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Carbonite Server vs. PowerProtect DD Series

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Carbonite Server

    Score1 out of 10
    N/ACarbonite Server (also replacing the former EVault products acquired from Seagate in 2016) is a full backup and discovery solution. Designed to recover anything from a single file to an entire system with the click of a button, Carbonite Server users can protect virtually any type of file on both physical and virtual servers, NAS, SAN and external hard drives. The vendor’s value proposition is that their solution assures that users without an IT department and those that are the IT department…

    $800.04

    per year

    PowerProtect DD Series

    Score8.9 out of 10
    N/APowerProtect DD (a next-generation appliance replacing Dell EMC Data Domain) is a suite of hardware appliances used for data protection, backup, storage and deduplication. PowerProtect appliance offerings are cloud-enabled and vary by organization size, capable of supporting small business and enterprises. PowerProtect appliances are separated into two categories: entry-level to midrange, and enterprise. Entry-Level to Midrange Backup Appliances PowerProtect…N/A
    Pricing
    Carbonite ServerPowerProtect DD Series
    Editions & Modules
    Power
    $800.04
    per year
    Ultimate
    1,300.08
    per year
    No answers on this topic
    Offerings
    Pricing Offerings
    Carbonite ServerPowerProtect DD Series
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsTrial and paying customers have access to our valet install free of charge. Call and speak to a specialist who can remotely connect to your machine to ensure it's installed and configured correctly to protect your critical data.
    More Pricing Information
    Features
    Carbonite ServerPowerProtect DD Series
    Data Center Backup
    Comparison of Data Center Backup features of Carbonite Server and PowerProtect DD Series
    Feature
    Carbonite Server
    8.6
    21 Ratings
    2% above category average
    PowerProtect DD Series
    9.4
    10 Ratings
    10% above category average
    Universal recovery8.37 Ratings9.09 Ratings
    Instant recovery8.28 Ratings9.08 Ratings
    Recovery verification7.97 Ratings9.58 Ratings
    Business application protection10.014 Ratings9.510 Ratings
    Multiple backup destinations10.015 Ratings9.510 Ratings
    Incremental backup identification10.019 Ratings9.59 Ratings
    Backup to the cloud10.020 Ratings9.56 Ratings
    Deduplication and file compression7.612 Ratings10.09 Ratings
    Snapshots10.010 Ratings10.09 Ratings
    Flexible deployment7.99 Ratings9.08 Ratings
    Management dashboard7.59 Ratings9.58 Ratings
    Platform support7.510 Ratings9.08 Ratings
    Retention options7.711 Ratings9.07 Ratings
    Encryption8.511 Ratings9.57 Ratings
    User Ratings
    Carbonite ServerPowerProtect DD Series
    Likelihood to Recommend
    9.0
    (35 ratings)
    9.0
    (10 ratings)
    Likelihood to Renew
    4.8
    (6 ratings)
    10.0
    (1 ratings)
    Usability
    5.5
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    5.5
    (1 ratings)
    7.0
    (2 ratings)
    Implementation Rating
    6.4
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Carbonite ServerPowerProtect DD Series
    Likelihood to Recommend
    Carbonite, an OpenText company
    More than enough for small companies with several on-prem servers. In 2021, it wouldn't be wise to pit all important data to a single backup service. Carbonite Server is solid, but it's not 100% reliable so I'd definitely recommend having multiple backup services either on the cloud in conjunction with other backup services so the user has multiple safety nets in case of disaster and failed granular restorations.
    Incentivized
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    Dell Technologies
    We have huge data coming in from different sources and also from multiple organizations in our Data centres. This data had multiple copies of the same data and was huge in size therefore, we wanted to have a solution in place which can help us with a good amount of deduplication at the deepest possible level to make sure that our ecosystem does not have multiple copies of the same data and is also efficient at the same time. Having said this, we wanted this solution to be secure and reliable since it had to be exposed to a huge critical set of data in the market. To add, backup and restoration was something that we were also keen on evaluating so that once we have efficient data within our system, the time it takes to backup and restoration also reduces. And all this was justified by this solution when we signed up with them. From the pricing perspective and the implementation side, the solution needs improvement to make it more efficient and user-friendly.
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    Pros
    Carbonite, an OpenText company
    • The end-user experience is as simple and robust as I have ever seen from a backup solution. The end-user dashboard, should you choose to allow them access, is intuitive and granular.
    • eVault has the best bandwidth management I have experienced. The endpoint target is available for all operating systems and is intelligent and efficient using very low overhead. It includes data de-dupe and encryption while using very little system resources. Combine these features with bandwidth throttling and you can backup a large amount of data over any size wire.
    • eVault's deployment options will fit any budget and size environment. You can deploy using your own hardware, even. They really focus on providing the right solution for each customer instead of making each customer fit into their pre-determined box.
    Incentivized
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    Dell Technologies
    • It writes backups quickly. DDBoost add-on is very useful as well for improving backup speeds.
    • DD is very efficient in its use of capacity. It dedupes and compresses very well.
    • It spans to large capacity amounts.
    Incentivized
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    Cons
    Carbonite, an OpenText company
    • The backup report really needs improvement. It is really pathetic, as it gives wrong information. It is not suitable for auditing.
    • The Exchange DAG backup should support instead of configuring each exchange server.
    • Cloud infrastructure supports a lot of AWS and Azure instances that are coming up.
    Incentivized
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    Dell Technologies
    • It can be expensive to implement, especially when used in conjunction with other applications/hardware such as Avamar.
    • The TCO can be high, especially when it needs its storage expanded.
    • Recovery speeds can be slow (compared to other solutions) for when recovery is time sensitive.
    Incentivized
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    Likelihood to Renew
    Carbonite, an OpenText company
    We packaged carbonite server with the end user product that they provide but we have had issues where the end user site has been down for days at time and backups for both server and user are backing up but we do not the get notification that it was completed for several days. There appears to be latency issues with the mail delivery for completed backups. Additionally, I have used other backup products and find the Carbonite website interface very clunkly and difficult to navigate.
    Incentivized
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    Dell Technologies
    DD has performed flawlessly for almost 10 years as our backup/recovery storage with offsite replication. Given its track record and great support from EMC, we're unlikely to look elsewhere any time soon.
    Incentivized
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    Usability
    Carbonite, an OpenText company
    Product needs a lot of improvements in some features like Cloud and Reporting.
    Incentivized
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    Dell Technologies
    No answers on this topic
    Support Rating
    Carbonite, an OpenText company
    Some of the requests we could not get resolved on time. They took a long time to provide the reason for the issue we had raised.
    Incentivized
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    Dell Technologies
    Customer support has had some ups and downs here. We've had several issues with EMC support before and during the acquisition by Dell, but in the last 18 months support has been top notch. Quick and knowledgeable help is but a chat away, or they will call you back so you don't have to wait on hold. The team supporting us is responsive and is quick to assist with any request or issue.
    Incentivized
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    Implementation Rating
    Carbonite, an OpenText company
    We had appliance and we just needed to setup the Director Console which was straight forward and easy.
    Incentivized
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    Dell Technologies
    No answers on this topic
    Alternatives Considered
    Carbonite, an OpenText company
    Netbak is a great product but we also had a secondary issue of having to backup several PC's on site and at remote locations. Carbonite helped with both and gave us one central admin console to be able to check the progress of all our backups, where netbak would have required us to setup a tunnel or use the internet to move data back to our main office.
    Incentivized
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    Dell Technologies
    We selected Data Domain due to its integration with our backup software. The Data Domain works well for what we need it to do.
    Incentivized
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    Return on Investment
    Carbonite, an OpenText company
    • While EVault can become expensive if you have a lot of data to store, but you have to keep in mind that it does not cost you anything more to restore your data in the event of an emergency. Some systems give you a great upfront cost, until you actually need to retrieve your data.
    Incentivized
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    Dell Technologies
    • We were able to immediately discontinue our remote tape storage and TBU maintenance.
    • Reduced backup footprint in the data center.
    • It is costly to expand so buy it with a purpose.
    Incentivized
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