Carbonite Information Archiving vs. Wolters Kluwer ARKon

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Carbonite Information Archiving
Score 7.8 out of 10
N/A
Carbonite Information Archiving (formerly Zix Information Archiving, or sold under the name ZixArchive), stores an unlimited number of files and communications across email, SMS, and emerging platforms like Microsoft Teams and social media. It helps protect organizations against compliance violations and unplanned litigations and is offered as a replacement for organizations moving off of aging, on-premise, email-only hardware.N/A
ARKon
Score 8.0 out of 10
N/A
ARKon is a solution for digital archiving of documents and electronic invoices that aims to simplify their conservation according to legislation, from Wolters Kluwer. It is available in continental Europe, primarily sold in Italy.N/A
Pricing
Carbonite Information ArchivingWolters Kluwer ARKon
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Carbonite Information ArchivingARKon
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Carbonite Information ArchivingWolters Kluwer ARKon
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User Ratings
Carbonite Information ArchivingWolters Kluwer ARKon
Likelihood to Recommend
7.1
(3 ratings)
8.0
(1 ratings)
Support Rating
8.1
(3 ratings)
-
(0 ratings)
User Testimonials
Carbonite Information ArchivingWolters Kluwer ARKon
Likelihood to Recommend
Carbonite, an OpenText company
Well suited in scenarios where you have a large amount of incoming mails, worry of accidental deletion, and require retention of data from sources, especially with Microsoft Teams. You will have to get used to the complex search features to make full use of Zix capabilities though. If you have a basic usage of emails and your email client already provides these features, then Zix wouldn't be of much use for the expense it incurs.
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Wolters Kluwer
The performance is quite consistent with what is required, the availability of the software is accessible in all aspects, through the use of architectural design patterns we have been able to have better practices when building software. software coding activities that go according to design. The functional requirements and technical aspects of the system are met
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Pros
Carbonite, an OpenText company
  • Search
  • Storage need reduction
  • Security
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Wolters Kluwer
  • Has collaboration with customer power users who contribute solution requirements.
  • They approve the effective approach of the analyzed solution
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Cons
Carbonite, an OpenText company
  • Search language is complex.
  • Easy to miss items if not proficient in search functionality.
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Wolters Kluwer
  • Everyone has to be trained the right way to use it.
  • It is also necessary that it adapts to use it in the correct way.
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Support Rating
Carbonite, an OpenText company
They do provide support when required, especially with integration problems within your mailboxes and Teams. Take time to respond sometimes, but overall good service.
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Wolters Kluwer
No answers on this topic
Alternatives Considered
Carbonite, an OpenText company
Zix Information Archiving (ZixArchive) is fairly 1:1 with these solutions except for prior data not uploading. Indexing metadata for searches is on point and the fields function as you'd expect and clearly labeled. The only gotcha I typically hit in searching is I always hit enter after typing the email address in the search field, which presents me with a new line instead of moving to the next field--it's muscle memory and I understand the reasoning--it just doesn't fit my flow, as typically I only search for one email address per field.
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Wolters Kluwer
Everything that involves a pattern of behavior can be programmed, it is guaranteed that decision-making is always based on the information available at all times. There are different possibilities of action, which gives different options to choose the most accurate, you can create a work plan based on these solutions.
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Return on Investment
Carbonite, an OpenText company
  • Supports our document retention polices.
  • Allows for recovery of data easily.
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Wolters Kluwer
  • It is possible to have the software installed in the environments, in which it will finally be used
  • It has the basic principle to provide information to enable efficient control, improved service levels
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ScreenShots