatment options.
    Incentivized
    Read full review
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