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Carbonite Information Archiving vs. Sonian (discontinued)

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Carbonite Information Archiving

    Score7.8 out of 10
    N/ACarbonite Information Archiving (formerly Zix Information Archiving, or sold under the name ZixArchive), stores an unlimited number of files and communications across email, SMS, and emerging platforms like Microsoft Teams and social media. It helps protect organizations against compliance violations and unplanned litigations and is offered as a replacement for organizations moving off of aging, on-premise, email-only hardware.N/A

    Sonian (discontinued)

    Score4.8 out of 10
    N/ABarracuda Cloud Archive, or Sonian, was a file archiving option developed by Sonian and acquired by Barracuda Networks in November 2017. It has been discontinued.N/A
    Pricing
    Carbonite Information ArchivingSonian (discontinued)
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Carbonite Information ArchivingSonian (discontinued)
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Carbonite Information ArchivingSonian (discontinued)
    Considered Both Products
    Carbonite, an OpenText company
    Chose Carbonite Information Archiving
    Zix Information Archiving (ZixArchive) is fairly 1:1 with these solutions except for prior data not uploading. Indexing metadata for searches is on point and the fields function as you'd expect and clearly labeled. The only gotcha I typically hit in searching is I always hit …
    Incentivized
    Discontinued Products
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Best Alternatives
    Carbonite Information ArchivingSonian (discontinued)
    Small Businesses
    Amazon S3 Glacier
    Score9.1 out of 10
    Amazon S3 Glacier
    Score9.1 out of 10
    Medium-sized Companies
    Google Vault
    Score10 out of 10
    Google Vault
    Score10 out of 10
    Enterprises
    Microsoft Exchange Online Archiving
    Score10 out of 10
    Microsoft Exchange Online Archiving
    Score10 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Carbonite Information ArchivingSonian (discontinued)
    Likelihood to Recommend
    7.1
    (3 ratings)
    9.1
    (3 ratings)
    Usability
    -
    (0 ratings)
    9.1
    (1 ratings)
    Support Rating
    8.1
    (3 ratings)
    9.1
    (1 ratings)
    User Testimonials
    Carbonite Information ArchivingSonian (discontinued)
    Likelihood to Recommend
    Carbonite, an OpenText company
    Well suited in scenarios where you have a large amount of incoming mails, worry of accidental deletion, and require retention of data from sources, especially with Microsoft Teams. You will have to get used to the complex search features to make full use of Zix capabilities though. If you have a basic usage of emails and your email client already provides these features, then Zix wouldn't be of much use for the expense it incurs.
    Incentivized
    Read full review
    Discontinued Products
    We have had a couple of legal inquiries which required us to review emails for a user or users. Using the Barracuda Cloud Archiving Service, we have been able to perform searches quickly, narrowing or expanding the search criteria is easy, resulting in exactly what we were looking for. This has saved us with claims for collections, as well as a couple of legal HR matters. It is my trusted go to application.
    Read full review
    Pros
    Carbonite, an OpenText company
    • Search
    • Storage need reduction
    • Security
    Incentivized
    Read full review
    Discontinued Products
    • Sonian search is rightly praised for ease of use, scale, performance and accuracy.
    • Sonian archive can be deployed rapidly without the need for costly professional service engagements.
    • Seamless process to import PST files into the archive.
    • Sonian has a high focus on compliance and governance which is reflected with their fast and accurate search function.
    Incentivized
    Read full review
    Cons
    Carbonite, an OpenText company
    • Search language is complex.
    • Easy to miss items if not proficient in search functionality.
    Incentivized
    Read full review
    Discontinued Products
    • Speed is slow sometimes
    • The Outlook plugin does not always find all emails when searching
    Read full review
    Usability
    Carbonite, an OpenText company
    No answers on this topic
    Discontinued Products
    It performs as expected with no exceptions.
    Read full review
    Support Rating
    Carbonite, an OpenText company
    They do provide support when required, especially with integration problems within your mailboxes and Teams. Take time to respond sometimes, but overall good service.
    Incentivized
    Read full review
    Discontinued Products
    We only need support when initially setting it up. We really have not had to call for user or help support on this product. It has always worked and is always easy to use.
    Read full review
    Alternatives Considered
    Carbonite, an OpenText company
    Zix Information Archiving (ZixArchive) is fairly 1:1 with these solutions except for prior data not uploading. Indexing metadata for searches is on point and the fields function as you'd expect and clearly labeled. The only gotcha I typically hit in searching is I always hit enter after typing the email address in the search field, which presents me with a new line instead of moving to the next field--it's muscle memory and I understand the reasoning--it just doesn't fit my flow, as typically I only search for one email address per field.
    Incentivized
    Read full review
    Discontinued Products
    Sonian is a pure SaaS solution and is easy to manage and use. It's cost effective and does exactly what it says on the tin
    Incentivized
    Read full review
    Return on Investment
    Carbonite, an OpenText company
    • Supports our document retention polices.
    • Allows for recovery of data easily.
    Incentivized
    Read full review
    Discontinued Products
    • We have been able to reduce a lot of store space by moving all PST files to the archiver.
    • Users love how easy it is to find old emails that were deleted long ago.
    • Some users now rely on this service
    Read full review
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