Carbonite Server vs. Commvault Cloud powered by Metallic AI

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Carbonite Server
Score 1.0 out of 10
N/A
Carbonite Server (also replacing the former EVault products acquired from Seagate in 2016) is a full backup and discovery solution. Designed to recover anything from a single file to an entire system with the click of a button, Carbonite Server users can protect virtually any type of file on both physical and virtual servers, NAS, SAN and external hard drives. The vendor’s value proposition is that their solution assures that users without an IT department and those that are the IT department…
$800.04
per year
Commvault Cloud powered by Metallic AI
Score 7.1 out of 10
N/A
Commvault® Cloud is a cyber resilience platform built to meet the demands of hybrid enterprises. It delivers data security and recovery in the cloud, powered by advanced AI, to help organizations see, manage, and recover data wherever it lives.N/A
Pricing
Carbonite ServerCommvault Cloud powered by Metallic AI
Editions & Modules
Power
$800.04
per year
Ultimate
1,300.08
per year
No answers on this topic
Offerings
Pricing Offerings
Carbonite ServerCommvault Cloud powered by Metallic AI
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeOptional
Additional DetailsTrial and paying customers have access to our valet install free of charge. Call and speak to a specialist who can remotely connect to your machine to ensure it's installed and configured correctly to protect your critical data.
More Pricing Information
Community Pulse
Carbonite ServerCommvault Cloud powered by Metallic AI
Features
Carbonite ServerCommvault Cloud powered by Metallic AI
Data Center Backup
Comparison of Data Center Backup features of Product A and Product B
Carbonite Server
8.6
Ratings
1% above category average
Commvault Cloud powered by Metallic AI
7.1
Ratings
18% below category average
Universal recovery8.30 Ratings8.00 Ratings
Instant recovery8.20 Ratings7.00 Ratings
Recovery verification7.90 Ratings7.00 Ratings
Business application protection10.00 Ratings7.40 Ratings
Multiple backup destinations10.00 Ratings5.00 Ratings
Incremental backup identification10.00 Ratings7.00 Ratings
Backup to the cloud10.00 Ratings7.40 Ratings
Deduplication and file compression7.60 Ratings7.40 Ratings
Snapshots10.00 Ratings7.50 Ratings
Flexible deployment7.90 Ratings6.00 Ratings
Management dashboard7.50 Ratings7.50 Ratings
Platform support7.50 Ratings7.00 Ratings
Retention options7.70 Ratings8.00 Ratings
Encryption8.50 Ratings7.40 Ratings
Best Alternatives
Carbonite ServerCommvault Cloud powered by Metallic AI
Small Businesses
Cove Data Protection
Cove Data Protection
Score 9.9 out of 10
Cove Data Protection
Cove Data Protection
Score 9.9 out of 10
Medium-sized Companies
Bacula Enterprise
Bacula Enterprise
Score 9.2 out of 10
Bacula Enterprise
Bacula Enterprise
Score 9.2 out of 10
Enterprises
Bacula Enterprise
Bacula Enterprise
Score 9.2 out of 10
Bacula Enterprise
Bacula Enterprise
Score 9.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Carbonite ServerCommvault Cloud powered by Metallic AI
Likelihood to Recommend
9.0
(0 ratings)
6.5
(0 ratings)
Likelihood to Renew
4.8
(0 ratings)
9.0
(0 ratings)
Usability
5.5
(0 ratings)
7.0
(0 ratings)
Availability
-
(0 ratings)
9.1
(0 ratings)
Performance
-
(0 ratings)
9.1
(0 ratings)
Support Rating
5.5
(0 ratings)
8.6
(0 ratings)
In-Person Training
-
(0 ratings)
9.1
(0 ratings)
Online Training
-
(0 ratings)
9.1
(0 ratings)
Implementation Rating
6.4
(0 ratings)
9.1
(0 ratings)
Ease of integration
-
(0 ratings)
9.1
(0 ratings)
Product Scalability
-
(0 ratings)
9.1
(0 ratings)
Vendor post-sale
-
(0 ratings)
9.1
(0 ratings)
Vendor pre-sale
-
(0 ratings)
9.1
(0 ratings)
User Testimonials
Carbonite ServerCommvault Cloud powered by Metallic AI
Likelihood to Recommend
A key question is, "how much critical data needs to be backed up?". A follow-up question might be, "what impact would it have on your business and reputation if you were to lose this data or take more than a few days to recover?" If a company's data is not critical or valuable to the success of their business, then this is not a good solution.
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Commvault Complete Backup & Recovery does its job well in any type of environment. The possibilities of backing up different types of environments with VMs, SQL, File Servers and their restore and disaster recovery process are extremely useful for any company.

It has a reasonable cost of implementation so I don't think it is the best idea for backing up smaller companies or simpler operations. The cost benefit may not pay.
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Pros
  • Their web portal is easy to use to monitor server, check logs, restore or run an ad-hoc backup job.
  • Minimal problems, but when there is a problem, customer support is friendly and flexible in finding a solution. Contacting through their customer portal is convenient.
  • Competitive pricing for level of service provided.
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  • Commvault Complete Backup & Recovery provides complete auditing. Having worked with many products in the past, most fell short on reporting. In particular reporting on restores. Commvault Complete Backup & Recovery provides detailed information on operations that were performed, the account performing the operation and where was the data placed.
  • The flexibility of the product allows it to be more of a framework than a rigid application. By leveraging vendor specific API's, such as NetApp SnapVault/SnapMirror access, stronger integration and a more reliable service is produced. The workflow functionality and ability to utilize personal scripts helps administrators perform developer functions.
  • Support for aging technologies is a challenge for any large institution. Maintaining the ability to support old solutions, even in a limited capacity, is more desirable than bringing in a secondary solution or not support it at all.
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Cons
  • The granular restore tool for exchange, which is needed to restore a specific email rather than an entire mailbox, is a bit combersome. I wish the tool was incorporated into the 'normal' restore features.
  • The inline replication process is very sensitive to available bandwidth. And if bandwidth between source and replication site becomes overused, inline replication fails and 'regular' replication takes its place. I wish inline replication was a bit less 'touchy' and would have a built in 'pause' to allow for the clearing of bandwidth before it fails over to 'regular' replication.
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  • For database restores, it has to restore the entire database in order to recover just one table.
  • Backups of virtual machines with direct attached storage is difficult.
  • I wish it covered cloud assets more thoroughly, like AWS ELBs and Security Groups.
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Likelihood to Renew
Carbonite Server Backup does not integrate or support any reporting; it is not good at it. We required monthly and quarterly reports for audit. If we fail in that we get fined or we have to pay a certain amount of money to customer. It does not support cloud instances and we are using N2WS for the cloud instances. This is an additional burden for customers.
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It is serving it's purpose and for companies that have a smaller IT staff, it is not time consuming to manage. Support for the product when needed has been very good and they are responsive when tickets are opened for support. The product is scalable so as we grow we can easily increase the resources as needed on the backend.
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Usability
Product needs a lot of improvements in some features like Cloud and Reporting.
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It's a 9 only because it is very complex to administer. It would be good if they could transform the management console to be more user friendly, while keeping its functionality and wide range of features. But it is a very complete tool, with a lot of fine adjustments to your backups, thresholds, policies, backup destinations. We're really satisfied with Commvault protecting our environment.
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Reliability and Availability
No answers on this topic
Commvault Complete Backup & Recovery is designed to provide organizations with flexible and scalable software.
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Performance
No answers on this topic
Commvault Complete Backup & Recovery is designed and provide to organizations with flexible and scalable software
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Support Rating
Some of the requests we could not get resolved on time. They took a long time to provide the reason for the issue we had raised.
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The real winner of this company and application is its staff of support engineers and the management. Seriously, I could hate the application and despise using it and would still subscribe and deploy 100% across the company. No other company works as hard for its users as Commvault. Having a solid application on top of this is more than anyone can ask for.
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In-Person Training
No answers on this topic
Traning is very easy very helpful
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Online Training
No answers on this topic
Commvault training is very important and very helpful full for immplementation.
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Implementation Rating
We had appliance and we just needed to setup the Director Console which was straight forward and easy.
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Plan well and make sure you collect all the required information and details before going for implementation. Organize it in step by step or break the setup into different modules to make it simple.
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Alternatives Considered
Carbonite Server's direction wasn't really for cloud companies as they are more specialized in robust local backup services. I'm a novice when it comes to server backups and replication, but have learned and picked up a lot from talking to the customer center compared to Veeam where it's mostly just self-learning reading lots of documentation which could be overwhelming at times. We started using Veeam as most of our on-prem servers are ceasing operations as we slowly transition to the cloud. I would still use Carbonite as a fall-back option just in case the cloud fails us. Our company cannot afford to have downtimes as we work closely with a lot of contractors and every minute counts.
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Many other backup and recovery platforms have their strengths and weaknesses. They might specialize in backing up VMs but fail to adequately backup Oracle databases, or do well in the cloud, but not so well on-premise. In my opinion, Commvault handles the variety of clients and situations in most enterprise datacenters the best with features for efficient and effective backup policies, such as deduplication for managing storage of backups and use of hardware and software snapshots to minimize impact to production storage and compute resources.
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Scalability
No answers on this topic
Commvault Complete Backup & Recovery is designed to provide organizations with flexible and scalable software
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Return on Investment
  • While EVault can become expensive if you have a lot of data to store, but you have to keep in mind that it does not cost you anything more to restore your data in the event of an emergency. Some systems give you a great upfront cost, until you actually need to retrieve your data.
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  • Disaster Recovery. We wouldn't be able to do it at all without Commvault.
  • We are looking continually for data management opportunities to use Commvault instead of other products. To date that hasn't been significant for us much as I personally would like to see inside our company.
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ScreenShots