TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Carbon Black Endpoint

    Score9.2 out of 10
    N/ACarbon Black Endpoint is an endpoint security and "next-gen antivirus (NGAV)" that uses machine learning and behavioral models to analyze endpoint data and uncover malicious activity to stop all types of attacks before they reach critical systems.N/A

    Cisco Secure Endpoint

    Score9.3 out of 10
    N/ACisco Secure Endpoint is a comprehensive, cloud-managed endpoint security solution designed to protect devices from advanced malware and cyber threats throughout the entire attack lifecycle—before, during, and after an attack. It offers powerful prevention capabilities to identify and stop threats before they compromise your systems, using multifaceted techniques including risk-based vulnerability management and posture assessments. The solution provides deep visibility and advanced detection…N/A
    Pricing
    Carbon Black EndpointCisco Secure Endpoint
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Carbon Black EndpointCisco Secure Endpoint
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Carbon Black EndpointCisco Secure Endpoint
    Considered Both Products
    Broadcom
    No answer on this topic
    Cisco
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    90%
    Would buy again
    19 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    20 Answers
    Happy with the feature set
    No answers on this topic
    95%
    Happy with the feature set
    20 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    16 Answers
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    17 Answers
    Features
    Carbon Black EndpointCisco Secure Endpoint
    Endpoint Security
    Comparison of Endpoint Security features of Carbon Black Endpoint and Cisco Secure Endpoint
    Feature
    Carbon Black Endpoint
    9.1
    4 Ratings
    6% above category average
    Cisco Secure Endpoint
    7.3
    28 Ratings
    16% below category average
    Anti-Exploit Technology10.04 Ratings6.927 Ratings
    Endpoint Detection and Response (EDR)10.04 Ratings8.528 Ratings
    Centralized Management8.04 Ratings5.028 Ratings
    Hybrid Deployment Support8.02 Ratings8.55 Ratings
    Infection Remediation10.04 Ratings7.328 Ratings
    Vulnerability Management9.03 Ratings6.727 Ratings
    Malware Detection9.04 Ratings8.528 Ratings
    Best Alternatives
    Carbon Black EndpointCisco Secure Endpoint
    Small Businesses
    Acronis Cyber Protect Cloud
    Score9.1 out of 10
    Acronis Cyber Protect Cloud
    Score9.1 out of 10
    Medium-sized Companies
    Watchguard Endpoint Security
    Score8.8 out of 10
    Watchguard Endpoint Security
    Score8.8 out of 10
    Enterprises
    ESET PROTECT
    Score9.1 out of 10
    ESET PROTECT
    Score9.1 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Carbon Black EndpointCisco Secure Endpoint
    Likelihood to Recommend
    9.0
    (8 ratings)
    8.5
    (31 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    4.5
    (1 ratings)
    Usability
    10.0
    (2 ratings)
    7.3
    (26 ratings)
    Availability
    -
    (0 ratings)
    7.3
    (1 ratings)
    Support Rating
    8.8
    (3 ratings)
    7.6
    (28 ratings)
    Implementation Rating
    -
    (0 ratings)
    4.5
    (1 ratings)
    User Testimonials
    Carbon Black EndpointCisco Secure Endpoint
    Likelihood to Recommend
    Broadcom
    Cb Defense has been working very well in our organization. It is giving us much better insight into the applications that people are running on their systems (without authorization). This software is also great because it provides visibility into systems that are remote (off the network but still have Internet access). The out of band feature is great to help ensure that the systems are protected even when a user is traveling.
    Incentivized
    Read full review
    Cisco
    Cisco Secure Endpoint is well suited for keeping track of the many different and points that we have in our organization. All of these devices can easily be monitored with Cisco Secure Endpoint. It can monitor our servers and our desktops and laptops in our environment. It isn’t as appropriate for our student devices. However, those aren’t as critical since they are just Chromebooks.
    Incentivized
    Read full review
    Pros
    Broadcom
    • History of Process Execution, really anything that happens in the system is easily seen within the Dashboard. I can determine if a bad actor has infected the system, be it malware, backdoor, rootkit, Trojan, then from that point, I can put the system into Quarantine.
    • Being able to quarantine the system from the Dashboard. With these type of tools, pulling the power and running a hard drive image is not needed. Put the system in quarantine, start the analysis. A year ago, the network engineer might move the system into a VLAN that has no access to anything, except the system performing the remote analysis... Now I do not have to rely on anyone to move a system, power it down, pull the drive, or image the drive. I can just start the analysis right from my workstation.
    • The Live Response, again goes hand in hand with the quarantine feature.
    • By now, I am sure you see a process. Its simple, and easy and all done from a cloud-based console, called the dashboard. .. deploy the agent, create the policy, and active live response, set up email alerts, and monitor your endpoints... you are now ready to perform a triage in the event of an infection. We have step 1, step 2, step 3... but, just remember, things do happen, nothing is perfect, but this product has its advantages.
    Incentivized
    Read full review
    Cisco
    • Once we, I guess one turned out that path because we have a small IT team, one of the big factors that came into play is how easy it was to deploy and the kind of security it provides for your endpoint devices. For us, it's got all those AI capabilities that really help. So traditionally when there was an incident on Alert on an antivirus program, you'd have a couple of guys run across the office to try to pull a plug. One of the awesome features with Secure Endpoint is its isolation mode that clamps down endpoint devices and then just isolate it. It's connected to, I think Cisco's tell us the threat intel environment. So they've got up-to-date metrics and fixes on threats out in the wild. And once they detect that, they apply it across your whole brand. So yeah, really effective for us.
    • One of the things that really stands out is the retrospective detections. So say something's detected two weeks later of a product that you had on your system. Initially it scanned it past, but then they discover vulnerability. The product has the ability to come back and retrospectively apply restrictions on specific applications you have on your environment. So I think that's one key winner.
    Incentivized
    Read full review
    Cons
    Broadcom
    • Policy management can be cumbersome. It is simple to set up a single policy but you have no way to apply the rules to multiple groups. If you need to set up the same rule to multiple policies, you need to type it over again.
    • Agent updates can be very slow to deploy. We use a mix of rolling out updates via the web console and our management appliance. It can take several weeks to update all agents.
    • We can be confused on why a rule will apply to a file. Sometimes something is blocked but we don't understand why.
    Incentivized
    Read full review
    Cisco
    • The interface has many views that all look the same, except that functionalities are different. This makes it incredibly difficult to find the action you want to take.
    • Built-in exclusion sets are missing a number of notable Anti-Malware products and must be manually implemented.
    • High learning curve due to complexity of the solution and the range of features it contains. Provided documentation is hidden in a small icon at the top of the page which is often off-screen when needed.
    • Color choices lead to panic situations during deployment. 1 questionable file could lead to the main display showing a large, bright red alert which makes customers think their whole environment is compromised.
    Incentivized
    Read full review
    Likelihood to Renew
    Broadcom
    No answers on this topic
    Cisco
    the renewal must be studied with different factors
    Incentivized
    Read full review
    Usability
    Broadcom
    The console of the product is very easy to use. It provides great detailed information about all aspects of things occurring on the endpoint. It was easy to deploy and set up. The centralized cloud-based interface has made it easy to add two domains and manage them under a single pane with multiple admins. The only reason I wouldn't give it a higher score is a little bit of lag between updated info from the clients and also the lack of accountability in the deployment process. You set the deployment up for multiple machines and can't easily see if it was successful and/or it takes a while to see if it succeeded or failed.
    Incentivized
    Read full review
    Cisco
    AMP is very difficult to use compared to other products we've seen. It's hard to understand why there are so many different logins for the various products that supposedly integrate with AMP. We had weekly phone calls for months to implement the product yet none of the IT department really enjoys using this product or feels comfortable with the accuracy of detections. The number of false positives is high.
    Incentivized
    Read full review
    Reliability and Availability
    Broadcom
    No answers on this topic
    Cisco
    no complain and no issue with availability
    Incentivized
    Read full review
    Support Rating
    Broadcom
    First, I need to disclose that our support is provided by SecureWorks. We purchased CB Defense from them, and they provide 24x7 monitoring and notification services for the solution and its deployment on our endpoints. To date, we are very pleased with this arrangement
    Incentivized
    Read full review
    Cisco
    In terms of technical support for Cisco Secure Endpoint, the support has been pretty good. All the cases I submitted were solved in a reasonable time frame, and it was a good experience. However, I find that not as many vendors have the expertise I would expect.
    Incentivized
    Read full review
    Implementation Rating
    Broadcom
    No answers on this topic
    Cisco
    no participation in implementation
    Incentivized
    Read full review
    Alternatives Considered
    Broadcom
    Cb is cloud-based and has a more advanced policy management. It also has better forensics information. Cost was similar, but Cb added cost savings in terms of IT management resources. We also have the ability to talk directly with engineers and have input on feature updates.
    Incentivized
    Read full review
    Cisco
    Cisco Secure Endpoint is an advanced EDR solution that is highly effective and scalable. Our experience previously with MalwareBytes and Microsoft Defender was not horrible, but these products were not as effective and did not integrate well with our other security products to allow us to monitor and react quickly to address threats that were within our network. Key to any security effort is mitigation and the ability to quickly identify and respond so any damage can be avoided or limited.
    Incentivized
    Read full review
    Return on Investment
    Broadcom
    • Cb Defense has had a positive impact on the business objectives since we've been able to check off "advanced threat prevention".
    Incentivized
    Read full review
    Cisco
    • It ensures minimal spread of cyber threats in case of infiltration thanks to containment response capabilities.
    • By keeping our endpoints threat-proof, our systems and devices run efficiently hence better productivity.
    • It frees IT staff thanks to its automation and ability to keep threats away with minimal intervention.
    Incentivized
    Read full review
    ScreenShots

    Carbon Black Endpoint Screenshots

    Screenshot of Cb Defense Dashboard
See every attack and potential threat at a glance in this interactive viewScreenshot of Cb Defense Alert Triage
Get answers to how and why each attack occurredScreenshot of Cb Defense Response
Strengthen your defenses with every attack