Carbonite Server (also replacing the former EVault products acquired from Seagate in 2016) is a full backup and discovery solution. Designed to recover anything from a single file to an entire system with the click of a button, Carbonite Server users can protect virtually any type of file on both physical and virtual servers, NAS, SAN and external hard drives. The vendor’s value proposition is that their solution assures that users without an IT department and those that are the IT department…
$800.04
per year
HPE Zerto Software
Score 8.8 out of 10
Enterprise companies (1,001+ employees)
HPE Zerto Software aims to enable customers to run an always-on business by simplifying the protection, recovery, and mobility of on-premises and cloud applications.
N/A
Pricing
Carbonite Server
HPE Zerto Software
Editions & Modules
Power
$800.04
per year
Ultimate
1,300.08
per year
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Offerings
Pricing Offerings
Carbonite Server
HPE Zerto Software
Free Trial
Yes
Yes
Free/Freemium Version
No
No
Premium Consulting/Integration Services
No
No
Entry-level Setup Fee
No setup fee
Optional
Additional Details
Trial and paying customers have access to our valet install free of charge. Call and speak to a specialist who can remotely connect to your machine to ensure it's installed and configured correctly to protect your critical data.
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More Pricing Information
Community Pulse
Carbonite Server
HPE Zerto Software
Features
Carbonite Server
HPE Zerto Software
Data Center Backup
Comparison of Data Center Backup features of Product A and Product B
Carbonite Server
8.6
Ratings
1% above category average
HPE Zerto Software
8.3
Ratings
2% above category average
Universal recovery
8.30 Ratings
8.50 Ratings
Instant recovery
8.20 Ratings
8.30 Ratings
Recovery verification
7.90 Ratings
9.30 Ratings
Business application protection
10.00 Ratings
8.70 Ratings
Multiple backup destinations
10.00 Ratings
8.50 Ratings
Incremental backup identification
10.00 Ratings
8.10 Ratings
Backup to the cloud
10.00 Ratings
7.40 Ratings
Deduplication and file compression
7.60 Ratings
7.70 Ratings
Snapshots
10.00 Ratings
8.00 Ratings
Flexible deployment
7.90 Ratings
8.70 Ratings
Management dashboard
7.50 Ratings
9.10 Ratings
Platform support
7.50 Ratings
7.00 Ratings
Retention options
7.70 Ratings
9.00 Ratings
Encryption
8.50 Ratings
8.00 Ratings
Enterprise Backup
Comparison of Enterprise Backup features of Product A and Product B
Carbonite Server
-
Ratings
HPE Zerto Software
8.3
Ratings
2% below category average
Continuous data protection
00 Ratings
9.50 Ratings
Replication
00 Ratings
8.50 Ratings
Operational reporting and analytics
00 Ratings
7.50 Ratings
Malware protection
00 Ratings
7.00 Ratings
Multi-location capabilities
00 Ratings
9.50 Ratings
Ransomware Recovery
00 Ratings
8.00 Ratings
Disaster Recovery
Comparison of Disaster Recovery features of Product A and Product B
A key question is, "how much critical data needs to be backed up?". A follow-up question might be, "what impact would it have on your business and reputation if you were to lose this data or take more than a few days to recover?" If a company's data is not critical or valuable to the success of their business, then this is not a good solution.
Zerto is well suited for disaster recovery and virtual machine replication between multiple data centers. DR testing for audit or regulations is much easier with Zerto, great reporting, dashboard etc. It is not well suited for physical server replication for disaster recovery or as a primary backup solution.
Their web portal is easy to use to monitor server, check logs, restore or run an ad-hoc backup job.
Minimal problems, but when there is a problem, customer support is friendly and flexible in finding a solution. Contacting through their customer portal is convenient.
Competitive pricing for level of service provided.
It is simple to set up and use. In my opinion, one of the most important functions of a tool is its interface. If you have the best product in the world but it takes an arm and a leg to configure and a doctorate degree to use, then the product isn't worth very much.
The continuous replication is done very well. The failover and failback process runs smoothly.
This has less to do with the product than the company, but Zerto as a company really listens to their customer base. We've always had a very good interpersonal experience with their support and sales teams. Having great people behind their product is definitely one of Zerto's strengths.
The granular restore tool for exchange, which is needed to restore a specific email rather than an entire mailbox, is a bit combersome. I wish the tool was incorporated into the 'normal' restore features.
The inline replication process is very sensitive to available bandwidth. And if bandwidth between source and replication site becomes overused, inline replication fails and 'regular' replication takes its place. I wish inline replication was a bit less 'touchy' and would have a built in 'pause' to allow for the clearing of bandwidth before it fails over to 'regular' replication.
Carbonite Server Backup does not integrate or support any reporting; it is not good at it. We required monthly and quarterly reports for audit. If we fail in that we get fined or we have to pay a certain amount of money to customer. It does not support cloud instances and we are using N2WS for the cloud instances. This is an additional burden for customers.
We really like the easy setup of this replication solution, as well as the ease of management. Not to mention, our internal IT Economist determined that the Zerto solution would provide the best ROI out of the competing solutions we analyzed. So far, his calculations have been spot on, and we have saved substantially
Zerto is very easy to implement and support. Uses are broad, only issues are once something doesn't sync it is difficult to get assistance until your reach tier 2 or tier 3 support. Basic file and folder recovery is great. Live and test fail overs are also easy to implement without issue.
Very responsive, very capable. Overall, the product is very easy to set up and configure. Problems usually encroach when lower-level components are updated for changed, for instance, vSphere. Support usually can help us work through any issues that pop up from upgrades to other software, but their own updates can lag behind a little.
Carbonite Server's direction wasn't really for cloud companies as they are more specialized in robust local backup services. I'm a novice when it comes to server backups and replication, but have learned and picked up a lot from talking to the customer center compared to Veeam where it's mostly just self-learning reading lots of documentation which could be overwhelming at times. We started using Veeam as most of our on-prem servers are ceasing operations as we slowly transition to the cloud. I would still use Carbonite as a fall-back option just in case the cloud fails us. Our company cannot afford to have downtimes as we work closely with a lot of contractors and every minute counts.
Zerto solves issues with snapshot-based backups and provides continuous data protection up to 14 days with an astonishing granularity. Zerto's One-2-Many can provide local and offsite backups with near real-time and fast restore of a VM
Zerto does not backup physical machines or VMs that are turned off, but there are other products to do that.
Other backup products are stepping up with ease of deployment and small organizations would find them a little easier to use as there are fewer configuration options.
While EVault can become expensive if you have a lot of data to store, but you have to keep in mind that it does not cost you anything more to restore your data in the event of an emergency. Some systems give you a great upfront cost, until you actually need to retrieve your data.