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Carbonite Information Archiving vs. Cove Data Protection

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Carbonite Information Archiving

    Score7.8 out of 10
    N/ACarbonite Information Archiving (formerly Zix Information Archiving, or sold under the name ZixArchive), stores an unlimited number of files and communications across email, SMS, and emerging platforms like Microsoft Teams and social media. It helps protect organizations against compliance violations and unplanned litigations and is offered as a replacement for organizations moving off of aging, on-premise, email-only hardware.N/A

    Cove Data Protection

    Score9.9 out of 10
    N/ACove Data Protection (formerly N-Able Backup) is designed to cover servers, datacenters, applications, and workstations, and is provided to ensure business continuity and at-a-glance assessment and fast issue resolution via customizable dashboard.N/A
    Pricing
    Carbonite Information ArchivingCove Data Protection
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Carbonite Information ArchivingCove Data Protection
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—Cove offers one flat rate per server or workstation and one flat per-user price for Microsoft 365, with cloud storage included. Each license carries a defined amount of included storage that is pooled across an MSPs customers, so smaller devices that use less can offset larger ones.
    More Pricing Information
    Community Pulse
    Carbonite Information ArchivingCove Data Protection
    Considered Both Products
    Carbonite, an OpenText company
    No answer on this topic
    N-able
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    100%
    Would buy again
    11 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    11 Answers
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    11 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    8 Answers
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    9 Answers
    Features
    Carbonite Information ArchivingCove Data Protection
    Data Center Backup
    Comparison of Data Center Backup features of Carbonite Information Archiving and Cove Data Protection
    Feature
    Carbonite Information Archiving
    -
    Ratings
    Cove Data Protection
    9.5
    19 Ratings
    11% above category average
    Universal recovery00 Ratings8.616 Ratings
    Instant recovery00 Ratings9.515 Ratings
    Recovery verification00 Ratings9.617 Ratings
    Business application protection00 Ratings8.916 Ratings
    Multiple backup destinations00 Ratings8.817 Ratings
    Incremental backup identification00 Ratings9.917 Ratings
    Backup to the cloud00 Ratings10.018 Ratings
    Deduplication and file compression00 Ratings10.018 Ratings
    Snapshots00 Ratings10.012 Ratings
    Flexible deployment00 Ratings9.017 Ratings
    Management dashboard00 Ratings9.619 Ratings
    Platform support00 Ratings8.918 Ratings
    Retention options00 Ratings10.019 Ratings
    Encryption00 Ratings9.918 Ratings
    Best Alternatives
    Carbonite Information ArchivingCove Data Protection
    Small Businesses
    Amazon S3 Glacier
    Score9.1 out of 10
    BDRShield
    Score6.4 out of 10
    Medium-sized Companies
    Google Vault
    Score10 out of 10
    Carbonite Server
    Score1 out of 10
    Enterprises
    Microsoft Exchange Online Archiving
    Score10 out of 10
    Bacula Enterprise
    Score9.1 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Carbonite Information ArchivingCove Data Protection
    Likelihood to Recommend
    7.1
    (3 ratings)
    10.0
    (19 ratings)
    Usability
    -
    (0 ratings)
    9.7
    (7 ratings)
    Support Rating
    8.1
    (3 ratings)
    9.8
    (4 ratings)
    User Testimonials
    Carbonite Information ArchivingCove Data Protection
    Likelihood to Recommend
    Carbonite, an OpenText company
    Well suited in scenarios where you have a large amount of incoming mails, worry of accidental deletion, and require retention of data from sources, especially with Microsoft Teams. You will have to get used to the complex search features to make full use of Zix capabilities though. If you have a basic usage of emails and your email client already provides these features, then Zix wouldn't be of much use for the expense it incurs.
    Incentivized
    Read full review
    N-able
    Solarwinds Backup is ideal for individuals looking to keep a consistent backup of devices in their environment. We used it primarily for networking equipment. It is easy to set up, as it is one of the steps available when adding a new device to solarwinds. It is probably not an ideal product to use for long-term (1 month+) backups.
    Incentivized
    Read full review
    Pros
    Carbonite, an OpenText company
    • Search
    • Storage need reduction
    • Security
    Incentivized
    Read full review
    N-able
    • Backup Reporting: Email alerts, and a great, easy to read Dashboard with detailed error logs and an easy to search Solarwinds FAQ for a lot of them.
    • Restores: So far I have restored files, full VMs, and VMs to other hardware, and so far it has not only been flawless, but so flexible that I can't imagine going back to any other software.
    Incentivized
    Read full review
    Cons
    Carbonite, an OpenText company
    • Search language is complex.
    • Easy to miss items if not proficient in search functionality.
    Incentivized
    Read full review
    N-able
    • Restore complete settings: IP settings, the setting of CPU/Memory for VMs, etc. would decrease management during a restore.
    • Individual file backup: more granular settings for backup.
    • Change of device name after setup: at times, computer names change after restore so it would be great to rename the device name.
    • Option to recovery security key.
    Incentivized
    Read full review
    Usability
    Carbonite, an OpenText company
    No answers on this topic
    N-able
    Cove Data Protection is very usable as it's easy to tell that it is made to not only do backup very well, but it's also easy to deploy. The agent-based deployment allows for flexible deployment options while ensuring a minimal amount of manual work is needed on the dashboard end. Recovery is also very easy, especially as it relates to one-off file recovery
    Read full review
    Support Rating
    Carbonite, an OpenText company
    They do provide support when required, especially with integration problems within your mailboxes and Teams. Take time to respond sometimes, but overall good service.
    Incentivized
    Read full review
    N-able
    We have an Italian support partner, they are been very good b7y the first moment.
    All the partners are followed with a lot of attention, even the little ones.
    there is a site where you can learn everything, the single parts of the product are described perfectly.
    Every it specialist should evaluate it.
    Incentivized
    Read full review
    Alternatives Considered
    Carbonite, an OpenText company
    Zix Information Archiving (ZixArchive) is fairly 1:1 with these solutions except for prior data not uploading. Indexing metadata for searches is on point and the fields function as you'd expect and clearly labeled. The only gotcha I typically hit in searching is I always hit enter after typing the email address in the search field, which presents me with a new line instead of moving to the next field--it's muscle memory and I understand the reasoning--it just doesn't fit my flow, as typically I only search for one email address per field.
    Incentivized
    Read full review
    N-able
    Cove is able to cover all aspects of backup in a single package. From the same dashboard I can check servers, workstations, and even Office 365. Cove is a much better solution in terms of overall management for a company such as ours. It also provides integration options with N-Able's RMM and Take Control solutions. This allows us to offer our customers with a full service suite in a single package.
    Incentivized
    Read full review
    Return on Investment
    Carbonite, an OpenText company
    • Supports our document retention polices.
    • Allows for recovery of data easily.
    Incentivized
    Read full review
    N-able
    • There has been NO negative impact to out ROI, but it definitely helps our bottom line. Affordable pricing and solid support make Solarwinds Backup almost a no brainer. That interprets to a growing ROI.
    • The best thing to happen to our ROI is the growth brought in by very happy clients.
    Incentivized
    Read full review
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