Calyx Software offers Point for mortgage officers, software supporting the loan lifecycle from prequalification to processing.
N/A
Finastra Total Lending
Score 10.0 out of 10
N/A
Total Lending, with LaserPro loan document compliance , represents what is meant by the vendor to be a total end-to-end loan servicing and management solution for financial institutions offering business or consumer loans. Total Lending is offered and supported by Finastra, the company created by the merger of D+H and Misys.
It is an almost perfect software that should use by banks in this very digital era of modern banking. It can change a traditional banking system to a modernized banking industry by its user-friendly software and by proper researching of what customers priority. In the case of retail banking, transactional banking is a huge milestone for us. It increases our new customers daily by its improvising financial solutions by engaging and educating through account holders
There is lots of room for improvement as there have been many bugs in the implementation of the new format. Responsiveness to customer needs was inexcusably slow for a change that was years in the planning.
Many of the calculations seem inconsistent on Fees Worksheet and other pages, including differences in how the information appears when printed vs onscreen.
The menus are not intuitive and could be much better.
The user interface is archaic.
Field links do not work correctly and take a long time to be corrected.
Well, We observed several software for our need. And Finastra Total Lending met up our criteria will everything we needed. Especially our budget meets up with Finastra Total Lending along with our estimated goals with this project.
The program meets the bare minimum for originating loans but when it breaks, the impact is significant. Even a small break in generating a report with inaccurate numbers can cause loss of confidence in our business and loss of a deal.
The downtime caused by the extremely poor implementation of the new URLA was costly and unnecessarily painful. The company did not adequately prepare for this. Some glitches were inevitable but they had [few] resources available to address the issues they knew were coming.
Customer service from the company by phone takes hours and is often a wasted effort. Wasting their customer's time is costly to their businesses.
If I were starting a mortgage company or selecting a new LOS, I would not select Calyx.
