Canvas vs. Jenzabar SONIS

If you have a school you can let teachers easily create new deadlines which [automatically] get shown in the calendar. Teachers can also [temporarily] hide deadlines [until] they've given the explanation about the tasks. [Besides] that the teacher can also choose what should be uploaded, should it be a link, file, pdf, link,...

My main reason for not giving SONIS a 10 is the customer service. Over the years as the company has gotten larger the customer service has gotten slower. Depending on the issue I have had to wait for some unreasonable amounts of time for resolution. Uptime is fantastic, so please expect your servers to be well taken care of and things to run smoothly (if you go with Jenzabar for hosting). But sometimes things go wrong and a report will not function as you expect it to, and sometimes those fixes take a while to happen. For the most part, when things are working, they work very very well and we are happy little staffers.

Incentivized

• Learning management - Even as the educational landscape rapidly shifts due to current events, Canvas is a great LMS for providing a consistent learning environment for students.
• Mobile accessibility - Students can access their courses on Canvas from a variety of devices, including their smartphones.
• Rich content - Instructors have the ability to create dynamic and engaging content for their courses.

Incentivized

• Jenzabar SONIS provides tools for working with individuals from their first request for information through submitting an application, being accepted for admission, enrolling in courses, taking and completing courses, and graduating from the school. The available tools not only provide a way to manage the data, but also for ongoing communication between the school and the prospect/student/graduate.
• Jenzabar SONIS allows a school the flexibility of enrolling students in individual courses, like you might have in adult education departments, or in programs and courses like you would find for students working on a degree. This flexibility made Jenzabar SONIS a valuable tool for us because we had not only certificate-seeking students but also a large Community Education Department and could use the same software for both.
• Jenzabar SONIS has the tools to record attendance and grades directly into a gradebook or to import final grades. This allowed us to continue to use our LMS for those teachers who wanted the resources available in that system while letting teachers who just needed a place to store grades to enter them directly into SONIS.
• The ability to attach pdfs to courses and individual records allowed us to scan many of our cumulative files from our archive and attach them to the alumni records in Jenzabar SONIS. This gave us more accessible, secure storage for our historical records and made it much easier to produce transcripts for alumni.

Incentivized

• Their integration with Big Blue Button was a bust for distance learning. Would be great to see them collaborate with Zoom or Google Meets.
• Their "feature request" process is slow and cumbersome at times because it relies on user "up votes" to get ideas addressed by the developers.
• They seem to have a lot of turn-over with their staff. We get a new Customer Success Manager far more frequently than with other vendors.

Incentivized

• I wish they would hire more Customer Support.

Incentivized

Several factors contribute to my "10" rating. First, our university just made an enormous switch to Canvas, after we were with Blackboard for almost a decade. So garnering buy-in was critical, and not something we took lightly. After nearly 18 months (start to finish) of training faculty, educating stakeholders, and migrating courses, I am not looking to make a change again anytime soon. But I am happy with the result and the product overall and that is also demonstrated in my rating.

The functions in Canvas are well integrated and consistent across the application, and mostly intuitive. Overall navigation and setup is streamlined through integrated features and navigation. The feedback we've gotten from our program participants is that it is easy to learn to use. It also integrates well with third party software like Google Docs and Blackboard Collaborate web conferencing software

Incentivized

I do not personally use Canvas support since we have a central office that helps us. However, our central office always has the answers we need and are always able to solve our issues - so I would assume that get great support from the Canvas team on their end. They also offer great training, which uses materials directly from Canvas

Incentivized

The training sessions were broken down into several days as well as different levels depending upon the knowledge of the user

Incentivized

The online tutorials and videos are very clear and addressed the issues/questions that I had about using the system.

Incentivized

Once you purchase and sign the contract there is nothing to install or hardware to buy. You can almost immediately start using it and have courses up and going within weeks. We signed in December and had pilot courses online ready to go for the start of school in January

Incentivized

Canvas is in the experience way better than Google Classroom. Canvas has a
more robust agenda system that also allows adding in new personal
deadlines. [Assignments] can be submitted past [the] deadline (if allowed),
this isn't allowed by Google [Classroom], If you're too late you can't
submit anything anymore. In Classroom [assignments], presentations/theory, and [announcements] are all put in 1 feed instead which gets confusing way
faster.

Incentivized

We changed databases in 2011 because the company we were with was going to quit supporting our software. We evaluated a number of different SISs available at the time and felt Jenzabar SONIS provided the best tools for our school. Most of the others were either geared more for adult education, individual course offerings or for schools that primarily had degree-seeking students. We needed something that could address both needs.We felt Jenzabar SONIS did that best of the ones we reviewed.

Incentivized

• Teachers have consolidated their content onto one platform which has decreased reliance of students on so much support staff assistance to access content.
• Canvas has helped make technology transitions more seamless for the school community.
• Once teachers have set up their page, Canvas really takes care of it all- they have much more time to focus on content creation and synthesis rather than the actual learning management system.

Incentivized

• Facilitates grade input by faculty.
• Facilitates course enrollment by students.
• Facilitates viewing student records and determining progress to program completion.

Incentivized