Carbon Black Endpoint vs. Sophos Intercept X

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Carbon Black Endpoint
Score 9.1 out of 10
N/A
Carbon Black Endpoint is an endpoint security and "next-gen antivirus (NGAV)" that uses machine learning and behavioral models to analyze endpoint data and uncover malicious activity to stop all types of attacks before they reach critical systems.N/A
Sophos Intercept X
Score 8.9 out of 10
N/A
Sophos Endpoint Protection (Sophos EPP) with Intercept X is an endpoint security product providing an antivirus / antimalware solution that when upgraded with Intercept X or Intercept X Advanced provides advanced threat detection and EDR capabilities.
$28
per year per user
Pricing
Carbon Black EndpointSophos Intercept X
Editions & Modules
No answers on this topic
Intercept X Advanced
$28
per year per user
Intercept X Advanced with XDR
$48
per year per user
Sophos Managed Threat Response
$79
per year per user
Offerings
Pricing Offerings
Carbon Black EndpointSophos Intercept X
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsPricing is for a 3-year commitment. Government and Education pricing available.
More Pricing Information
Community Pulse
Carbon Black EndpointSophos Intercept X
Features
Carbon Black EndpointSophos Intercept X
Endpoint Security
Comparison of Endpoint Security features of Product A and Product B
Carbon Black Endpoint
9.1
Ratings
6% above category average
Sophos Intercept X
8.9
Ratings
4% above category average
Anti-Exploit Technology10.00 Ratings7.10 Ratings
Endpoint Detection and Response (EDR)10.00 Ratings9.00 Ratings
Centralized Management8.00 Ratings10.00 Ratings
Hybrid Deployment Support8.00 Ratings8.00 Ratings
Infection Remediation10.00 Ratings10.00 Ratings
Vulnerability Management9.00 Ratings8.40 Ratings
Malware Detection9.00 Ratings10.00 Ratings
User Ratings
Carbon Black EndpointSophos Intercept X
Likelihood to Recommend
9.0
(0 ratings)
9.0
(0 ratings)
Likelihood to Renew
-
(0 ratings)
10.0
(0 ratings)
Usability
10.0
(0 ratings)
9.0
(0 ratings)
Support Rating
8.8
(0 ratings)
8.1
(0 ratings)
Implementation Rating
-
(0 ratings)
9.0
(0 ratings)
User Testimonials
Carbon Black EndpointSophos Intercept X
Likelihood to Recommend
Cb Defense works great to protect systems from known and unknown malware. It is simple to deploy and manage. You might run into some issues if you run a lot of unsigned applications or scripts in your IT environment. If that is the case, you can whitelist certain paths for your scripts to run. You can whitelist the individual applications and certs if you have them.
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Sophos Intercept-X is well suited for any environment big or small. There is even a home version that is free that I highly recommend for anyone at home. If you are looking for endpoint protection that is centrally managed, catches everything, and has many features this is the product for you.
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Pros
  • It uses a thin, low-performance consuming, client.
  • It constantly monitors endpoint activity and processes, efficiently, and effectively blocking harmful apps.
  • It not only identifies and blocks apps known to be harmful, but prevents unknown, suspicious processes/apps from executing unless allowed in a defined policy.
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  • Sophos is a little too good at DLP. But it is indeed very good at not allowing our data to leave our endpoints without strict adherence to policy.
  • Sophos is very good at protecting endpoints against viruses and other malware.
  • Sopho is really good at informing us of what is happening on our endpoints. OOTB reporting is way better than expected.
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Cons
  • We have only needed support on a couple occasions (which is a positive), but they weren't able to really resolve either issue.
  • This brings me to my second con, which is that we have only used three sensor packages (the installed client) and have had issues crop up with two out of three.
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  • The migration from on-prem sophos to cloud sophos, could have been a little more seamless
  • Would love to get more insight on what was blocked or flagged and what it was trying to do
  • Better and more granular feature management from group policies
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Likelihood to Renew
No answers on this topic
We have gotten a great product for the price. Easy to maintain and set up on new devices. Support is great and easy to work with and understand.
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Usability
Simple Sensor Installation computing devices for end users. Can be done silently and sensor is non-invasive on user day to day activities.
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The usability has never been a problem. Sophos Intercept X is a program you can install and let protect your company without much intervention. Apart from a few policies, Sophos will keep you protected better than most any product on the market. Sophos Intercept X works quite well when you are looking to "tighten your grip" on user's access to websites, programs, and add-ons.
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Support Rating
Overall the support that we have received from Carbon Black has been a very positive experience. This was especially true when we were in the evaluation (POC) period and needed them to meet with us on a frequent basis. Additionally when we have had technical questions regarding deployment via SCCM, we were able to find the answers we needed by contacting their Support team.
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Most of the support reps are fantastic. There have been a few though that have had to be escalated via Account Manager when they haven't followed up but this is a rare instance, and often followed up by the Support Manager for APAC.
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Implementation Rating
No answers on this topic
Best thing was the help pushing out via group policy and was able to get instructions for that on sophos site
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Alternatives Considered
We evaluated 3 other competitors and determined that Cb Defense was the best "bang for the buck" when it comes to Next-Generation Anti Virus. Their support (and sales) teams have been very helpful and offered a tremendous level of transparency. Our sales representative went above and beyond to work with us on making sure that the pricing fit in our budget. One of the other competitors that we reached out to never even contacted us back so they were immediately eliminated as a possible AV solution.
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I don't feel it's fair to compare Sophos Intercept X with the versions of Symantec and AVG that I have used in the past - as that was such a long time ago. I'm sure those other companies have released far more features than I used all those years ago
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Return on Investment
  • It actually stooped a memory scraper from stealing credit card data from our POS system. The casino was bought from awhile back, so coming into this place 4 years ago, we had a flat network. Not good with POS System. Well, a memory scraper was released (employee downloaded a game) and Cb Defense just killed it... This was before a live response, so we pulled the system from the network.
  • I can't really say anything negative, at least from an ROI point of view.
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  • Before we had Intercept X, we had several infections of ransomware. Since that time it has stopped at least 10 attempts, saving us thousands of man-hours and hundreds of thousands of dollars.
  • By decreasing the time needed for malware remediation, it has saved us the cost of .25 FTE in the IT department.
  • Initial setup was cumbersome and cost us .1 FTE in additional costs the first year.
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ScreenShots

Carbon Black Endpoint Screenshots

Screenshot of Cb Defense Dashboard
See every attack and potential threat at a glance in this interactive viewScreenshot of Cb Defense Alert Triage
Get answers to how and why each attack occurredScreenshot of Cb Defense Response
Strengthen your defenses with every attack

Sophos Intercept X Screenshots

Screenshot of Screenshot of Screenshot of