Carbonite Server (also replacing the former EVault products acquired from Seagate in 2016) is a full backup and discovery solution. Designed to recover anything from a single file to an entire system with the click of a button, Carbonite Server users can protect virtually any type of file on both physical and virtual servers, NAS, SAN and external hard drives. The vendor’s value proposition is that their solution assures that users without an IT department and those that are the IT department…
$800.04
per year
Dell Networker
Score 5.7 out of 10
N/A
Dell NetWorker is an enterprise-level data protection software product that unifies and automates backup to tape, disk-based, and flash-based storage media across physical and virtual environments for granular and disaster recovery.
N/A
Pricing
Carbonite Server
Dell Networker
Editions & Modules
Power
$800.04
per year
Ultimate
1,300.08
per year
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Offerings
Pricing Offerings
Carbonite Server
Dell Networker
Free Trial
Yes
No
Free/Freemium Version
No
No
Premium Consulting/Integration Services
No
No
Entry-level Setup Fee
No setup fee
No setup fee
Additional Details
Trial and paying customers have access to our valet install free of charge. Call and speak to a specialist who can remotely connect to your machine to ensure it's installed and configured correctly to protect your critical data.
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Community Pulse
Carbonite Server
Dell Networker
Features
Carbonite Server
Dell Networker
Data Center Backup
Comparison of Data Center Backup features of Product A and Product B
A key question is, "how much critical data needs to be backed up?". A follow-up question might be, "what impact would it have on your business and reputation if you were to lose this data or take more than a few days to recover?" If a company's data is not critical or valuable to the success of their business, then this is not a good solution.
For users with a basic backup system that does not provide advanced data protection this is a life saver in the age we live in where hackers are looking to encrypt and ruin your important backups. I would recommend [Dell EMC Networker] based on its features, price, and ease of use. If you have a similar product already it does not offer many unique features however.
Their web portal is easy to use to monitor server, check logs, restore or run an ad-hoc backup job.
Minimal problems, but when there is a problem, customer support is friendly and flexible in finding a solution. Contacting through their customer portal is convenient.
Competitive pricing for level of service provided.
The granular restore tool for exchange, which is needed to restore a specific email rather than an entire mailbox, is a bit combersome. I wish the tool was incorporated into the 'normal' restore features.
The inline replication process is very sensitive to available bandwidth. And if bandwidth between source and replication site becomes overused, inline replication fails and 'regular' replication takes its place. I wish inline replication was a bit less 'touchy' and would have a built in 'pause' to allow for the clearing of bandwidth before it fails over to 'regular' replication.
Networker terminology is awful. My favorite example is that many required-to-function configuration changes need to occur with the advanced configuration enabled. To make this worse, the 'advanced configuration' I am speaking of is actually called 'Debug Mode'. That's right, you must use debug mode in order to have a functional administrator interface.
Errors are common and to resolve you often must go to support. You really need to be an expert to fix many errors, the steps usually involve being really knowledgeable in the CLI tools, which I am getting good at, but the public documentation is seriously lacking for troubleshooting these issues. That said, support (through emc) is really good at handling the common issues, friendly, generally knowledgeable, and quick to respond.
It runs on Java, and sometimes I need to clear java cache to fix interface bugs. Generally this isn't an issue, but it is additional software you must worry about.
Carbonite Server Backup does not integrate or support any reporting; it is not good at it. We required monthly and quarterly reports for audit. If we fail in that we get fined or we have to pay a certain amount of money to customer. It does not support cloud instances and we are using N2WS for the cloud instances. This is an additional burden for customers.
There are three reasons for not renewing our use of NetWorker: 1) the rising and extremely high cost of support and proprietary hardware needed for deduplication, 2) the complete unreliability of the product (we couldn't recover from a true disaster if we wanted to), and 3) the horrible support from EMC for the product
NetWorker has the clunkiest interface and unfriendliest CLI with which I have ever had to work. I spent three years hating this application because it took ALL of my time just to keep it running. Even then, I had no confidence in our ability to recover from a disaster because of its unreliability.
The support team has always been good, and there is never an issue that can't be resolved. The techs are competent and know the product. The slightly less than perfect rating I'm giving is because Support shouldn't carry the burden themselves. We hear from Dell sales people all the time, but they never call and ask about this product, nor do they offer to upsell it or make it better. That lack of sales support and coherence hurts the overall rating a bit. When I spend my company's money on your product, I expect you to at least ACT like you care, if not actually care for real. It influences my opinion and future purchasing habits.
How can anyone build a house without a blueprint? NetWorker was ramrodded into place here without a design or implementation plan. The result was a setup that was doomed from the start and never worked reliable over the full three years of our contract obligation.
Carbonite Server's direction wasn't really for cloud companies as they are more specialized in robust local backup services. I'm a novice when it comes to server backups and replication, but have learned and picked up a lot from talking to the customer center compared to Veeam where it's mostly just self-learning reading lots of documentation which could be overwhelming at times. We started using Veeam as most of our on-prem servers are ceasing operations as we slowly transition to the cloud. I would still use Carbonite as a fall-back option just in case the cloud fails us. Our company cannot afford to have downtimes as we work closely with a lot of contractors and every minute counts.
Our trust in DataDomain as a premier deduplication technology naturally leads to [Dell EMC] Networker being the appropriate backup application to integrate with. Networker provides the most favorable dedup with DataDomain when compared to other backup technologies, and provides the highest combination of protection flexibility and performance that most other applications cannot provide. For example, Veeam provides excellent VM backup capability, but is unable to protect Meditech. If you go down the list of backup applications, you'll find that Networker is unique in what it is able to protect and in its backup performance.
While EVault can become expensive if you have a lot of data to store, but you have to keep in mind that it does not cost you anything more to restore your data in the event of an emergency. Some systems give you a great upfront cost, until you actually need to retrieve your data.
Now that it's been implemented and the many kinks worked out, we have far less exposure to downtime, but that's only because we didn't have an adequate backup solution in the target environment initially. We used native tools to protect SQL data and a few other tricks, but really didn't have anything proper. In other words, the bar was low.
We have reduced the load on some of our application servers through the use of Networker's agent for Microsoft. However, compare that with Veeam, which just has a checkbox and no agent required to properly back up a SQL box.
Agent-based backups require monitoring and periodic updates. This adds complexity and additional staff time to manage.
