TrustRadius

CallTower vs. ERP Solutions by ISM

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
CallTower
Score 9.3 out of 10
N/A
Founded in 2002, CallTower is a global cloud-based, enterprise-class Unified Communications, Contact Center and Collaboration solutions provider for organizations worldwide. CallTower provides, integrates and supports solutions, including Microsoft® Teams Direct Routing, Operator Connect, Office 365, GCC High Teams Audio Conferencing and PSTN, Cisco® Webex Calling / UCM, Cisco® CCPP, CT Cloud UCaaS, CT Cloud Meeting powered by Zoom and four contact center options, including Five9 for business…N/A
ERP Solutions by ISM
Score 0.0 out of 10
N/A
N/AN/A
Pricing
CallTowerERP Solutions by ISM
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
CallTowerERP Solutions by ISM
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeOptional
Additional Details——
More Pricing Information
User Ratings
CallTowerERP Solutions by ISM
Likelihood to Recommend
10.0
(0 ratings)
-
(0 ratings)
User Testimonials
CallTowerERP Solutions by ISM
Likelihood to Recommend
If you're looking to optimize your spend and resources around a corporate telephony solution, CallTower stands up against anything else I've seen. Lowering help desk tickets, allowing great communication and collaboration opportunities to thrive and providing a solution that just works!
Rob Taylor | TrustRadius Reviewer
Rob Taylor
IT Director
Read full review
No answers on this topic
Pros
  • Optimized integration with Teams
  • Implementation was the 'flagship' experience for us
  • Ongoing support is real not just empty promises
  • The implementation model was extremely well thought out and was definitive
Rob Taylor | TrustRadius Reviewer
Rob Taylor
IT Director
Read full review
No answers on this topic
Cons
  • Honestly nothing, I stack up other implementations against theirs, it was that good!
Rob Taylor | TrustRadius Reviewer
Rob Taylor
IT Director
Read full review
No answers on this topic
Alternatives Considered
8x8 was our 2nd choice however for us they priced themselves out of the decision and we also tend to keep awareness around being right sized to the solutions we choose. With 8x8 we felt that their propensity to cater to large Enterprise would mean that we were the 'small fish in a large pond'. Being right sized means that we're not the largest fish but also not the smallest, which means that we get the right level of attention for who we are.
Rob Taylor | TrustRadius Reviewer
Rob Taylor
IT Director
Read full review
No answers on this topic
ScreenShots