Carbonite Availability vs. Datto ALTO

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Carbonite Availability
Score 10.0 out of 10
N/A
Carbonite acquired Double-Take, a data replication and disaster recovery option, in early 2017. The technology now powers Carbonite Availability, the now Carbonite supported high availability and data replication product.N/A
Datto ALTO
Score 8.6 out of 10
N/A
Datto ALTO is a a BCDR solution built for MSPs to prevent data loss and minimize downtime. Utilizing a cloud-first approach, MSPs can offer their clients hybrid backup and recovery with a cloud-based repository and disaster recovery in the cloud. It is administered from a multi-tenant cloud portal that allows MSPs to view, manage and recover client data from a single interface. ALTO cross-platform support enables MSPs to protect their client’s data anywhere it lives, from physical servers…N/A
Pricing
Carbonite AvailabilityDatto ALTO
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Carbonite AvailabilityDatto ALTO
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Carbonite AvailabilityDatto ALTO
Best Alternatives
Carbonite AvailabilityDatto ALTO
Small Businesses
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Score 7.2 out of 10
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Score 9.9 out of 10
Medium-sized Companies
Cohesity
Cohesity
Score 9.0 out of 10
Cove Data Protection
Cove Data Protection
Score 9.9 out of 10
Enterprises
Cohesity
Cohesity
Score 9.0 out of 10
Keepit
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Score 9.7 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Carbonite AvailabilityDatto ALTO
Likelihood to Recommend
10.0
(0 ratings)
8.9
(0 ratings)
Usability
9.0
(0 ratings)
-
(0 ratings)
Support Rating
7.3
(0 ratings)
-
(0 ratings)
User Testimonials
Carbonite AvailabilityDatto ALTO
Likelihood to Recommend
I believe it would work well with continuous replication in a DR scenario with no time limits and having the ability to fail back is a bonus, but in a one off move the decision to restrict the time it can sync for has proven to be an issue for us.
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Fantastic for a small site with a single server to back up with less than 1TB of data. Great for scenarios where business continuity is OK to run a little slow. Not great for scenarios where Disk Speed on the server is important (i.e. CAD files, databases, etc.). Great for restoring Active Directory.
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Pros
  • Allows for easy review and updating during replication processes. The Portal is user-friendly and very accessible with little user training.
  • Allows us to know when we have errors in replication and actions needed.
  • Their support is very quick and reliable in the event we have questions or issue.
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  • Support.
  • Consistency of Backup.
  • Ability to test backups with scripts.
  • Reporting.
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Cons
  • License management is poor and the online system is very restrictive, We are using a one time "Move" product that has a fixed life ... but sometimes in a small team other high priority tasks come along.
  • We lost all access to all licenses in the portal and all support because we hadn't used them in ninety days. Very poor service. We did get access back eventually but it took a lot of "bargaining".
  • Failover isn't always as smooth as it could be. VMDKs don't release properly and the move fails and has to be done manually. Not hard just frustrating. VMWare to VMWare.
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  • local backup size limitations
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Usability
Cabonite Availability is a very practical and useful tool that can help any business weather any type of IT disaster. The ease and quickness of restoring data helps us provide as seamless an experience as possible. Many times our customers will never know there was an outage. This brings confidence in our brand and improves our organization's standing and reputation.
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No answers on this topic
Support Rating
Once through to support it is very good and they have assisted us through a number of issues. I don't always think that they provide a solution, more a workaround, but in a move situation where each copy is moving once, that isn't an issue. I'd be more concerned if we were using it to manage a DR scenario.
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Alternatives Considered
Zerto is a very nice tool when performing virtual to virtual replication. If you were to add a physical server in the mix, it would not be able to handle that server or the data on it. Veeam is a way is similar to Zerto where it only has the ability to handle virtual to virtual replication. The big difference is that it's not continuous replication. It uses a snapshot technology to grab the changes from the last snapshot and replicate that over.
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Datto cloud backup reporting, user interface, and overall functionality are so much better than Avast Cloud Backup that it can barely be a comparison. We had an issue with Avast Cloud Backup that reporting wasn't working correctly, and while it looked like someone's data was backing up it was actually failing and a customer of ours lost some important data. We have not had this issue with Datto Alto
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Return on Investment
  • It has helped us to service our customers
  • It has helped us provide tools for re-sellers
  • It has allowed our customers to keep their critical apps running in the event of a disaster
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  • We are able to offer our customers a relatively inexpensive offsite data storage option that can also act as a stop-gap if they were to have major hardware failures
  • we have not had any negative impacts from Datto
  • The ease of installation/setup of Datto Alto has enabled us to mail out the device to a customer and have them plug it into their network to save us time delivering and setting up if the customer was a long distance from us.
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ScreenShots