The Foundation Directory Online (FDO) is an online database of donations, donors, and grantmakers, from Candid.org
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GoFundMe Pro
Score 8.2 out of 10
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GoFundMe Pro is nonprofit fundraising software designed to help organizations fundraise in any way they want, wherever they want. GoFundMe Pro aims to unlock new opportunities to inspire giving, reach broader audiences, and drive greater impact. GoFundMe states they have supported over $40 billion in giving since 2010.
Foundation Directory Online is the best foundation research software I have used. As a grant writing professional, it has come in very handy when I'm trying to get more information or context about a foundation and they do not have a website that I can research. The additional feature of suggesting similar foundations is very nice and can save lots of time when looking for new funding opportunities
Well suited for organizations with large fundraising programs or many recurring donors, especially those who have the staffing to devote to reporting and fundraising data analysis. Variety of payment options is good for mobile-first or younger audiences who may be taking more frequent advantage of payment methods like Venmo and Apple Pay. Most useful if it is used in tandem as an event registration/event hosting platform (Classy Event Registration or Classy Live) as attendee data and fundraising is kept in a single place. Less appropriate for smaller organizations, or folks that will not be doing crowdfunding/peer-to-peer/events. There are other platforms that do standard donation pages well that have fewer bells and whistles but are accordingly cheaper.
While FDO has an advanced search feature, I've found that sometimes it tries to be too smart for its own good. For example, if I'm looking for the Virginia Smith Foundation it will pull all foundations located in the state of Virginia with some sort of affiliated Smith and not the Virginia Smith Foundation that I'm actually looking for.
I'm uncertain as to how often the information is updated on FDO.
Campaigns lack customization options which can be limiting- while you can add code to make some changes, there is a basic framework that you can't always override.
Slow to roll out some donor payment options like Venmo.
Not inexpensive price point and on an annual contract, so the software is definitely an investment.
VERY easy to use, but lacks flexibility. But very easy to learn and master, even for someone with technical skills. They offer live chat which is a great help for on-demand support. At higher call volumes, you may wait 10 minutes, but I’ve never waited for more than that and the support if 90% of the time very helpful.
Any question is answered within 24-48 hours, professionally. If one person can't answer right away, they will seek answers within their support group and find the answer for you.
Classy's team was very helpful as we transitioned over, and helped us get everything set up quite easily. The few times we've had issues or questions, their online chat feature has been a quick way to get answers. On Giving Tuesday last year, the site went down, but Classy was quick with communication to its clients and had the problem resolved in about an hour. I know that if we have any problems or questions, the company and its team will be responsive and helpful. That makes a difference to me and our small team. We don't have time to troubleshoot or stay on hold for a long time waiting for support.
CyberGrants is more of a grant request software so that's pretty different. Grantseeker by Fluxx is a good tracking software for keeping track of your institutional fundraising progress, but ultimately FDO's database of information dwarfs any other.
I have not used any other platforms like Classy. Given I came into this organization after Classy was already chosen, I was pleased with how easy it was to learn the platform and how user-friendly the entire thing is. Although I haven't used any other platforms like it, I would highly recommend it.
We don't apply for many grants, however; we use look for resources to direct nonprofit when looking for additional funding outside of our funding process.
This has been nothing but positive. We use the basic version so there is no fee associated with it other than a percentage of each transaction. So everything that comes in is added revenue where the only investment is staff time, but there is no monetary investment.
