CareCloud Concierge vs. NueMD

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
CareCloud Concierge
Score 0.0 out of 10
N/A
Concierge is medical revenue cycle management software from CareCloud, supporting electronic billing, statements and claims, accounts receivable, and also billing and collections services from CareCloud's own staff of collections personnel. Concierge also provides advanced analytics for financial and operational performance, and CollectiveIQ, which is CareCloud's billing rules engine to to minimize claims issues and increase the rate of successful, error-free claims.N/A
NueMD
Score 8.0 out of 10
N/A
N/AN/A
Pricing
CareCloud ConciergeNueMD
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
CareCloud ConciergeNueMD
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
CareCloud ConciergeNueMD
Features
CareCloud ConciergeNueMD
Billing and Claims Management
Comparison of Billing and Claims Management features of Product A and Product B
CareCloud Concierge
-
Ratings
NueMD
7.5
Ratings
0% below category average
Real-time eligibility verification00 Ratings6.90 Ratings
Claims management00 Ratings8.10 Ratings
Coding00 Ratings9.00 Ratings
Patient billing00 Ratings4.40 Ratings
Financial Reporting00 Ratings9.10 Ratings
Patient Scheduling
Comparison of Patient Scheduling features of Product A and Product B
CareCloud Concierge
-
Ratings
NueMD
8.3
Ratings
5% above category average
Rule-based scheduling00 Ratings8.10 Ratings
Automated appointment reminders00 Ratings10.00 Ratings
Automated patient check-in00 Ratings7.20 Ratings
Multi-location support00 Ratings9.10 Ratings
Calendar interface00 Ratings7.20 Ratings
Electronic Medical Records
Comparison of Electronic Medical Records features of Product A and Product B
CareCloud Concierge
-
Ratings
NueMD
8.7
Ratings
18% above category average
Charting / document management00 Ratings8.10 Ratings
Templates00 Ratings8.10 Ratings
Patient portal00 Ratings10.00 Ratings
Mobile/tablet support00 Ratings6.30 Ratings
Fax integration00 Ratings10.00 Ratings
Integration with other EMR and PM systems00 Ratings10.00 Ratings
Workflow automation00 Ratings8.10 Ratings
Speech recognition00 Ratings10.00 Ratings
Customization00 Ratings6.30 Ratings
E-prescribing00 Ratings10.00 Ratings
Medical Security and Privacy
Comparison of Medical Security and Privacy features of Product A and Product B
CareCloud Concierge
-
Ratings
NueMD
9.1
Ratings
9% above category average
HIPAA compliance00 Ratings9.10 Ratings
Role-based permission levels00 Ratings7.20 Ratings
Data backups and redundancy00 Ratings10.00 Ratings
Local mode / networking failsafe00 Ratings10.00 Ratings
Workflow and Scale
Comparison of Workflow and Scale features of Product A and Product B
CareCloud Concierge
-
Ratings
NueMD
9.7
Ratings
24% above category average
Task tracking00 Ratings10.00 Ratings
Specialty-specific workflows00 Ratings10.00 Ratings
Multi-office / multi-physician capabilities00 Ratings9.10 Ratings
Best Alternatives
CareCloud ConciergeNueMD
Small Businesses
Tebra Billing & Payments
Tebra Billing & Payments
Score 7.0 out of 10
athenaClinicals
athenaClinicals
Score 9.6 out of 10
Medium-sized Companies
CareLogic EHR
CareLogic EHR
Score 10.0 out of 10
CareLogic EHR
CareLogic EHR
Score 10.0 out of 10
Enterprises

No answers on this topic

Epic
Epic
Score 9.5 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
CareCloud ConciergeNueMD
Likelihood to Recommend
-
(0 ratings)
8.0
(0 ratings)
User Testimonials
CareCloud ConciergeNueMD
Likelihood to Recommend
No answers on this topic
We only use NueMD for scheduling and following up with patient, and entering their information... so I will just focus on that. The software does its job, has all the required fields you want for scheduling a patient and to keep their info at an easy access. I do think they need improvement in the Reports feature and the "Back" tool. Some of the reports are really good, some won't ever load and would make the program freeze and crash and some are not even possible to run cause you don't have the option for some filters.
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Pros
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  • Love how it keeps track of the patients
  • Self efficient
  • System really never crashed
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Cons
No answers on this topic
  • The initial transition was challenging as it would have been with any software.
  • Some of the trainers seemed to lack experience with details of the program.
  • They were not familiar with some of the insurances in our local area and did not set them up correctly causing delays in payment.
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Alternatives Considered
No answers on this topic
AdvancedMD has really good customer service. Something NueMD needs to improve a lot. NueMD's pricing is GREAT, and we got a lot more features for a fraction of AdvancedMD. Software wise we only used AdvancedMD's Practice Management, and there is not a huge difference between both software
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Return on Investment
No answers on this topic
  • It makes it easier to train people on how to use due to it being simple
  • Helps keep track of past present and future visits
  • Complete customizable schedule for different providers
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ScreenShots