Capsule CRM vs. noCRM.io

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Capsule CRM
Score 8.3 out of 10
N/A
Capsule is a CRM solution for businesses of up to 1,000 employees. The vendor boasts over 10,000 businesses globally as customers, who choose it as the platform to deliver success across their sales and customer facing teams. Capsule is presented as easy to use and quick to adopt. It also integrates with a growing range of popular apps, including Google G Suite, QuickBooks, MailChimp and Zapier. A free trial is available, and paid plans are available from $18 per user, per month.
$18
per month per user
noCRM.io
Score 9.9 out of 10
N/A
noCRM.io is lead management software that is designed to help salespeople track and close deals efficiently. This software helps salespeople capture information from several sources including spreadsheets, a contact form, or a business card. The vendor says their sales software simplifies the process so salespeople can start working on their leads immediately. According to the vendor, noCRM.io is the perfect match for small businesses ranging from 1 to 500 employees that…
$12
per user
Pricing
Capsule CRMnoCRM.io
Editions & Modules
Professional
$18
per month per user
Teams
$36
per month per user
Enterprise
$54
per month per user
Starter
$12.00
per user
Expert
$18.00
per user
Offerings
Pricing Offerings
Capsule CRMnoCRM.io
Free Trial
YesYes
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Capsule CRMnoCRM.io
Features
Capsule CRMnoCRM.io
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
Capsule CRM
7.1
Ratings
8% below category average
noCRM.io
-
Ratings
Customer data management / contact management8.00 Ratings00 Ratings
Workflow management7.00 Ratings00 Ratings
Territory management6.00 Ratings00 Ratings
Opportunity management8.00 Ratings00 Ratings
Integration with email client (e.g., Outlook or Gmail)8.00 Ratings00 Ratings
Contract management8.00 Ratings00 Ratings
Quote & order management6.00 Ratings00 Ratings
Interaction tracking7.00 Ratings00 Ratings
Channel / partner relationship management6.00 Ratings00 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
Capsule CRM
8.4
Ratings
11% above category average
noCRM.io
-
Ratings
Case management8.60 Ratings00 Ratings
Call center management8.10 Ratings00 Ratings
Help desk management8.50 Ratings00 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
Capsule CRM
8.5
Ratings
11% above category average
noCRM.io
-
Ratings
Lead management8.00 Ratings00 Ratings
Email marketing9.00 Ratings00 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
Capsule CRM
7.7
Ratings
1% above category average
noCRM.io
-
Ratings
Task management9.00 Ratings00 Ratings
Billing and invoicing management7.00 Ratings00 Ratings
Reporting7.00 Ratings00 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
Capsule CRM
7.0
Ratings
8% below category average
noCRM.io
-
Ratings
Forecasting7.00 Ratings00 Ratings
Pipeline visualization8.00 Ratings00 Ratings
Customizable reports6.00 Ratings00 Ratings
Customization
Comparison of Customization features of Product A and Product B
Capsule CRM
7.4
Ratings
1% below category average
noCRM.io
-
Ratings
Custom fields7.00 Ratings00 Ratings
Custom objects6.00 Ratings00 Ratings
Scripting environment8.60 Ratings00 Ratings
API for custom integration8.00 Ratings00 Ratings
Security
Comparison of Security features of Product A and Product B
Capsule CRM
9.0
Ratings
8% above category average
noCRM.io
-
Ratings
Single sign-on capability9.00 Ratings00 Ratings
Role-based user permissions9.00 Ratings00 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
Capsule CRM
7.0
Ratings
5% below category average
noCRM.io
-
Ratings
Social data7.00 Ratings00 Ratings
Social engagement7.00 Ratings00 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
Capsule CRM
7.5
Ratings
2% above category average
noCRM.io
-
Ratings
Marketing automation8.00 Ratings00 Ratings
Compensation management7.00 Ratings00 Ratings
Platform
Comparison of Platform features of Product A and Product B
Capsule CRM
8.0
Ratings
9% above category average
noCRM.io
-
Ratings
Mobile access8.00 Ratings00 Ratings
Best Alternatives
Capsule CRMnoCRM.io
Small Businesses
Salesmate
Salesmate
Score 10.0 out of 10
Salesmate
Salesmate
Score 10.0 out of 10
Medium-sized Companies
Creatio
Creatio
Score 9.7 out of 10
Clari
Clari
Score 9.8 out of 10
Enterprises
Creatio
Creatio
Score 9.7 out of 10
Clari
Clari
Score 9.8 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Capsule CRMnoCRM.io
Likelihood to Recommend
8.0
(0 ratings)
8.0
(0 ratings)
Usability
8.6
(0 ratings)
-
(0 ratings)
Support Rating
8.6
(0 ratings)
-
(0 ratings)
User Testimonials
Capsule CRMnoCRM.io
Likelihood to Recommend
Using Capsule CRM, businesses can have a perfect CRM solution without the risk of being forced to pay on a monthly subscription basis. Compared to other customer relationship management apps, it has a wide range of unique features. Functional and cost-effective are the main advantages. Because we're a small company, its simplicity appeals to us greatly. For a limited time, start-ups can store up to 250 contacts in the free version. Capsule CRM is well-suited to Gmail and offers many other integration possibilities. Even though it lacks some more powerful CRM features, the Capsule platform makes up for this with a widespread list of integrations.
Read full review
noCRM.io is best suited for scenarios where your organization has multiple sales representatives with a large pool of accounts managed by each one of the sales representatives individually. noCRM.io is however not well suited in case you are looking for an automated tool that can nurture all your pipeline without any manual effort.
Read full review
Pros
  • Capsule is very easy to use. You can just jump in and learn as you go. There are advantages to really learning the ins and outs, but for those who aren't sold on a CRM to begin with it's good for just getting them started. It is what you make of it--you can use the most basic features or really dive in to the many functionalities.
  • The UI is clean and intuitive. We don't get easily overwhelmed while using it.
  • Capsule has a very robust contact management system. It allows for the generation of very specific lists within existing contacts, which is good if the user has to keep track of thousands of individuals and companies. There is a tagging feature that is great for further organizing contacts.
  • I like that there is a simple workflow option. I encourage the sales guys to make use of this "Tracks" feature, and they often do (but if they don't, it's not the end of the world, which is nice). It provides custom sets of tasks that are created as soon as you start an opportunity or a case.
  • Capsule has a LOT of integrations, which is great if you're looking to expand what you do with your CRM. We got Capsule just to keep track of the sales pipeline, but now that everyone's on board with the concept of a CRM (they weren't sold at first!) we can look into implementing more robust programs that can "talk to" Capsule.
Read full review
  • Pipeline Management
  • Deal Management
  • Deal Tracking
  • Deal History
Read full review
Cons
  • Its integration with Mail chimp is not smooth. Also, it does not allow to list contacts alphabetically which is a great downside of this tool. It does not contain some essential marketing features.
  • It needs to improve the user interface and make it more productive especially on the calendar view.
  • The contact sorting is quite disappointing. It would be nice if it allows users to set screen filters.
Read full review
  • Customer Service
  • Limited Integrations
  • Customization
Read full review
Usability
  • Ease of use for small business owners who have very less time to learn how to use a CRM.
  • Mobile application is nice and clean with key features being highlighted. Helps to update them on the go.
  • Free plan has good features which helps with client buyin after setting it up and the client trying the setup out before making a purchase.
Read full review
No answers on this topic
Support Rating
Capsule CRM effectively specifies the causes of any project's disadvantage and problem-solving. This application is effortless because of its genuine approach to business empowerment. Everything is easily accessible with a single click. Our clients will appreciate our technical and user-friendly promotions. Furthermore, it is well worth our company's time to run.
Read full review
No answers on this topic
Alternatives Considered
  • Easy to signup and ease of use for small business use cases.
  • Non-aggresive (a good thing) sales team helps clients try it out at their own pace.
  • Only the key important featuers are visible on the screen which matter. Helps with lesser confusion with carry out simple tasks.
  • Free plan is one of the best on offer to try it out.
Read full review
noCRM.io stacks up against Pipedrive because you cannot customize the platform as much as you could with an enterprise level platform and noCRM.io is cheaper than Pipedrive, which is usually a key reason for leaning towards a product. Also the customer support is better for noCRM.io when compared to Pipedrive.
Read full review
Return on Investment
  • Capsule CRM software not only interprets with resource planning but maintains the customer relationship at its peak.
  • This software is altogether a big package to promote and control the business movements on a high scale
  • This application tends to work with all versions but, there is no plan to cop up with the R13 version so, the latest version should have all effects to compensate for the business dealings.
Read full review
  • Time Saving
  • Cost Saving
  • History Tracking
Read full review
ScreenShots

Capsule CRM Screenshots

Screenshot of Screenshot of Screenshot of Screenshot of

noCRM.io Screenshots

Screenshot of Advanced Prospecting List.Screenshot of Compact ViewScreenshot of Extended ViewScreenshot of PipelineScreenshot of DashboardScreenshot of Mobile App