CallTower vs. Coastal Cloud

CallTower

4 Reviews and Ratings

Coastal Cloud

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
CallTower	Score9.3 out of 10	N/A	Founded in 2002, CallTower is a global cloud-based, enterprise-class Unified Communications, Contact Center and Collaboration solutions provider for organizations worldwide. CallTower provides, integrates and supports solutions, including Microsoft® Teams Direct Routing, Operator Connect, Office 365, GCC High Teams Audio Conferencing and PSTN, Cisco® Webex Calling / UCM, Cisco® CCPP, CT Cloud UCaaS, CT Cloud Meeting powered by Zoom and four contact center options, including Five9 for business…	N/A
Coastal Cloud	N/A	N/A	Coastal Cloud is a Salesforce Consulting Partner operating since 2012, working with organizations to best use Salesforce to accomplish their goals. The company boasts an onshore-only team of 500+ heavily-certified individuals, 6,000+ completed projects, deep industry expertise, and company DNA that focuses on customer success.	N/A

Pricing

CallTower

Coastal Cloud

No answers on this topic

No answers on this topic

Pricing Offerings
CallTower	Coastal Cloud
Free Trial
No	No
Free/Freemium Version
No	No
Premium Consulting/Integration Services
No	No

No setup fee

Optional

—

—

User Ratings
	CallTower	Coastal Cloud
Likelihood to Recommend	10.0 (1 ratings)	- (0 ratings)

User Testimonials
	CallTower	Coastal Cloud
Likelihood to Recommend	CallTower If you're looking to optimize your spend and resources around a corporate telephony solution, CallTower stands up against anything else I've seen. Lowering help desk tickets, allowing great communication and collaboration opportunities to thrive and providing a solution that just works! Incentivized Rob Taylor IT Director Read full review	Coastal Cloud No answers on this topic
Pros	CallTower Optimized integration with Teams Implementation was the 'flagship' experience for us Ongoing support is real not just empty promises The implementation model was extremely well thought out and was definitive Incentivized Rob Taylor IT Director Read full review	Coastal Cloud No answers on this topic
Cons	CallTower Honestly nothing, I stack up other implementations against theirs, it was that good! Incentivized Rob Taylor IT Director Read full review	Coastal Cloud No answers on this topic
Alternatives Considered	CallTower 8x8 was our 2nd choice however for us they priced themselves out of the decision and we also tend to keep awareness around being right sized to the solutions we choose. With 8x8 we felt that their propensity to cater to large Enterprise would mean that we were the 'small fish in a large pond'. Being right sized means that we're not the largest fish but also not the smallest, which means that we get the right level of attention for who we are. Incentivized Rob Taylor IT Director Read full review	Coastal Cloud No answers on this topic
ScreenShots