Carbonite Information Archiving vs. TitanHQ Email Archiving

Archiving is almost exactly what I'm looking for in a solution, especially now that it's fully rolled out to our users. The one pain point is the initial setup of the archive, which is a little lacking. Some archiving solutions simply need an administrator account to thread all of the old data in the inboxes. For Zix Information Archiving (ZixArchive), I must manually export a PST and send it to Zix Support for upload. I'd like to have users' entire mailboxes automatically uploaded into the archiver without several fairly time-consuming steps.

Incentivized

• Recovery of deleted data.
• Retention of information from archive portal.
• Powerful search features.

Incentivized

• Setup (would be nice to get historical data from before setup)
• Download a copy of a message instead of just delivering from within the individual message
• Integration of archive into other features (e.g., threat protection/tools)--the ability to get to the archiver's copy of the message would be nice

Incentivized

Each time I have contacted support, I have had a resolution on the first call.

Incentivized

Incentivized

• Supports our document retention polices.
• Allows for recovery of data easily.

Incentivized