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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    CallHub

    Score8 out of 10
    Small Businesses (1-50 employees)
    CallHub is designed to integrate with an organization’s CRM. The solution helps users to reach the right people the right time with their virtual call center, voice and SMS broadcasting software. CallHub is available in over 200 countries. Key benefits include: Virtual Call Center Agents all over the country to talk to leads using the software. Agent accounts are free because CallHub charges only for the calls made. Agents can make calls from a browser, phone, SIP…N/A

    SimplyCast

    Score10 out of 10
    N/ASimplyCast is a customer flow communication platform that combines marketing automation, inbound marketing and interactive communication. The software enables clients to personalize messaging at the right time no matter who their audience is. SimplyCast caters to SMBs as well as enterprise clients. It also provides solutions for industries such as emergency response, automotive and marketing agencies.

    $3

    per month

    Pricing
    CallHubSimplyCast
    Editions & Modules
    No answers on this topic
    SimplyCast
    $4.95
    per month
    Offerings
    Pricing Offerings
    CallHubSimplyCast
    Free Trial
    YesYes
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsCallHub does not charge per seat, but only for the calls and SMSs. Credits can be purchased and used as required.—
    More Pricing Information
    Features
    CallHubSimplyCast
    Contact Center Software
    Comparison of Contact Center Software features of CallHub and SimplyCast
    Feature
    CallHub
    8.4
    1 Ratings
    1% above category average
    SimplyCast
    -
    Ratings
    Agent dashboard8.01 Ratings00 Ratings
    Validate callers8.01 Ratings00 Ratings
    Outbound response9.01 Ratings00 Ratings
    Call forwarding8.01 Ratings00 Ratings
    Click-to-call (CTC)8.01 Ratings00 Ratings
    Warm transfer8.01 Ratings00 Ratings
    Predictive dialing9.01 Ratings00 Ratings
    Interactive voice response9.01 Ratings00 Ratings
    REST APIs8.01 Ratings00 Ratings
    Call scripts9.01 Ratings00 Ratings
    Call tracking9.01 Ratings00 Ratings
    Multichannel integration8.01 Ratings00 Ratings
    CRM software integration8.01 Ratings00 Ratings
    Workforce Optimization (WFO)
    Comparison of Workforce Optimization (WFO) features of CallHub and SimplyCast
    Feature
    CallHub
    8.4
    1 Ratings
    2% above category average
    SimplyCast
    -
    Ratings
    Inbound call routing9.01 Ratings00 Ratings
    Omnichannel inbound routing8.01 Ratings00 Ratings
    Recording8.01 Ratings00 Ratings
    Quality management8.01 Ratings00 Ratings
    Call analytics9.01 Ratings00 Ratings
    Historical reporting8.01 Ratings00 Ratings
    Live reporting8.01 Ratings00 Ratings
    Customer surveys9.01 Ratings00 Ratings
    Customer interaction analytics9.01 Ratings00 Ratings
    Email & Online Marketing
    Comparison of Email & Online Marketing features of CallHub and SimplyCast
    Feature
    CallHub
    -
    Ratings
    SimplyCast
    6.3
    1 Ratings
    19% below category average
    WYSIWYG email editor00 Ratings7.01 Ratings
    Dynamic content00 Ratings6.01 Ratings
    Ability to test dynamic content00 Ratings7.01 Ratings
    A/B testing00 Ratings6.01 Ratings
    Mobile optimization00 Ratings7.01 Ratings
    Email deliverability reporting00 Ratings6.01 Ratings
    List management00 Ratings5.01 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of CallHub and SimplyCast
    Feature
    CallHub
    -
    Ratings
    SimplyCast
    8.0
    1 Ratings
    9% above category average
    Dashboards00 Ratings9.01 Ratings
    Standard reports00 Ratings8.01 Ratings
    Custom reports00 Ratings7.01 Ratings
    Platform & Infrastructure
    Comparison of Platform & Infrastructure features of CallHub and SimplyCast
    Feature
    CallHub
    -
    Ratings
    SimplyCast
    7.0
    1 Ratings
    6% below category average
    API00 Ratings7.01 Ratings
    Role-based workflow & approvals00 Ratings7.01 Ratings
    Customizability00 Ratings6.01 Ratings
    Integration with Salesforce.com00 Ratings7.01 Ratings
    Integration with Microsoft Dynamics CRM00 Ratings8.01 Ratings
    Integration with SugarCRM00 Ratings7.01 Ratings
    Best Alternatives
    CallHubSimplyCast
    Small Businesses
    Nextiva Contact Center
    Score9.7 out of 10
    Vbout
    Score9.9 out of 10
    Medium-sized Companies
    Genesys Multicloud CX (discontinued)
    Score8 out of 10
    Bloomreach - The Agentic Platform for Personalization
    Score8.3 out of 10
    Enterprises
    Bright Pattern Contact Center
    Score9.1 out of 10
    Iterable
    Score8.7 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    CallHubSimplyCast
    Likelihood to Recommend
    8.0
    (1 ratings)
    10.0
    (1 ratings)
    User Testimonials
    CallHubSimplyCast
    Likelihood to Recommend
    CallHub
    It is a simple process: Go to the campaign tab and click on the campaign you are joining, and here, review the questions and suggested script to guide your conversation, remembering, of course, that the most important thing is to be yourself through this software and the window that will mark the progress so join the campaign at this point do not hang up now you are controlling the communication through this software you can leave the campaign and fill with a smile the answers you get from users.
    Incentivized
    Read full review
    SimplyCast
    No answers on this topic
    Pros
    CallHub
    • All you'll require is your login credentials.
    • You have been given a username for two complementary programs that we use: one is for limited access to remote sales services and call services.
    • Callhub has been limited to protect privacy.
    Incentivized
    Read full review
    SimplyCast
    • Email tracking
    • Easy to use
    Incentivized
    Read full review
    Cons
    CallHub
    • Using new software is frustrating at first, but worth the effort.
    • It's a little weird at first, but it saves you time and the frustration of dialing the wrong number.
    • If it doesn't sometimes work, simply press the update button until you see the phone number you want to answer.
    Incentivized
    Read full review
    SimplyCast
    • Templates need updating
    • Uploading list is a bit tedious
    Incentivized
    Read full review
    Alternatives Considered
    CallHub
    No answers on this topic
    SimplyCast
    I use both SimplyCast and Act-On. Act-On ties in with our database, I use SimplyCast in order to send e-mails that don't look exactly like our other e-mails
    Incentivized
    Read full review
    Return on Investment
    CallHub
    • For all calls, you must complete at least the first question you are asked in the survey so that we know what type of connection.
    • You can leave a voice message, and a pre-recorded message will play on your answering machine or service when the call is saved.
    • If you get a signal compromised or problem you can hang up once you are in the software which makes it quick and easy.
    Incentivized
    Read full review
    SimplyCast
    • We do get responses from our e-mails
    • Do not get a lot of information like we do from Act-On
    Incentivized
    Read full review
    ScreenShots

    CallHub Screenshots

    Screenshot of Agent interface to make calls and fill in survey questionsScreenshot of Configurable agent dial in methodsScreenshot of Call monitoringScreenshot of Voice broadcast campaign with analyticsScreenshot of SMS Sign up campaignScreenshot of Power dialer