Carbonite Server vs. TrilioVault

A key question is, "how much critical data needs to be backed up?". A follow-up question might be, "what impact would it have on your business and reputation if you were to lose this data or take more than a few days to recover?" If a company's data is not critical or valuable to the success of their business, then this is not a good solution.

Incentivized

I like the fact that you can easily restore your workloads on-demand with a cloud-native backup and recovery platform. Also, the roadmap and future vision it promises seem appealing to me as a recent user, and despite the fact that it receives regular updates, this remains one of the few OpenStack solutions that actually work. I can't find any faults other than thinking that when the free trial ends, will I really purchase the pro version (if available by then)? However, it is a flexible and scalable solution for your business.

Incentivized

• Their web portal is easy to use to monitor server, check logs, restore or run an ad-hoc backup job.
• Minimal problems, but when there is a problem, customer support is friendly and flexible in finding a solution. Contacting through their customer portal is convenient.
• Competitive pricing for level of service provided.

Incentivized

• By using it, I was able to improve my business' compliance & risk management.
• As a result, you are able to think and drive innovation at work.
• Performance and functionality of the Product meet my expectations.

Incentivized

• The granular restore tool for exchange, which is needed to restore a specific email rather than an entire mailbox, is a bit combersome. I wish the tool was incorporated into the 'normal' restore features.
• The inline replication process is very sensitive to available bandwidth. And if bandwidth between source and replication site becomes overused, inline replication fails and 'regular' replication takes its place. I wish inline replication was a bit less 'touchy' and would have a built in 'pause' to allow for the clearing of bandwidth before it fails over to 'regular' replication.

Incentivized

• In order to deploy TrilioVault, you should plan accordingly because the process is time-consuming.
• It could cost a little less than what it is up for at the moment.
• I have no other complains as the app works well with OpenStack.

Incentivized

Carbonite Server Backup does not integrate or support any reporting; it is not good at it. We required monthly and quarterly reports for audit. If we fail in that we get fined or we have to pay a certain amount of money to customer. It does not support cloud instances and we are using N2WS for the cloud instances. This is an additional burden for customers.

Incentivized

Product needs a lot of improvements in some features like Cloud and Reporting.

Incentivized

Some of the requests we could not get resolved on time. They took a long time to provide the reason for the issue we had raised.

Incentivized

We had appliance and we just needed to setup the Director Console which was straight forward and easy.

Incentivized

Carbonite Server's direction wasn't really for cloud companies as they are more specialized in robust local backup services. I'm a novice when it comes to server backups and replication, but have learned and picked up a lot from talking to the customer center compared to Veeam where it's mostly just self-learning reading lots of documentation which could be overwhelming at times. We started using Veeam as most of our on-prem servers are ceasing operations as we slowly transition to the cloud. I would still use Carbonite as a fall-back option just in case the cloud fails us. Our company cannot afford to have downtimes as we work closely with a lot of contractors and every minute counts.

Incentivized

With Veeam, these are some of the things that I found are not applicable to Triliovault: The database can sometimes get errors, especially if the workstation's name changes. Depending on your infrastructure and what you run, it can be expensive. It can only be installed on the server because it's a super heavy application.

Incentivized

• While EVault can become expensive if you have a lot of data to store, but you have to keep in mind that it does not cost you anything more to restore your data in the event of an emergency. Some systems give you a great upfront cost, until you actually need to retrieve your data.

Incentivized

• Agentless, scalable, self-service architecture for cloud-native applications.
• Providing easy snapshot, backup, and restore operations and seamless deployment.
• The user defined retention period must be reached before backups can be deleted.

Incentivized