Capsule is a CRM solution for businesses of up to 1,000 employees. The vendor boasts over 10,000 businesses globally as customers, who choose it as the platform to deliver success across their sales and customer facing teams. Capsule is presented as easy to use and quick to adopt. It also integrates with a growing range of popular apps, including Google G Suite, QuickBooks, MailChimp and Zapier. A free trial is available, and paid plans are available from $18 per user, per month.
$18
per month per user
Linked Helper
Score 8.8 out of 10
N/A
The vast majority of profiles presented on LinkedIn belong to people in business, coming from various business environments. This creates an opportunity to find targeted B2B clients for almost any business. Linked Helper provides funnel automation, software automates the way to find clients and turn them into loyal customers.
$15
per month
Pricing
Capsule CRM
Linked Helper
Editions & Modules
Professional
$18
per month per user
Teams
$36
per month per user
Enterprise
$54
per month per user
Standard
$15
per month
Pro
$45
per month
Offerings
Pricing Offerings
Capsule CRM
Linked Helper
Free Trial
Yes
Yes
Free/Freemium Version
Yes
No
Premium Consulting/Integration Services
No
No
Entry-level Setup Fee
No setup fee
No setup fee
Additional Details
—
Discounts available for extended contracts (3 months, 6 months, 12 months).
More Pricing Information
Community Pulse
Capsule CRM
Linked Helper
Features
Capsule CRM
Linked Helper
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
Capsule CRM
7.1
Ratings
8% below category average
Linked Helper
-
Ratings
Customer data management / contact management
8.00 Ratings
00 Ratings
Workflow management
7.00 Ratings
00 Ratings
Territory management
6.00 Ratings
00 Ratings
Opportunity management
8.00 Ratings
00 Ratings
Integration with email client (e.g., Outlook or Gmail)
8.00 Ratings
00 Ratings
Contract management
8.00 Ratings
00 Ratings
Quote & order management
6.00 Ratings
00 Ratings
Interaction tracking
7.00 Ratings
00 Ratings
Channel / partner relationship management
6.00 Ratings
00 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
Capsule CRM
8.4
Ratings
11% above category average
Linked Helper
-
Ratings
Case management
8.60 Ratings
00 Ratings
Call center management
8.10 Ratings
00 Ratings
Help desk management
8.50 Ratings
00 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
Capsule CRM
8.5
Ratings
11% above category average
Linked Helper
-
Ratings
Lead management
8.00 Ratings
00 Ratings
Email marketing
9.00 Ratings
00 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
Capsule CRM
7.7
Ratings
1% above category average
Linked Helper
9.9
Ratings
11% above category average
Task management
9.00 Ratings
9.70 Ratings
Billing and invoicing management
7.00 Ratings
10.00 Ratings
Reporting
7.00 Ratings
10.00 Ratings
Automated CRM activity logging
00 Ratings
10.00 Ratings
Sales pipeline management
00 Ratings
10.00 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
Capsule CRM
7.0
Ratings
8% below category average
Linked Helper
-
Ratings
Forecasting
7.00 Ratings
00 Ratings
Pipeline visualization
8.00 Ratings
00 Ratings
Customizable reports
6.00 Ratings
00 Ratings
Customization
Comparison of Customization features of Product A and Product B
Capsule CRM
7.4
Ratings
1% below category average
Linked Helper
-
Ratings
Custom fields
7.00 Ratings
00 Ratings
Custom objects
6.00 Ratings
00 Ratings
Scripting environment
8.60 Ratings
00 Ratings
API for custom integration
8.00 Ratings
00 Ratings
Security
Comparison of Security features of Product A and Product B
Capsule CRM
9.0
Ratings
8% above category average
Linked Helper
-
Ratings
Single sign-on capability
9.00 Ratings
00 Ratings
Role-based user permissions
9.00 Ratings
00 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
Capsule CRM
7.0
Ratings
5% below category average
Linked Helper
-
Ratings
Social data
7.00 Ratings
00 Ratings
Social engagement
7.00 Ratings
00 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
Capsule CRM
7.5
Ratings
2% above category average
Linked Helper
-
Ratings
Marketing automation
8.00 Ratings
00 Ratings
Compensation management
7.00 Ratings
00 Ratings
Platform
Comparison of Platform features of Product A and Product B
Capsule CRM
8.0
Ratings
9% above category average
Linked Helper
-
Ratings
Mobile access
8.00 Ratings
00 Ratings
Email & Online Marketing
Comparison of Email & Online Marketing features of Product A and Product B
Capsule CRM
-
Ratings
Linked Helper
9.9
Ratings
18% above category average
WYSIWYG email editor
00 Ratings
10.00 Ratings
Dynamic content
00 Ratings
10.00 Ratings
Landing pages
00 Ratings
10.00 Ratings
A/B testing
00 Ratings
9.70 Ratings
Mobile optimization
00 Ratings
10.00 Ratings
Email deliverability reporting
00 Ratings
9.60 Ratings
List management
00 Ratings
9.70 Ratings
Triggered drip sequences
00 Ratings
10.00 Ratings
Lead Management
Comparison of Lead Management features of Product A and Product B
Capsule CRM
-
Ratings
Linked Helper
9.7
Ratings
17% above category average
Lead nurturing automation
00 Ratings
9.70 Ratings
Lead scoring and grading
00 Ratings
9.70 Ratings
Data quality management
00 Ratings
9.70 Ratings
Automated sales alerts and tasks
00 Ratings
9.70 Ratings
Automated follow-ups
00 Ratings
9.70 Ratings
Lead segmentation and distribution
00 Ratings
9.70 Ratings
Campaign Management
Comparison of Campaign Management features of Product A and Product B
Capsule CRM
-
Ratings
Linked Helper
9.7
Ratings
32% above category average
Calendaring
00 Ratings
9.70 Ratings
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
Capsule CRM
-
Ratings
Linked Helper
9.8
Ratings
35% above category average
Dashboards
00 Ratings
9.70 Ratings
Standard reports
00 Ratings
9.70 Ratings
Custom reports
00 Ratings
10.00 Ratings
Platform & Infrastructure
Comparison of Platform & Infrastructure features of Product A and Product B
Using Capsule CRM, businesses can have a perfect CRM solution without the risk of being forced to pay on a monthly subscription basis. Compared to other customer relationship management apps, it has a wide range of unique features. Functional and cost-effective are the main advantages. Because we're a small company, its simplicity appeals to us greatly. For a limited time, start-ups can store up to 250 contacts in the free version. Capsule CRM is well-suited to Gmail and offers many other integration possibilities. Even though it lacks some more powerful CRM features, the Capsule platform makes up for this with a widespread list of integrations.
At the end of the day, Linked Helper isn't just a tool for us – it's an essential part of our team. It helps us navigate the complexities of LinkedIn with a human touch, forging connections that lead to meaningful partnerships and business growth. It's like another member of our growth team:)
Capsule is very easy to use. You can just jump in and learn as you go. There are advantages to really learning the ins and outs, but for those who aren't sold on a CRM to begin with it's good for just getting them started. It is what you make of it--you can use the most basic features or really dive in to the many functionalities.
The UI is clean and intuitive. We don't get easily overwhelmed while using it.
Capsule has a very robust contact management system. It allows for the generation of very specific lists within existing contacts, which is good if the user has to keep track of thousands of individuals and companies. There is a tagging feature that is great for further organizing contacts.
I like that there is a simple workflow option. I encourage the sales guys to make use of this "Tracks" feature, and they often do (but if they don't, it's not the end of the world, which is nice). It provides custom sets of tasks that are created as soon as you start an opportunity or a case.
Capsule has a LOT of integrations, which is great if you're looking to expand what you do with your CRM. We got Capsule just to keep track of the sales pipeline, but now that everyone's on board with the concept of a CRM (they weren't sold at first!) we can look into implementing more robust programs that can "talk to" Capsule.
Its integration with Mail chimp is not smooth. Also, it does not allow to list contacts alphabetically which is a great downside of this tool. It does not contain some essential marketing features.
It needs to improve the user interface and make it more productive especially on the calendar view.
The contact sorting is quite disappointing. It would be nice if it allows users to set screen filters.
Capsule CRM effectively specifies the causes of any project's disadvantage and problem-solving. This application is effortless because of its genuine approach to business empowerment. Everything is easily accessible with a single click. Our clients will appreciate our technical and user-friendly promotions. Furthermore, it is well worth our company's time to run.
Capsule CRM software not only interprets with resource planning but maintains the customer relationship at its peak.
This software is altogether a big package to promote and control the business movements on a high scale
This application tends to work with all versions but, there is no plan to cop up with the R13 version so, the latest version should have all effects to compensate for the business dealings.
Thanks to LinkedIn Helper, no lead is forgotten or ignored. The ability to automate engagement results in improved lead generation outcomes and a better chance of receiving positive responses or building relationships for future opportunities. Owing to this platform, the quality of work involving leads is significantly enhanced. It saves a considerable amount of time and money.