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CallTower vs. Spaulding Ridge Cloud Application Services

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    CallTower

    Score9.3 out of 10
    N/AFounded in 2002, CallTower is a global cloud-based, enterprise-class Unified Communications, Contact Center and Collaboration solutions provider for organizations worldwide. CallTower provides, integrates and supports solutions, including Microsoft® Teams Direct Routing, Operator Connect, Office 365, GCC High Teams Audio Conferencing and PSTN, Cisco® Webex Calling / UCM, Cisco® CCPP, CT Cloud UCaaS, CT Cloud Meeting powered by Zoom and four contact center options, including Five9 for business…N/A

    Spaulding Ridge Cloud Application Services

    N/AN/ASpaulding Ridge supports business transformation for the offices of the CFO and CRO, driving outcomes through transforming company data and business processes for better insight, collaboration, and decision making. Their Cloud Application Services guide companies towards choosing the right integrated cloud technologies. Spaulding Ridge selects the best-in-cloud applications to ensure clients' have a clear view of sales, revenue, finance, and procurement operations. Spaulding Ridge will also…N/A
    Pricing
    CallTowerSpaulding Ridge Cloud Application Services
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    CallTowerSpaulding Ridge Cloud Application Services
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeOptional
    Additional Details
    More Pricing Information
    User Ratings
    CallTowerSpaulding Ridge Cloud Application Services
    Likelihood to Recommend
    10.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    CallTowerSpaulding Ridge Cloud Application Services
    Likelihood to Recommend
    CallTower
    If you're looking to optimize your spend and resources around a corporate telephony solution, CallTower stands up against anything else I've seen. Lowering help desk tickets, allowing great communication and collaboration opportunities to thrive and providing a solution that just works!
    Incentivized
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    Spaulding Ridge
    No answers on this topic
    Pros
    CallTower
    • Optimized integration with Teams
    • Implementation was the 'flagship' experience for us
    • Ongoing support is real not just empty promises
    • The implementation model was extremely well thought out and was definitive
    Incentivized
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    Spaulding Ridge
    No answers on this topic
    Cons
    CallTower
    • Honestly nothing, I stack up other implementations against theirs, it was that good!
    Incentivized
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    Spaulding Ridge
    No answers on this topic
    Alternatives Considered
    CallTower
    8x8 was our 2nd choice however for us they priced themselves out of the decision and we also tend to keep awareness around being right sized to the solutions we choose. With 8x8 we felt that their propensity to cater to large Enterprise would mean that we were the 'small fish in a large pond'. Being right sized means that we're not the largest fish but also not the smallest, which means that we get the right level of attention for who we are.
    Incentivized
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    Spaulding Ridge
    No answers on this topic
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