CallFire is a VoIP and messaging solution designed for both external B2C interactions and internal company use. It includes features such as text messaging, call tracking, voice broadcasting, and an interactive voice response (IVR) system. Subscription pricing starts at $99 per month.
$99
per month
CallHub
Score 8.0 out of 10
Small Businesses (1-50 employees)
CallHub is designed to integrate with an organization’s CRM. The solution helps users to reach the right people the right time with their virtual call center, voice and SMS broadcasting software. CallHub is available in over 200 countries.
Key benefits include:
Virtual Call Center
Agents all over the country to talk to leads using the software. Agent accounts are free because CallHub charges only for the calls made. Agents can make calls from a browser, phone, SIP…
N/A
Pricing
CallFire
CallHub
Editions & Modules
Lite
$99.00
per month
Startup
$199.00
per month
Grow
$299.00
per month
Pro
$599.00
per month
No answers on this topic
Offerings
Pricing Offerings
CallFire
CallHub
Free Trial
No
Yes
Free/Freemium Version
No
Yes
Premium Consulting/Integration Services
No
No
Entry-level Setup Fee
No setup fee
No setup fee
Additional Details
—
CallHub does not charge per seat, but only for the calls and SMSs. Credits can be purchased and used as required.
More Pricing Information
Community Pulse
CallFire
CallHub
Features
CallFire
CallHub
Cloud PBX
Comparison of Cloud PBX features of Product A and Product B
CallFire
7.6
Ratings
5% below category average
CallHub
-
Ratings
Hosted PBX
6.00 Ratings
00 Ratings
Multi-level Interactive Voice Response (IVR)
9.00 Ratings
00 Ratings
User templates
7.00 Ratings
00 Ratings
Call reports
7.20 Ratings
00 Ratings
Directory of employee names
9.00 Ratings
00 Ratings
Call Management
Comparison of Call Management features of Product A and Product B
CallFire
9.3
Ratings
11% above category average
CallHub
-
Ratings
Answering rules
8.00 Ratings
00 Ratings
Call recording
10.00 Ratings
00 Ratings
Call park
8.50 Ratings
00 Ratings
Call screening
10.00 Ratings
00 Ratings
Message alerts
10.00 Ratings
00 Ratings
VoIP system collaboration
Comparison of VoIP system collaboration features of Product A and Product B
CallFire
10.0
Ratings
23% above category average
CallHub
-
Ratings
Video conferencing
10.00 Ratings
00 Ratings
Audio conferencing
10.00 Ratings
00 Ratings
Mobile apps
Comparison of Mobile apps features of Product A and Product B
CallFire
8.3
Ratings
5% above category average
CallHub
-
Ratings
Mobile app for iOS
8.50 Ratings
00 Ratings
Mobile app for Android
8.00 Ratings
00 Ratings
Contact Center Software
Comparison of Contact Center Software features of Product A and Product B
CallFire
-
Ratings
CallHub
8.4
Ratings
1% above category average
Agent dashboard
00 Ratings
8.00 Ratings
Validate callers
00 Ratings
8.00 Ratings
Outbound response
00 Ratings
9.00 Ratings
Call forwarding
00 Ratings
8.00 Ratings
Click-to-call (CTC)
00 Ratings
8.00 Ratings
Warm transfer
00 Ratings
8.00 Ratings
Predictive dialing
00 Ratings
9.00 Ratings
Interactive voice response
00 Ratings
9.00 Ratings
REST APIs
00 Ratings
8.00 Ratings
Call scripts
00 Ratings
9.00 Ratings
Call tracking
00 Ratings
9.00 Ratings
Multichannel integration
00 Ratings
8.00 Ratings
CRM software integration
00 Ratings
8.00 Ratings
Workforce Optimization (WFO)
Comparison of Workforce Optimization (WFO) features of Product A and Product B
If you need to find a test candidate for your client quickly, this is one of the best ways. Pull yourself a hot list of a couple hundred potential candidates and load them in to CallFire. Then get ready to hit about 50-60 calls per hour. You should have a great test candidate for your client in about 24 hours! It's amazing how quickly you can show your clients the true speed of your company.
It is a simple process: Go to the campaign tab and click on the campaign you are joining, and here, review the questions and suggested script to guide your conversation, remembering, of course, that the most important thing is to be yourself through this software and the window that will mark the progress so join the campaign at this point do not hang up now you are controlling the communication through this software you can leave the campaign and fill with a smile the answers you get from users.
The services are easy to use and robust, but there is room for improvement. Unfortunately, not much has changed over the last 2 years of use. There haven't been any new features or innovations in that time.
API integration and automation is not easy for most folks to jump into and there is very little technical support or documentation to take advantage of such features.
The standard reports are generally sufficient, but there isn't any customization or intelligence available.
We considered Trello before deciding on CallFire. Trello is a good service that seems to do much of what CallFire does, however we wanted to avoid the labor-hours necessary to get Trello up to speed, as it is very technically involved. We didn't want to hire any additional developers just to get Trello set up and maintained. With CallFire, it was very intuitive and easy to setup quickly.