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Carbonite Server vs. IDrive Online Backup and Object Storage e2

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Carbonite Server

    Score1 out of 10
    N/ACarbonite Server (also replacing the former EVault products acquired from Seagate in 2016) is a full backup and discovery solution. Designed to recover anything from a single file to an entire system with the click of a button, Carbonite Server users can protect virtually any type of file on both physical and virtual servers, NAS, SAN and external hard drives. The vendor’s value proposition is that their solution assures that users without an IT department and those that are the IT department…

    $800.04

    per year

    IDrive Online Backup and Object Storage e2

    Score9.1 out of 10
    N/AIDrive protects PCs, Macs, mobile devices, Servers, Cloud Applications Data (SAAS) including Office 365, and Google Workspace, and provides S3 compatible Object Storage with IDrive e2. IDrive offers different plans for cloud backup for devices: - IDrive Personal - IDrive Core - IDrive Team - IDrive Small Business - IDrive Enterprise - IDrive360 EndPoint IDrive provides Cloud Applications data (SAAS) Backup: - Microsoft Office 365 Backup - Google…

    $99.50

    per year One user, unlimited computers 5TB storage

    Pricing
    Carbonite ServerIDrive Online Backup and Object Storage e2
    Editions & Modules
    Power
    $800.04
    per year
    Ultimate
    1,300.08
    per year
    IDrive Cloud to Cloud Backup
    $20
    per year
    IDrive 360 EndPoint
    $29.50
    per year
    IDrive e2
    $49.50
    per year
    IDrive Core
    $79.50
    per year
    Personal
    $99.50
    per year
    IDrive Team
    $99.50
    per year
    IDrive Business
    $99.50
    per year
    Offerings
    Pricing Offerings
    Carbonite ServerIDrive Online Backup and Object Storage e2
    Free Trial
    YesYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsTrial and paying customers have access to our valet install free of charge. Call and speak to a specialist who can remotely connect to your machine to ensure it's installed and configured correctly to protect your critical data.IDrive regularly offers first year discounts for all plans and offers a full-featured 30-day free trial for IDrive 360 Endpoint
    More Pricing Information
    Community Pulse
    Carbonite ServerIDrive Online Backup and Object Storage e2
    Considered Both Products
    Carbonite, an OpenText company
    No answer on this topic
    IDrive
    Chose IDrive Online Backup and Object Storage e2
    Overall, iDrive is better but, again, I'd like to see more emphasis on real-time backups and versioning.
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    96%
    Would buy again
    91 Answers
    Delivers good value for the price
    No answers on this topic
    97%
    Delivers good value for the price
    88 Answers
    Happy with the feature set
    No answers on this topic
    93%
    Happy with the feature set
    88 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    95%
    Lived up to sales and marketing promises
    84 Answers
    Implementation went as expected
    No answers on this topic
    92%
    Implementation went as expected
    86 Answers
    Features
    Carbonite ServerIDrive Online Backup and Object Storage e2
    Data Center Backup
    Comparison of Data Center Backup features of Carbonite Server and IDrive Online Backup and Object Storage e2
    Feature
    Carbonite Server
    8.6
    21 Ratings
    1% above category average
    IDrive Online Backup and Object Storage e2
    -
    Ratings
    Universal recovery8.37 Ratings00 Ratings
    Instant recovery8.28 Ratings00 Ratings
    Recovery verification7.97 Ratings00 Ratings
    Business application protection10.014 Ratings00 Ratings
    Multiple backup destinations10.015 Ratings00 Ratings
    Incremental backup identification10.019 Ratings00 Ratings
    Backup to the cloud10.020 Ratings00 Ratings
    Deduplication and file compression7.612 Ratings00 Ratings
    Snapshots10.010 Ratings00 Ratings
    Flexible deployment7.99 Ratings00 Ratings
    Management dashboard7.59 Ratings00 Ratings
    Platform support7.510 Ratings00 Ratings
    Retention options7.711 Ratings00 Ratings
    Encryption8.511 Ratings00 Ratings
    File Sharing & Management
    Comparison of File Sharing & Management features of Carbonite Server and IDrive Online Backup and Object Storage e2
    Feature
    Carbonite Server
    -
    Ratings
    IDrive Online Backup and Object Storage e2
    9.3
    92 Ratings
    10% above category average
    Versioning00 Ratings9.567 Ratings
    Video files00 Ratings9.170 Ratings
    Audio files00 Ratings9.165 Ratings
    Document collaboration00 Ratings10.03 Ratings
    Access control00 Ratings9.26 Ratings
    File search00 Ratings9.177 Ratings
    Device sync00 Ratings9.083 Ratings
    Cloud Storage Security & Administration
    Comparison of Cloud Storage Security & Administration features of Carbonite Server and IDrive Online Backup and Object Storage e2
    Feature
    Carbonite Server
    -
    Ratings
    IDrive Online Backup and Object Storage e2
    9.0
    87 Ratings
    4% above category average
    User and role management00 Ratings9.170 Ratings
    File organization00 Ratings8.983 Ratings
    Device management00 Ratings9.184 Ratings
    Cloud Storage Platform
    Comparison of Cloud Storage Platform features of Carbonite Server and IDrive Online Backup and Object Storage e2
    Feature
    Carbonite Server
    -
    Ratings
    IDrive Online Backup and Object Storage e2
    9.2
    92 Ratings
    8% above category average
    Performance00 Ratings9.289 Ratings
    Reliability00 Ratings9.287 Ratings
    Storage Reports00 Ratings9.380 Ratings
    User Ratings
    Carbonite ServerIDrive Online Backup and Object Storage e2
    Likelihood to Recommend
    9.0
    (35 ratings)
    9.4
    (96 ratings)
    Likelihood to Renew
    4.8
    (6 ratings)
    9.1
    (2 ratings)
    Usability
    5.5
    (1 ratings)
    9.6
    (22 ratings)
    Support Rating
    5.5
    (1 ratings)
    9.1
    (5 ratings)
    Implementation Rating
    6.4
    (1 ratings)
    5.5
    (1 ratings)
    User Testimonials
    Carbonite ServerIDrive Online Backup and Object Storage e2
    Likelihood to Recommend
    Carbonite, an OpenText company
    More than enough for small companies with several on-prem servers. In 2021, it wouldn't be wise to pit all important data to a single backup service. Carbonite Server is solid, but it's not 100% reliable so I'd definitely recommend having multiple backup services either on the cloud in conjunction with other backup services so the user has multiple safety nets in case of disaster and failed granular restorations.
    Incentivized
    Read full review
    IDrive
    It scales well from the individual to corporate environments with many different plans to suit your needs and budget. For backing up servers such as Exchange or SQL I've used their sister product iBackup, which is also excellent and we have no problems with, so maybe they should merge the two products into one which would make it a better overall proposition. It also seems to handle backing up mapped drives as well, which is what we used for a while before getting the on server version. That being said it can use up quite a bit of bandwidth so make sure you schedule at night when noone is working. However it does only backup changed files which is great.
    Incentivized
    Read full review
    Pros
    Carbonite, an OpenText company
    • The end-user experience is as simple and robust as I have ever seen from a backup solution. The end-user dashboard, should you choose to allow them access, is intuitive and granular.
    • eVault has the best bandwidth management I have experienced. The endpoint target is available for all operating systems and is intelligent and efficient using very low overhead. It includes data de-dupe and encryption while using very little system resources. Combine these features with bandwidth throttling and you can backup a large amount of data over any size wire.
    • eVault's deployment options will fit any budget and size environment. You can deploy using your own hardware, even. They really focus on providing the right solution for each customer instead of making each customer fit into their pre-determined box.
    Incentivized
    Read full review
    IDrive
    • I'm using it on MAC, the app works very well in the background
    • Logging activities is something I really like, because I can check whether the backup was successful or not.
    • I really like the option of being able to select external drivers and back up only specific folders or files.
    • The application itself is very easy to use, even though it doesn't have a version in my language (pt-br), I had no trouble setting it up and I'm using it without any problems.
    Incentivized
    Read full review
    Cons
    Carbonite, an OpenText company
    • The backup report really needs improvement. It is really pathetic, as it gives wrong information. It is not suitable for auditing.
    • The Exchange DAG backup should support instead of configuring each exchange server.
    • Cloud infrastructure supports a lot of AWS and Azure instances that are coming up.
    Incentivized
    Read full review
    IDrive
    • DropBox-protected folders were not initially backed up as IDrive Online Backup and Object Storage e2 did not follow the symbolic links created
    • I experienced some UX confusion in adding new folders to backup; it's a different interface than setting up exclusions, and they should follow the same workflow and page buttons
    • After a reboot, it appears like a full disk scan is performed which can take quite a long time on a disk which has many files and lots of space
    Incentivized
    Read full review
    Likelihood to Renew
    Carbonite, an OpenText company
    We packaged carbonite server with the end user product that they provide but we have had issues where the end user site has been down for days at time and backups for both server and user are backing up but we do not the get notification that it was completed for several days. There appears to be latency issues with the mail delivery for completed backups. Additionally, I have used other backup products and find the Carbonite website interface very clunkly and difficult to navigate.
    Incentivized
    Read full review
    IDrive
    It does everything that it needs to to create an effecitve Three level backup to the cloud of all your important data, its reliable, dependable and peformant in its use cases. It overcomes the need to store offsite physical media such as Tape or disk storage. And its cost and level of reporting can be tailored to fit the use case of your business.
    Incentivized
    Read full review
    Usability
    Carbonite, an OpenText company
    Product needs a lot of improvements in some features like Cloud and Reporting.
    Incentivized
    Read full review
    IDrive
    While both the desktop and mobile apps are pretty straightforward and not complicated to navigate with features and settings fairly easy to understand and execute with clear enough descriptions they could use a refresh to be a but more intuitive and improvements made so they are less glitchy. Also backup speeds could use some improvement
    Incentivized
    Read full review
    Support Rating
    Carbonite, an OpenText company
    Some of the requests we could not get resolved on time. They took a long time to provide the reason for the issue we had raised.
    Incentivized
    Read full review
    IDrive
    I have not had to use their tech support. I did call once but luckily figured out what to do while I was on hold so I disconnected. If I really needed them it would have been a very long hold time I suppose.
    Incentivized
    Read full review
    Implementation Rating
    Carbonite, an OpenText company
    We had appliance and we just needed to setup the Director Console which was straight forward and easy.
    Incentivized
    Read full review
    IDrive
    Did not participate in the implementation.
    Incentivized
    Read full review
    Alternatives Considered
    Carbonite, an OpenText company
    Netbak is a great product but we also had a secondary issue of having to backup several PC's on site and at remote locations. Carbonite helped with both and gave us one central admin console to be able to check the progress of all our backups, where netbak would have required us to setup a tunnel or use the internet to move data back to our main office.
    Incentivized
    Read full review
    IDrive
    I was a Backblaze user for 5 years because they had a very cost effective plan for my storage needs. However, they were very poor at backing up external devices quickly, and made it a pain in the butt to keep the backups active due to their 30 days connectivity policy.
    Dropbox is a great fit for cloud backup when you need to access the backup files in the cloud frequently.
    IDrive is the best solution out there for true backup of devices in case they are damaged or lost.
    Read full review
    Return on Investment
    Carbonite, an OpenText company
    • While EVault can become expensive if you have a lot of data to store, but you have to keep in mind that it does not cost you anything more to restore your data in the event of an emergency. Some systems give you a great upfront cost, until you actually need to retrieve your data.
    Incentivized
    Read full review
    IDrive
    • For individual users such as my case, the savings with the Personal plan are important compared to alternatives like ElephantDrive. For 5TB ElephantDrive costs $600/yr in the comparable Family plan, whereas IDrive Online Backup and Object Storage e2 costs only $99.50/yr.
    Incentivized
    Read full review
    ScreenShots

    IDrive Online Backup and Object Storage e2 Screenshots

    Screenshot of IDrive WindowsScreenshot of IDrive WebScreenshot of IDrive Server BackupScreenshot of IDrive 360