CallFire vs. SIP Caller

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
CallFire
Score 9.7 out of 10
N/A
CallFire is a VoIP and messaging solution designed for both external B2C interactions and internal company use. It includes features such as text messaging, call tracking, voice broadcasting, and an interactive voice response (IVR) system. Subscription pricing starts at $99 per month.
$99
per month
SIP Caller
Score 0.0 out of 10
Small Businesses (1-50 employees)
SIP Caller is a cloud based outbound call dialer that leverages the telephone capabilities of an existing Phone System and can be integrated with any Phone System supporting SIP and RTP standards, registering as a remote extension, and making calls through it. SIP Caller integrates with the Phone System is made in a matter of minutes, and to create a call flow that defines how to interact with customers, SIP Caller provides templates for the most common use cases, as well as a…
$65
per month starting with 4 max simultaneous calls
Pricing
CallFireSIP Caller
Editions & Modules
Lite
$99.00
per month
Startup
$199.00
per month
Grow
$299.00
per month
Pro
$599.00
per month
Essentials
$65
per month starting with 4 max simultaneous calls
Professional
$119
per month starting with 4 max simultaneous calls
Enterprise
$199
per month starting with 4 max simultaneous calls
Offerings
Pricing Offerings
CallFireSIP Caller
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsThe plan price changes with the number of simultaneous calls selected.
More Pricing Information
Community Pulse
CallFireSIP Caller
Features
CallFireSIP Caller
Cloud PBX
Comparison of Cloud PBX features of Product A and Product B
CallFire
7.6
Ratings
5% below category average
SIP Caller
-
Ratings
Hosted PBX6.00 Ratings00 Ratings
Multi-level Interactive Voice Response (IVR)9.00 Ratings00 Ratings
User templates7.00 Ratings00 Ratings
Call reports7.20 Ratings00 Ratings
Directory of employee names9.00 Ratings00 Ratings
Call Management
Comparison of Call Management features of Product A and Product B
CallFire
9.3
Ratings
11% above category average
SIP Caller
-
Ratings
Answering rules8.00 Ratings00 Ratings
Call recording10.00 Ratings00 Ratings
Call park8.50 Ratings00 Ratings
Call screening10.00 Ratings00 Ratings
Message alerts10.00 Ratings00 Ratings
VoIP system collaboration
Comparison of VoIP system collaboration features of Product A and Product B
CallFire
10.0
Ratings
23% above category average
SIP Caller
-
Ratings
Video conferencing10.00 Ratings00 Ratings
Audio conferencing10.00 Ratings00 Ratings
Mobile apps
Comparison of Mobile apps features of Product A and Product B
CallFire
8.3
Ratings
5% above category average
SIP Caller
-
Ratings
Mobile app for iOS8.50 Ratings00 Ratings
Mobile app for Android8.00 Ratings00 Ratings
Best Alternatives
CallFireSIP Caller
Small Businesses
CloudTalk
CloudTalk
Score 7.2 out of 10
Salesmate
Salesmate
Score 10.0 out of 10
Medium-sized Companies
CloudTalk
CloudTalk
Score 7.2 out of 10
CloudTalk
CloudTalk
Score 7.2 out of 10
Enterprises
Cisco Unified Communications Manager (Call Manager)
Cisco Unified Communications Manager (Call Manager)
Score 8.7 out of 10
Dialpad Sell
Dialpad Sell
Score 9.5 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
CallFireSIP Caller
Likelihood to Recommend
9.4
(0 ratings)
-
(0 ratings)
Likelihood to Renew
9.0
(0 ratings)
-
(0 ratings)
User Testimonials
CallFireSIP Caller
Likelihood to Recommend
If you need to find a test candidate for your client quickly, this is one of the best ways. Pull yourself a hot list of a couple hundred potential candidates and load them in to CallFire. Then get ready to hit about 50-60 calls per hour. You should have a great test candidate for your client in about 24 hours! It's amazing how quickly you can show your clients the true speed of your company.
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Pros
  • CallFire has amazing organization as far as categories and campaigns and all aspects go.
  • It is very easy to use and understand! Very user friendly.
  • Customer service and help is awesome! There have been some times when I have needed assistance and they were always so quick to reply.
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Cons
  • The services are easy to use and robust, but there is room for improvement. Unfortunately, not much has changed over the last 2 years of use. There haven't been any new features or innovations in that time.
  • API integration and automation is not easy for most folks to jump into and there is very little technical support or documentation to take advantage of such features.
  • The standard reports are generally sufficient, but there isn't any customization or intelligence available.
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Likelihood to Renew
There is no reason not to, it has proven effective in the usage
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Alternatives Considered
We considered Trello before deciding on CallFire. Trello is a good service that seems to do much of what CallFire does, however we wanted to avoid the labor-hours necessary to get Trello up to speed, as it is very technically involved. We didn't want to hire any additional developers just to get Trello set up and maintained. With CallFire, it was very intuitive and easy to setup quickly.
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No answers on this topic
Return on Investment
  • I sent out a broadcast message pretty deep in our data base, well three years out. I had one customer come in and buy thanking me for contacting her.
  • Our holiday season was up 35% over last year, this year we used CallFire more than we did in the past.
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No answers on this topic
ScreenShots

SIP Caller Screenshots

Screenshot of the SIP Caller dashboardScreenshot of call flowsScreenshot of campaignsScreenshot of reports