Carbonite Information Archiving vs. OpenText Information Archiving

Archiving is almost exactly what I'm looking for in a solution, especially now that it's fully rolled out to our users. The one pain point is the initial setup of the archive, which is a little lacking. Some archiving solutions simply need an administrator account to thread all of the old data in the inboxes. For Zix Information Archiving (ZixArchive), I must manually export a PST and send it to Zix Support for upload. I'd like to have users' entire mailboxes automatically uploaded into the archiver without several fairly time-consuming steps.

Incentivized

OpenText archive center is much appreciated with Data retention and encryption. Less appreciated when if you need to make changes to the system every time we need technical support from OpenText.

Incentivized

• Recovery of deleted data.
• Retention of information from archive portal.
• Powerful search features.

Incentivized

• Data archival
• Data encryption
• Cloud availability

Incentivized

• Setup (would be nice to get historical data from before setup)
• Download a copy of a message instead of just delivering from within the individual message
• Integration of archive into other features (e.g., threat protection/tools)--the ability to get to the archiver's copy of the message would be nice

Incentivized

• Product functionality and performance
• Cost managment

Incentivized

Each time I have contacted support, I have had a resolution on the first call.

Incentivized

Incentivized

I am not sure about this decision, it has been taken by our IT department.

Incentivized

• Supports our document retention polices.
• Allows for recovery of data easily.

Incentivized

• Dependability on OpenText in terms of technical support
• Stability and reliability

Incentivized