TrustRadius

CallFire vs. MessageMedia SMS

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
CallFire
Score 9.7 out of 10
N/A
CallFire is a VoIP and messaging solution designed for both external B2C interactions and internal company use. It includes features such as text messaging, call tracking, voice broadcasting, and an interactive voice response (IVR) system. Subscription pricing starts at $99 per month.
$99
per month
MessageMedia SMS
Score 10.0 out of 10
Mid-Size Companies (51-1,000 employees)
With 90 per cent of messages read within 90 seconds and more than 65,000 customers worldwide, MessageMedia aims to drive business success by creating engaging mobile experiences that customers love. The vendor boasts users across all industries who use their SMS services, including retail, hospitality, health care, as well as government and non-profit entities. Use cases range from appointment reminders, alerts and notifications, and promotional marketing. Their web portal, REST…
$25
Messages
Pricing
CallFireMessageMedia SMS
Editions & Modules
Lite
$99.00
per month
Startup
$199.00
per month
Grow
$299.00
per month
Pro
$599.00
per month
Quick Start
$25
Messages
Offerings
Pricing Offerings
CallFireMessageMedia SMS
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details—We offer both transactional (per message) and per user pricing. Pricing is based on volume and service requirements.
More Pricing Information
Community Pulse
CallFireMessageMedia SMS
Features
CallFireMessageMedia SMS
Cloud PBX
Comparison of Cloud PBX features of Product A and Product B
CallFire
7.6
Ratings
5% below category average
MessageMedia SMS
-
Ratings
Hosted PBX6.00 Ratings00 Ratings
Multi-level Interactive Voice Response (IVR)9.00 Ratings00 Ratings
User templates7.00 Ratings00 Ratings
Call reports7.20 Ratings00 Ratings
Directory of employee names9.00 Ratings00 Ratings
Call Management
Comparison of Call Management features of Product A and Product B
CallFire
9.3
Ratings
11% above category average
MessageMedia SMS
-
Ratings
Answering rules8.00 Ratings00 Ratings
Call recording10.00 Ratings00 Ratings
Call park8.50 Ratings00 Ratings
Call screening10.00 Ratings00 Ratings
Message alerts10.00 Ratings00 Ratings
VoIP system collaboration
Comparison of VoIP system collaboration features of Product A and Product B
CallFire
10.0
Ratings
23% above category average
MessageMedia SMS
-
Ratings
Video conferencing10.00 Ratings00 Ratings
Audio conferencing10.00 Ratings00 Ratings
Mobile apps
Comparison of Mobile apps features of Product A and Product B
CallFire
8.3
Ratings
5% above category average
MessageMedia SMS
-
Ratings
Mobile app for iOS8.50 Ratings00 Ratings
Mobile app for Android8.00 Ratings00 Ratings
Best Alternatives
CallFireMessageMedia SMS
Small Businesses
CloudTalk
CloudTalk
Score 7.2 out of 10
CloudTalk
CloudTalk
Score 7.2 out of 10
Medium-sized Companies
CloudTalk
CloudTalk
Score 7.2 out of 10
CloudTalk
CloudTalk
Score 7.2 out of 10
Enterprises
Cisco Unified Communications Manager (Call Manager)
Cisco Unified Communications Manager (Call Manager)
Score 8.7 out of 10
Cisco Unified Communications Manager (Call Manager)
Cisco Unified Communications Manager (Call Manager)
Score 8.7 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
CallFireMessageMedia SMS
Likelihood to Recommend
9.4
(0 ratings)
10.0
(0 ratings)
Likelihood to Renew
9.0
(0 ratings)
-
(0 ratings)
User Testimonials
CallFireMessageMedia SMS
Likelihood to Recommend
If you need to find a test candidate for your client quickly, this is one of the best ways. Pull yourself a hot list of a couple hundred potential candidates and load them in to CallFire. Then get ready to hit about 50-60 calls per hour. You should have a great test candidate for your client in about 24 hours! It's amazing how quickly you can show your clients the true speed of your company.
Chase Muehlheuser | TrustRadius Reviewer
Chase Muehlheuser
Director of Talent Acquisition
Read full review
Constant feedback when issues arise, wonderful Account Manager.
BS
Brian Strauch
Project Manager
Read full review
Pros
  • CallFire has amazing organization as far as categories and campaigns and all aspects go.
  • It is very easy to use and understand! Very user friendly.
  • Customer service and help is awesome! There have been some times when I have needed assistance and they were always so quick to reply.
Haley Kennedy | TrustRadius Reviewer
Haley Kennedy
Public Relations and Marketing Coordinator
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  • Customer service.
  • Promptness.
  • Value.
BS
Brian Strauch
Project Manager
Read full review
Cons
  • The services are easy to use and robust, but there is room for improvement. Unfortunately, not much has changed over the last 2 years of use. There haven't been any new features or innovations in that time.
  • API integration and automation is not easy for most folks to jump into and there is very little technical support or documentation to take advantage of such features.
  • The standard reports are generally sufficient, but there isn't any customization or intelligence available.
Benjamin Cutler | TrustRadius Reviewer
Benjamin Cutler
Business Systems Analyst
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  • Technical information availability.
BS
Brian Strauch
Project Manager
Read full review
Likelihood to Renew
There is no reason not to, it has proven effective in the usage
Verified User
Anonymous
Read full review
No answers on this topic
Alternatives Considered
We considered Trello before deciding on CallFire. Trello is a good service that seems to do much of what CallFire does, however we wanted to avoid the labor-hours necessary to get Trello up to speed, as it is very technically involved. We didn't want to hire any additional developers just to get Trello set up and maintained. With CallFire, it was very intuitive and easy to setup quickly.
Justin McClelland | TrustRadius Reviewer
Justin McClelland
Real Estate Analyst/Software Developer
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No vendor we compared met our needs like MessageMedia.
BS
Brian Strauch
Project Manager
Read full review
Return on Investment
  • I sent out a broadcast message pretty deep in our data base, well three years out. I had one customer come in and buy thanking me for contacting her.
  • Our holiday season was up 35% over last year, this year we used CallFire more than we did in the past.
Verified User
Anonymous
Read full review
  • Appreciation from recipients.
  • Confirmation of delivery to staff.
BS
Brian Strauch
Project Manager
Read full review
ScreenShots

MessageMedia SMS Screenshots

Screenshot of MessageMedia's web-based platform empowers users to send one-off, batch, or scheduled messages.Screenshot of Set up automated SMS workflows tailored to your use case, or use our pre-made templates within our online messaging portal.Screenshot of Send vibrant, personalised mobile landing pages to boost engagement, improve customer experience and stand out from other brands.