Canopy vs. Proconnect Tax Online

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Canopy
Score 8.7 out of 10
N/A
Canopy is tax practice management software from Canopy, Inc., with accounting functionality designed for tax professionals and their customers. It includes tax resolution analytics, automatic IRS form population, client management, transcript delivery and reporting, custom service workflows, penalty abatement, casework/client engagement tracking, client portals, and billing and invoicing capabilities.N/A
Proconnect Tax Online
Score 9.0 out of 10
N/A
Intuit ProConnect Tax Online is cloud-based professional tax software. It integrates with QuickBooks and includes a client portal so that clients can input their tax data online. ProConnect has a pay-per-return pricing structure.
$35.98
per return
Pricing
CanopyProconnect Tax Online
Editions & Modules
No answers on this topic
200-299 returns
$35.98
per return
100-199 returns
$43.17
per return
50-99 returns
$55.17
per return
10-49 returns
$62.98
per return
1-9 returns
$70.78
per return
+300 Returns
Custom Pricing
Offerings
Pricing Offerings
CanopyProconnect Tax Online
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
CanopyProconnect Tax Online
Features
CanopyProconnect Tax Online
Type of tax
Comparison of Type of tax features of Product A and Product B
Canopy
9.8
Ratings
22% above category average
Proconnect Tax Online
-
Ratings
Sales and Use Taxes10.00 Ratings00 Ratings
Cross-border Taxes9.00 Ratings00 Ratings
VAT / GST Taxes10.00 Ratings00 Ratings
Energy and Fuel Taxes10.00 Ratings00 Ratings
Tax Reporting & Compliance
Comparison of Tax Reporting & Compliance features of Product A and Product B
Canopy
8.1
Ratings
3% above category average
Proconnect Tax Online
9.0
Ratings
14% above category average
Geolocation for Tax Assessment9.00 Ratings00 Ratings
3rd-Party Software Integrations2.00 Ratings6.00 Ratings
Tax Data Reporting9.60 Ratings10.00 Ratings
Compliance Administration Management9.20 Ratings10.00 Ratings
Tax Exemption Processing10.00 Ratings8.00 Ratings
Tax Document Management8.00 Ratings10.00 Ratings
Complex Tax Scenario Management9.30 Ratings10.00 Ratings
Best Alternatives
CanopyProconnect Tax Online
Small Businesses
TaxJar
TaxJar
Score 8.6 out of 10
TaxJar
TaxJar
Score 8.6 out of 10
Medium-sized Companies
LOVAT
LOVAT
Score 10.0 out of 10
LOVAT
LOVAT
Score 10.0 out of 10
Enterprises
ADP SmartCompliance
ADP SmartCompliance
Score 8.6 out of 10
ADP SmartCompliance
ADP SmartCompliance
Score 8.6 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
CanopyProconnect Tax Online
Likelihood to Recommend
8.0
(0 ratings)
8.0
(0 ratings)
Support Rating
1.0
(0 ratings)
1.1
(0 ratings)
User Testimonials
CanopyProconnect Tax Online
Likelihood to Recommend
For accurate and remarkable accounting processes, Canopy is the program to embrace. One, it has the project accounting details where every resource has a detailed accounting feature. Again, matters on taxation and state compliance are professionally handled by Canopy. The tracking of the due dates for finishing a given operation is an incredible step.
Read full review
It has been well suited to amend a return when I had a client that needed to get it amended. There wasn't any additional charge. When it wasn't well suited was when I had another tax return from a previous CPA and couldn't import it so I had to re-create the return.
Read full review
Pros
  • As TheCPATaxProblemSolver, Canopy is a great timesaver in helping me complete IRS Offer In Compromises. An Offer in Compromise (OIC) is an IRS program that allows taxpayers to settle their liabilities for less than the full amount owed.
  • I use analytics contained in the state-of-the-art Canopy tax resolution software to calculate smart recommendations based on each unique case to arrive at the best solution and prepare successful cases.
  • Canopy tax has an all in one practice management software. It features Customer Relationship Management (CRM), Document Management, Workflow Management, as well as Billing and Invoicing
Read full review
  • Cloud Based: The world is moving towards cloud based software and Intuit is on top of its game with ProConnect.
  • Tight Integration with Quickbooks Online (QBO): This is a real bonus if you are using QBO and want to integrate the client's Trial Balance into ProConnect.
  • Excellent Client Portal (IntuitLink): Using IntuitLink which is built into ProConnect, you can share document requests and documents with your client. You've also got a very user friendly visual "Client Organizer" rather than the clunky pile of paper based forms that many firms still use.
  • Support: Excellent online chat & support for resolving any issue while working in the software.
  • Flexible Pricing: Purchase as many returns as you need for tax season.
Read full review
Cons
  • Canopy's time tracking feature is hard to get valuable data from without the pro version.
  • Canopy's dashboard for the workflow management could be better by providing a filter option of "Show me projects I'm assigned to and on which I am assigned to the current open workstep."
  • Canopy's training on the product could be better.
Read full review
  • Not very many software titles outside the Intuit family can be used to integrate with the product.
  • The UI is a bit dated looking.
  • Can get rather costly if larger volumes of returns are prepared.
Read full review
Support Rating
We had to contact the company many times because of the problems we were encountering. They were not helpful in any way
Read full review
The support is, excellent and Intuit overall provides good support. Their customer service representatives are friendly and always assist with issues when needed. There are multiple ways to contact the support team. I have not sued them though very much for technical tax issues and primarily the customer service team when needed.
Read full review
Alternatives Considered
Canopy is a hyper-CRM that does more than just track client interaction. It also does filing sharing in a way that's relevant to the client and constantly drives to client back to interacting with our firm.
Read full review
For many of the reasons previously stated in the review (ie. cloud based, client portal, QBO integration), I am a big fan of ProConnect Tax Online. Many competing products have been around far longer (Drake, for example, was one of the original collaborators with the IRS on the original e-file data format protocol). However, even given its shorter history, Intuit has shown again that it is a very innovative, cutting edge company that has loaded the product with tremendous features and rich functionality. I highly recommend the product, especially if you are running a tax practice that is more modern and makes use of technology.
Read full review
Return on Investment
  • Canopy has allowed us to reduce our dependence on an administrative assistant to communicate with our clients effectively through the document request feature in an engagement. It has a reminder system built in which frees our time.
  • The storage provided is robust enough that we have been able to eliminate our file server. We store all our client information in their individual record. Making some files visible to the client and and some not visible allows us to work remotely more effectively and not deal with problems with VPN over hotel networks.
  • Canopy combines multiple products into one platform that is seamless and consistent. It has helped us eliminate multiple programs used previously to complete these functions.
Read full review
  • Just being the administrative assistant I can't really talk on ROI - that would be for my boss to address. But since our office strives to be completely paperless efiling fits in with our paperless narrative.
Read full review
ScreenShots