Carbonite Information Archiving vs. Smarsh

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Carbonite Information Archiving
Score 7.8 out of 10
N/A
Carbonite Information Archiving (formerly Zix Information Archiving, or sold under the name ZixArchive), stores an unlimited number of files and communications across email, SMS, and emerging platforms like Microsoft Teams and social media. It helps protect organizations against compliance violations and unplanned litigations and is offered as a replacement for organizations moving off of aging, on-premise, email-only hardware.N/A
Smarsh
Score 7.5 out of 10
N/A
The Smarsh Enterprise Platform is a unified, cloud-native solution designed to future-proof enterprise communications data strategies. Its technologies include elastic compute, natural language processing, machine learning and artificial intelligence.N/A
Pricing
Carbonite Information ArchivingSmarsh
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Carbonite Information ArchivingSmarsh
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Carbonite Information ArchivingSmarsh
Best Alternatives
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Small Businesses
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Medium-sized Companies
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Score 9.9 out of 10
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Enterprises
Microsoft Exchange
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Score 9.2 out of 10
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Score 9.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Carbonite Information ArchivingSmarsh
Likelihood to Recommend
7.1
(0 ratings)
7.5
(0 ratings)
Likelihood to Renew
-
(0 ratings)
8.1
(0 ratings)
Support Rating
8.1
(0 ratings)
-
(0 ratings)
User Testimonials
Carbonite Information ArchivingSmarsh
Likelihood to Recommend
Archiving is almost exactly what I'm looking for in a solution, especially now that it's fully rolled out to our users. The one pain point is the initial setup of the archive, which is a little lacking. Some archiving solutions simply need an administrator account to thread all of the old data in the inboxes. For Zix Information Archiving (ZixArchive), I must manually export a PST and send it to Zix Support for upload. I'd like to have users' entire mailboxes automatically uploaded into the archiver without several fairly time-consuming steps.
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This appliance is well suited for organizations that have a need to monitor, moderate, or log social networking site use or the use of any website. It is a very solid tool for any information security department to have at their disposal.
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Pros
  • Recovery of deleted data.
  • Retention of information from archive portal.
  • Powerful search features.
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  • Discovery: It allows for easy discoveries by the compliance and cyber security departments.
  • Ethical walls: This keeps certain departments from talking to each other.
  • Very granular control. This is a big product meaning you can get very detailed with it.
  • Once it's configured and running, we hardly ever have any issues.
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Cons
  • Setup (would be nice to get historical data from before setup)
  • Download a copy of a message instead of just delivering from within the individual message
  • Integration of archive into other features (e.g., threat protection/tools)--the ability to get to the archiver's copy of the message would be nice
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  • Its configuration options were very large and required a good deal of time to learn all of the various settings.
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Likelihood to Renew
No answers on this topic
It's the only product at this time that meets all of our requirements.
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Support Rating
Each time I have contacted support, I have had a resolution on the first call.
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No answers on this topic
Alternatives Considered
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This was the only appliance of its kind that I have used. Other devices have different capabilities for web filtering such as the checkpoint firewalls, but none of them offered the overall solution that was deployed with this product at that time.
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Return on Investment
  • Supports our document retention polices.
  • Allows for recovery of data easily.
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  • Faster investigative work has led to increased employee efficiency when working on security investigations.
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ScreenShots