TrustRadius

Carbonite Information Archiving vs. Global Relay Archive

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Carbonite Information Archiving
Score 7.8 out of 10
N/A
Carbonite Information Archiving (formerly Zix Information Archiving, or sold under the name ZixArchive), stores an unlimited number of files and communications across email, SMS, and emerging platforms like Microsoft Teams and social media. It helps protect organizations against compliance violations and unplanned litigations and is offered as a replacement for organizations moving off of aging, on-premise, email-only hardware.N/A
Global Relay Archive
Score 9.0 out of 10
N/A
Global Relay, headquartered in Vancouver, offers Global Relay Archive, a system for managing and archiving unstructured data (e.g. IM, email, etc) in a compliant manner.N/A
Pricing
Carbonite Information ArchivingGlobal Relay Archive
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Carbonite Information ArchivingGlobal Relay Archive
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
Carbonite Information ArchivingGlobal Relay Archive
User Ratings
Carbonite Information ArchivingGlobal Relay Archive
Likelihood to Recommend
7.1
(0 ratings)
9.0
(0 ratings)
Support Rating
8.1
(0 ratings)
-
(0 ratings)
User Testimonials
Carbonite Information ArchivingGlobal Relay Archive
Likelihood to Recommend
Archiving is almost exactly what I'm looking for in a solution, especially now that it's fully rolled out to our users. The one pain point is the initial setup of the archive, which is a little lacking. Some archiving solutions simply need an administrator account to thread all of the old data in the inboxes. For Zix Information Archiving (ZixArchive), I must manually export a PST and send it to Zix Support for upload. I'd like to have users' entire mailboxes automatically uploaded into the archiver without several fairly time-consuming steps.
BM
Brad Makula
IT Specialist
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If you have a finance company and are bound by certain compliance rules then Global Relay is the gold standard. It does cost more than typical Exchange archival solutions so regular non-compliance organizations can look at other options. We have had multiple events that required the use of Global relay some simple some much more complicated. They came through every time.
AS
Al Schleicher
President
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Pros
  • Recovery of deleted data.
  • Retention of information from archive portal.
  • Powerful search features.
Verified User
Anonymous
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  • legal searches
  • archive of all communications coming and going
  • extraction of data and delivery without users ever touching it
AS
Al Schleicher
President
Read full review
Cons
  • Setup (would be nice to get historical data from before setup)
  • Download a copy of a message instead of just delivering from within the individual message
  • Integration of archive into other features (e.g., threat protection/tools)--the ability to get to the archiver's copy of the message would be nice
BM
Brad Makula
IT Specialist
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  • Pricing is a bit high for data extraction
AS
Al Schleicher
President
Read full review
Support Rating
Each time I have contacted support, I have had a resolution on the first call.
JD
Jody Davis
Systems Engineer
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No answers on this topic
Alternatives Considered
Verified User
Anonymous
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Exchange Online Archiving is fine but the gold standard for finance is Global Relay. Most clients will go outside of MS for compliance-related archiving.
AS
Al Schleicher
President
Read full review
Return on Investment
  • Supports our document retention polices.
  • Allows for recovery of data easily.
JD
Jody Davis
Systems Engineer
Read full review
  • The business can responsed appropiately to legal actions as required by law
  • The business can remain functioning
  • The product has worked 100% of the time
AS
Al Schleicher
President
Read full review
ScreenShots