CallTower vs. Elsner Technologies

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
CallTower
Score 9.3 out of 10
N/A
Founded in 2002, CallTower is a global cloud-based, enterprise-class Unified Communications, Contact Center and Collaboration solutions provider for organizations worldwide. CallTower provides, integrates and supports solutions, including Microsoft® Teams Direct Routing, Operator Connect, Office 365, GCC High Teams Audio Conferencing and PSTN, Cisco® Webex Calling / UCM, Cisco® CCPP, CT Cloud UCaaS, CT Cloud Meeting powered by Zoom and four contact center options, including Five9 for business…N/A
Elsner Technologies
Score 0.0 out of 10
N/A
Elsner Technologies is an official partner of Paytrace, and their extension aims to ease up the task of the customers who purchase products on an eCommerce store through direct transaction. It Ultimately results in a positive user experience while shopping on an eCommerce store. What's New: This extension is compatible with Magento 2.2.x , 2.3.x and 2.4.x All major credit credits are accessible in the US, including Visa, Mastercard, American Express, Discover, and…N/A
Pricing
CallTowerElsner Technologies
Editions & Modules
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Offerings
Pricing Offerings
CallTowerElsner Technologies
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
User Ratings
CallTowerElsner Technologies
Likelihood to Recommend
10.0
(0 ratings)
-
(0 ratings)
User Testimonials
CallTowerElsner Technologies
Likelihood to Recommend
If you're looking to optimize your spend and resources around a corporate telephony solution, CallTower stands up against anything else I've seen. Lowering help desk tickets, allowing great communication and collaboration opportunities to thrive and providing a solution that just works!
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Pros
  • Optimized integration with Teams
  • Implementation was the 'flagship' experience for us
  • Ongoing support is real not just empty promises
  • The implementation model was extremely well thought out and was definitive
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Cons
  • Honestly nothing, I stack up other implementations against theirs, it was that good!
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Alternatives Considered
8x8 was our 2nd choice however for us they priced themselves out of the decision and we also tend to keep awareness around being right sized to the solutions we choose. With 8x8 we felt that their propensity to cater to large Enterprise would mean that we were the 'small fish in a large pond'. Being right sized means that we're not the largest fish but also not the smallest, which means that we get the right level of attention for who we are.
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ScreenShots

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