TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Carbonite Server

    Score1 out of 10
    N/ACarbonite Server (also replacing the former EVault products acquired from Seagate in 2016) is a full backup and discovery solution. Designed to recover anything from a single file to an entire system with the click of a button, Carbonite Server users can protect virtually any type of file on both physical and virtual servers, NAS, SAN and external hard drives. The vendor’s value proposition is that their solution assures that users without an IT department and those that are the IT department…

    $800.04

    per year

    Rubrik

    Score7.1 out of 10
    Mid-Size Companies (51-1,000 employees)
    Rubrik is cloud data management and enterprise backup software provided by Palo Alto-based Rubrik, Inc. It is a software platform that provides backup, instant recovery, archival, search, analytics, compliance, and copy data management in one secure fabric across data centers and clouds.N/A
    Pricing
    Carbonite ServerRubrik
    Editions & Modules
    Power
    $800.04
    per year
    Ultimate
    1,300.08
    per year
    No answers on this topic
    Offerings
    Pricing Offerings
    Carbonite ServerRubrik
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsTrial and paying customers have access to our valet install free of charge. Call and speak to a specialist who can remotely connect to your machine to ensure it's installed and configured correctly to protect your critical data.—
    More Pricing Information
    Community Pulse
    Carbonite ServerRubrik
    Considered Both Products
    Carbonite, an OpenText company
    No answer on this topic
    Rubrik, Inc
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    99%
    Would buy again
    95 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    89 Answers
    Happy with the feature set
    No answers on this topic
    99%
    Happy with the feature set
    95 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    97%
    Lived up to sales and marketing promises
    83 Answers
    Implementation went as expected
    No answers on this topic
    93%
    Implementation went as expected
    85 Answers
    Features
    Carbonite ServerRubrik
    Data Center Backup
    Comparison of Data Center Backup features of Carbonite Server and Rubrik
    Feature
    Carbonite Server
    8.6
    21 Ratings
    1% above category average
    Rubrik
    9.0
    140 Ratings
    6% above category average
    Universal recovery8.37 Ratings9.1125 Ratings
    Instant recovery8.28 Ratings9.2134 Ratings
    Recovery verification7.97 Ratings8.9123 Ratings
    Business application protection10.014 Ratings8.6123 Ratings
    Multiple backup destinations10.015 Ratings9.1132 Ratings
    Incremental backup identification10.019 Ratings9.2129 Ratings
    Backup to the cloud10.020 Ratings9.0127 Ratings
    Deduplication and file compression7.612 Ratings6.9135 Ratings
    Snapshots10.010 Ratings9.0139 Ratings
    Flexible deployment7.99 Ratings8.1128 Ratings
    Management dashboard7.59 Ratings9.9140 Ratings
    Platform support7.510 Ratings9.0137 Ratings
    Retention options7.711 Ratings10.0140 Ratings
    Encryption8.511 Ratings10.0130 Ratings
    Best Alternatives
    Carbonite ServerRubrik
    Small Businesses
    BDRShield
    Score6.4 out of 10
    BDRShield
    Score6.4 out of 10
    Medium-sized Companies
    Cove Data Protection
    Score9.9 out of 10
    Cove Data Protection
    Score9.9 out of 10
    Enterprises
    Bacula Enterprise
    Score9.1 out of 10
    Bacula Enterprise
    Score9.1 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Carbonite ServerRubrik
    Likelihood to Recommend
    9.0
    (35 ratings)
    6.5
    (140 ratings)
    Likelihood to Renew
    4.8
    (6 ratings)
    9.0
    (17 ratings)
    Usability
    5.5
    (1 ratings)
    8.7
    (20 ratings)
    Availability
    -
    (0 ratings)
    7.7
    (5 ratings)
    Performance
    -
    (0 ratings)
    8.2
    (6 ratings)
    Support Rating
    5.5
    (1 ratings)
    8.6
    (22 ratings)
    In-Person Training
    -
    (0 ratings)
    9.1
    (1 ratings)
    Online Training
    -
    (0 ratings)
    7.3
    (2 ratings)
    Implementation Rating
    6.4
    (1 ratings)
    9.1
    (8 ratings)
    Configurability
    -
    (0 ratings)
    6.1
    (6 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    6.5
    (8 ratings)
    Ease of integration
    -
    (0 ratings)
    8.9
    (6 ratings)
    Product Scalability
    -
    (0 ratings)
    8.2
    (6 ratings)
    Professional Services
    -
    (0 ratings)
    9.1
    (1 ratings)
    Vendor post-sale
    -
    (0 ratings)
    8.9
    (6 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    8.8
    (6 ratings)
    User Testimonials
    Carbonite ServerRubrik
    Likelihood to Recommend
    Carbonite, an OpenText company
    More than enough for small companies with several on-prem servers. In 2021, it wouldn't be wise to pit all important data to a single backup service. Carbonite Server is solid, but it's not 100% reliable so I'd definitely recommend having multiple backup services either on the cloud in conjunction with other backup services so the user has multiple safety nets in case of disaster and failed granular restorations.
    Incentivized
    Read full review
    Rubrik, Inc
    Rubrik is still a relatively new product when compared to other solutions which tackle total data protection. The feature set is quite broad but still needs some refinements. Most of the User Interface is quite straightforward and easy, but some areas are a bit lacking in a description of what the option is used for, or the option is missing. While making the user experience easy, many tunables aren’t present and require a Support Tunnel to be open for a Support person to make a change in the customer’s environment. Seems the first question Support always asks is if you can open a tunnel for them to remote in. Then you’re not able to monitor exactly what they’re doing.
    Incentivized
    Read full review
    Pros
    Carbonite, an OpenText company
    • The end-user experience is as simple and robust as I have ever seen from a backup solution. The end-user dashboard, should you choose to allow them access, is intuitive and granular.
    • eVault has the best bandwidth management I have experienced. The endpoint target is available for all operating systems and is intelligent and efficient using very low overhead. It includes data de-dupe and encryption while using very little system resources. Combine these features with bandwidth throttling and you can backup a large amount of data over any size wire.
    • eVault's deployment options will fit any budget and size environment. You can deploy using your own hardware, even. They really focus on providing the right solution for each customer instead of making each customer fit into their pre-determined box.
    Incentivized
    Read full review
    Rubrik, Inc
    • It just works right out of the box. No customizations were needed to start using.
    • It protects several types of databases such as IBM DB2 that are not protected by competing products.
    • The Rubrik Support team is very knowledgeable and responsive to our issues.
    Incentivized
    Read full review
    Cons
    Carbonite, an OpenText company
    • The backup report really needs improvement. It is really pathetic, as it gives wrong information. It is not suitable for auditing.
    • The Exchange DAG backup should support instead of configuring each exchange server.
    • Cloud infrastructure supports a lot of AWS and Azure instances that are coming up.
    Incentivized
    Read full review
    Rubrik, Inc
    • Automated test restores. I would love to setup automated and random test restores on a regular basis where Rubrik's system will restore a random file or directory to a test SharePoint folder, send a full report, and provide a path to the folder for review and confirmation.
    Incentivized
    Read full review
    Likelihood to Renew
    Carbonite, an OpenText company
    We packaged carbonite server with the end user product that they provide but we have had issues where the end user site has been down for days at time and backups for both server and user are backing up but we do not the get notification that it was completed for several days. There appears to be latency issues with the mail delivery for completed backups. Additionally, I have used other backup products and find the Carbonite website interface very clunkly and difficult to navigate.
    Incentivized
    Read full review
    Rubrik, Inc
    The support has been incredible. Any time we have had a question, it has always been answered within 24hrs. Also, the team is always will to hop on a Zoom call to help walk us through the dashboard and troubleshoot any issues we are having. Also, having the peace of mind that our data is protected should anything happen in our system.
    Read full review
    Usability
    Carbonite, an OpenText company
    Product needs a lot of improvements in some features like Cloud and Reporting.
    Incentivized
    Read full review
    Rubrik, Inc
    The support is top notch both tech and sales team, the tools are simple
    to use and yet still is feature rich. Security is top of the list, the
    product is sold and reliable, easy to configure and intuitive to use.
    Read full review
    Reliability and Availability
    Carbonite, an OpenText company
    No answers on this topic
    Rubrik, Inc
    Rubrik's brik is designed with redundancy in mind, ensuring that if one node experiences issues, others can continue to provide backup and recovery services.
    Incentivized
    Read full review
    Performance
    Carbonite, an OpenText company
    No answers on this topic
    Rubrik, Inc
    Yes. Even on VPN and poor occasional poor internet speeds we've had no issues.
    Read full review
    Support Rating
    Carbonite, an OpenText company
    Some of the requests we could not get resolved on time. They took a long time to provide the reason for the issue we had raised.
    Incentivized
    Read full review
    Rubrik, Inc
    Rubrik support has been pretty good. There have been a few issues with new releases we have experienced and are still considering if we want to make the jump to version nine. There are a few things we are concerned about which are giving us pause. That being said, support is working hard to answer our questions.
    Incentivized
    Read full review
    In-Person Training
    Carbonite, an OpenText company
    No answers on this topic
    Rubrik, Inc
    Very easy to take in and pass on.
    Incentivized
    Read full review
    Online Training
    Carbonite, an OpenText company
    No answers on this topic
    Rubrik, Inc
    Easy to follow and very thorough. Trainer was knowledgeable and helpful answering any questions and providing detailed answers where possible. It's also nice to gain another badge :) There is also the Rubrik University online tutorials to refer back to and keep updated with new innovations. I would say the exam was very hard.
    Incentivized
    Read full review
    Implementation Rating
    Carbonite, an OpenText company
    We had appliance and we just needed to setup the Director Console which was straight forward and easy.
    Incentivized
    Read full review
    Rubrik, Inc
    From experience the implementation was smooth and easy, like a simple plug and play format but would need coordination from your network team to be able to see the entire IT infrastructure.
    Incentivized
    Read full review
    Alternatives Considered
    Carbonite, an OpenText company
    Netbak is a great product but we also had a secondary issue of having to backup several PC's on site and at remote locations. Carbonite helped with both and gave us one central admin console to be able to check the progress of all our backups, where netbak would have required us to setup a tunnel or use the internet to move data back to our main office.
    Incentivized
    Read full review
    Rubrik, Inc
    Having all our backups under one umbrella made product management easier, with not need to manage myltip contracts.
    The additional analysis of the data after the fact gave insights into our user data, without the need for an addition product, or the impact on live data sets.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    Carbonite, an OpenText company
    No answers on this topic
    Rubrik, Inc
    We are fine with the 1 year or 3 year support options that Rubrik has had. The support for the on-prem hardware has been great too. We've had them for quite a while (4+ years) and no end of support yet.
    Incentivized
    Read full review
    Scalability
    Carbonite, an OpenText company
    No answers on this topic
    Rubrik, Inc
    Rubrik allows multi-site deployment and cloud integration. But we are currently only using Rubrik in one location with Archives in Cloud
    Incentivized
    Read full review
    Return on Investment
    Carbonite, an OpenText company
    • While EVault can become expensive if you have a lot of data to store, but you have to keep in mind that it does not cost you anything more to restore your data in the event of an emergency. Some systems give you a great upfront cost, until you actually need to retrieve your data.
    Incentivized
    Read full review
    Rubrik, Inc
    • Rubrik has eliminated all our other backup tools that we were trying to accomplish what they offer.
    • Rubrik has made management of backups a non-issue.
    • Recovery of systems and files takes seconds or minutes.
    • We have a better strategy against ransomware.
    Incentivized
    Read full review
    ScreenShots

    Rubrik Screenshots

    Screenshot of Rubrik DashboardScreenshot of Data Threat AnalyticsScreenshot of Data Security PostureScreenshot of SLA Domain