Carbonite Server vs. Netvault Backup

A key question is, "how much critical data needs to be backed up?". A follow-up question might be, "what impact would it have on your business and reputation if you were to lose this data or take more than a few days to recover?" If a company's data is not critical or valuable to the success of their business, then this is not a good solution.

Incentivized

If you are using NV for backups and restores, it does the job very well. You can rely on the functions and time it as you prefer it to be executed. They have a great plug-in library which provides integrations of many applications and many databases. The updated versions support better job creations and restorations. You can easily depend on your backups without a hassle. However if you go ahead with its advanced features, you many need further support. Would not recommend using the Cleaning Tape module.There are issues in the reports provided. Also you may face with disk latency issues.

Incentivized

• Their web portal is easy to use to monitor server, check logs, restore or run an ad-hoc backup job.
• Minimal problems, but when there is a problem, customer support is friendly and flexible in finding a solution. Contacting through their customer portal is convenient.
• Competitive pricing for level of service provided.

Incentivized

• Rapid recovery helping in data protection.
• Daily backup of entire physical and storage environments.
• Supported on Windows, Linux, VMware, Unix and HyperV platforms.
• Backup different file servers on SQL

Incentivized

• The granular restore tool for exchange, which is needed to restore a specific email rather than an entire mailbox, is a bit combersome. I wish the tool was incorporated into the 'normal' restore features.
• The inline replication process is very sensitive to available bandwidth. And if bandwidth between source and replication site becomes overused, inline replication fails and 'regular' replication takes its place. I wish inline replication was a bit less 'touchy' and would have a built in 'pause' to allow for the clearing of bandwidth before it fails over to 'regular' replication.

Incentivized

• Smartdisk disconnect oftenly.
• Web interface can be improved as it is clunky and looks outdated.
• User guides and support services need to be improved.
• Limited with VMWare plugin.

Incentivized

Carbonite Server Backup does not integrate or support any reporting; it is not good at it. We required monthly and quarterly reports for audit. If we fail in that we get fined or we have to pay a certain amount of money to customer. It does not support cloud instances and we are using N2WS for the cloud instances. This is an additional burden for customers.

Incentivized

Product needs a lot of improvements in some features like Cloud and Reporting.

Incentivized

Some of the requests we could not get resolved on time. They took a long time to provide the reason for the issue we had raised.

Incentivized

We had appliance and we just needed to setup the Director Console which was straight forward and easy.

Incentivized

Carbonite Server's direction wasn't really for cloud companies as they are more specialized in robust local backup services. I'm a novice when it comes to server backups and replication, but have learned and picked up a lot from talking to the customer center compared to Veeam where it's mostly just self-learning reading lots of documentation which could be overwhelming at times. We started using Veeam as most of our on-prem servers are ceasing operations as we slowly transition to the cloud. I would still use Carbonite as a fall-back option just in case the cloud fails us. Our company cannot afford to have downtimes as we work closely with a lot of contractors and every minute counts.

Incentivized

Pricing was on point with our requirement. A great deal compared to the other products we evaluated. We had recommendations from existing users in the region. Since our requirement was basic backups and restores and NV provided that, we were compelled to go with it as the implementation was very very easy.

Incentivized

• While EVault can become expensive if you have a lot of data to store, but you have to keep in mind that it does not cost you anything more to restore your data in the event of an emergency. Some systems give you a great upfront cost, until you actually need to retrieve your data.

Incentivized

• Highly reliable system backups
• Great pricing compared to competitors.
• Manual interference has gone down from almost 40% to initiate backups/recoveries.

Incentivized