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Carbonite Information Archiving vs. Wolters Kluwer ARKon

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Carbonite Information Archiving

    Score7.8 out of 10
    N/ACarbonite Information Archiving (formerly Zix Information Archiving, or sold under the name ZixArchive), stores an unlimited number of files and communications across email, SMS, and emerging platforms like Microsoft Teams and social media. It helps protect organizations against compliance violations and unplanned litigations and is offered as a replacement for organizations moving off of aging, on-premise, email-only hardware.N/A

    ARKon

    Score8 out of 10
    N/AARKon is a solution for digital archiving of documents and electronic invoices that aims to simplify their conservation according to legislation, from Wolters Kluwer. It is available in continental Europe, primarily sold in Italy.N/A
    Pricing
    Carbonite Information ArchivingARKon
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Carbonite Information ArchivingARKon
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
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    Carbonite Information ArchivingARKon
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    All AlternativesView all alternativesView all alternatives
    User Ratings
    Carbonite Information ArchivingARKon
    Likelihood to Recommend
    7.1
    (3 ratings)
    8.0
    (1 ratings)
    Support Rating
    8.1
    (3 ratings)
    -
    (0 ratings)
    User Testimonials
    Carbonite Information ArchivingARKon
    Likelihood to Recommend
    Carbonite, an OpenText company
    Well suited in scenarios where you have a large amount of incoming mails, worry of accidental deletion, and require retention of data from sources, especially with Microsoft Teams. You will have to get used to the complex search features to make full use of Zix capabilities though. If you have a basic usage of emails and your email client already provides these features, then Zix wouldn't be of much use for the expense it incurs.
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    Wolters Kluwer
    The performance is quite consistent with what is required, the availability of the software is accessible in all aspects, through the use of architectural design patterns we have been able to have better practices when building software. software coding activities that go according to design. The functional requirements and technical aspects of the system are met
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    Pros
    Carbonite, an OpenText company
    • Search
    • Storage need reduction
    • Security
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    Wolters Kluwer
    • Has collaboration with customer power users who contribute solution requirements.
    • They approve the effective approach of the analyzed solution
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    Cons
    Carbonite, an OpenText company
    • Search language is complex.
    • Easy to miss items if not proficient in search functionality.
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    Wolters Kluwer
    • Everyone has to be trained the right way to use it.
    • It is also necessary that it adapts to use it in the correct way.
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    Support Rating
    Carbonite, an OpenText company
    They do provide support when required, especially with integration problems within your mailboxes and Teams. Take time to respond sometimes, but overall good service.
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    Wolters Kluwer
    No answers on this topic
    Alternatives Considered
    Carbonite, an OpenText company
    Zix Information Archiving (ZixArchive) is fairly 1:1 with these solutions except for prior data not uploading. Indexing metadata for searches is on point and the fields function as you'd expect and clearly labeled. The only gotcha I typically hit in searching is I always hit enter after typing the email address in the search field, which presents me with a new line instead of moving to the next field--it's muscle memory and I understand the reasoning--it just doesn't fit my flow, as typically I only search for one email address per field.
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    Wolters Kluwer
    Everything that involves a pattern of behavior can be programmed, it is guaranteed that decision-making is always based on the information available at all times. There are different possibilities of action, which gives different options to choose the most accurate, you can create a work plan based on these solutions.
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    Return on Investment
    Carbonite, an OpenText company
    • Supports our document retention polices.
    • Allows for recovery of data easily.
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    Wolters Kluwer
    • It is possible to have the software installed in the environments, in which it will finally be used
    • It has the basic principle to provide information to enable efficient control, improved service levels
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    ScreenShots