TrustRadius

Caller ID Reputation vs. Hiya Connect

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Caller ID Reputation
Score 10.0 out of 10
N/A
Caller ID Reputation, Newport Beach, California, provides tools used to manage flagged and blocked numbers. Protecting a business's reputation on calls starts with its caller ID. If its number is marked as "scam likely"​ it can negatively impact the businesses's reputation and lower its answer rates. The software also helps users monitor caller ID reputation to prevent calling with phone numbers that have been erroneously flagged.N/A
Hiya Connect
Score 9.3 out of 10
N/A
Hiya Connect, from Hiya headquartered in a Seattle, is a software solution designed to help improve the user's answer rate, and supports reputation management, secure and branded calls, and provides call performance analytics.N/A
Pricing
Caller ID ReputationHiya Connect
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Caller ID ReputationHiya Connect
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
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User Ratings
Caller ID ReputationHiya Connect
Likelihood to Recommend
-
(0 ratings)
9.0
(0 ratings)
Usability
-
(0 ratings)
10.0
(0 ratings)
User Testimonials
Caller ID ReputationHiya Connect
Likelihood to Recommend
No answers on this topic
If you are looking for a tool that will immediately begin to brand your calls this is a great option. Easy to use and implement, but it can be pricey for something that used to be more common. If you are looking a dialer this is not their functionality, strictly focus on the branded side.
Verified User
Anonymous
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Pros
No answers on this topic
  • Branded Calling
  • Spam Prevention
  • Improve Connect Rates
Verified User
Anonymous
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Cons
No answers on this topic
  • Integrations with dialers
  • More robust reporting
  • Email notifications
Verified User
Anonymous
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Usability
No answers on this topic
Hiya Connect is really easy to implement and use. The dashboard and analytics on the website are easy to use and understand. The implementation period took less than a week -- it was as seamless as it can get.
Verified User
Anonymous
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Alternatives Considered
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We selected Hiya Connect because it had the best contract and cost structure.
Verified User
Anonymous
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Return on Investment
No answers on this topic
  • Higher connect rates
  • Increase in meeting conversions
  • Increase in prospect trust
Verified User
Anonymous
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ScreenShots