Calero is a Telecom Expense Management (TEM) product that helps companies manage their fixed and mobile networks by controlling costs, optimizing services, boosting efficiency and productivity, and enhancing security.
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Variphy
Score10 out of 10
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Variphy is an analytics and management platform for Cisco Collaboration, Webex, or Zoom Phone. Variphy provides functions in a single pane of glass through products and features with the feedback and requests of Unified Communications professionals. What’s possible with Variphy: - Dashboards, UCCX Wallboards, & Widgets - CUCM CDR Reporting & Call Analytics - UCCX Reporting & Analytics - Cisco CUBE CDR Reporting - Variphy Call Analytics for Zoom Phone - Variphy…
Calero's robust telecom expense management and call accounting capabilities make it well suited for large organizations with complex communication expenses. Calero's mobile device management features make it well suited for our organization with employees who work remotely or in the field. As an organization that needs to keep our communication expenses within budget: Calero's cost control features, such as invoicing and payment management, make it well suited for our organization and keep our communication expenses within budget.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Variphy is well suited for customers that do not have an in-house reporting tool and needs to start collecting trunk usage data; it is suitable for customers planning a system clean up to manage unused DIDs, trunk lines...etc
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
User interface: The software's interface could be made more user-friendly, with more intuitive navigation and clearer presentation of data and information.
Data analytics: Calero's data analytics capabilities could be enhanced to provide more detailed and actionable insights into an organization's communication and information expenses.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Because we did experience some non-vendor-related issues during and after implementation, Dre and the team were terrific at working with us to solve the problems and get us up and running.
Calero may be a good choice for the organizations that are looking for a well-established and well-regarded solution specifically for telecom expense management, but may not be the best choice for organizations with broader IT cost optimization needs.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Service and value (price) is the reason we selected Variphy. The price is really workable for all the capabilities the product has. But no one can match Variphy's service. Some of the people that help me have been there from the company's start. They have a quick response and have solved every problem I have had. Their sales are always there to help when needed.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
I am not an accountant, but I know that Variphy has paid for itself in customer satisfaction. We have far fewer patient complaints than we did 6 years ago.
