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Business Filemanager vs. Epicor ECM

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Business Filemanager

    N/AN/AN/A

    $6.95

    per month

    Epicor ECM

    Score5.6 out of 10
    N/AEpicor ECM is based on docStar, a document management software offering that was acquired by Epicor in 2017.N/A
    Pricing
    Business FilemanagerEpicor ECM
    Editions & Modules
    Business
    $6.95
    per month
    Premium
    $13.95
    per month
    No answers on this topic
    Offerings
    Pricing Offerings
    Business FilemanagerEpicor ECM
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Features
    Business FilemanagerEpicor ECM
    Enterprise Content Management
    Comparison of Enterprise Content Management features of Business Filemanager and Epicor ECM
    Feature
    Business Filemanager
    -
    Ratings
    Epicor ECM
    9.4
    4 Ratings
    17% above category average
    Content capture & imaging00 Ratings9.04 Ratings
    File sync, storage & archiving00 Ratings9.04 Ratings
    Document management00 Ratings9.04 Ratings
    Records management00 Ratings10.04 Ratings
    Content search & retrieval00 Ratings10.04 Ratings
    Enterprise content collaboration00 Ratings9.03 Ratings
    Content publishing & creation00 Ratings9.02 Ratings
    Security, risk management & information governance00 Ratings9.94 Ratings
    Contract lifecycle management00 Ratings9.03 Ratings
    Automated workflows00 Ratings9.94 Ratings
    Artificial intelligence00 Ratings9.01 Ratings
    Mobile support00 Ratings10.02 Ratings
    Integration00 Ratings9.93 Ratings
    User Ratings
    Business FilemanagerEpicor ECM
    Likelihood to Recommend
    -
    (0 ratings)
    10.0
    (7 ratings)
    Support Rating
    -
    (0 ratings)
    9.9
    (3 ratings)
    User Testimonials
    Business FilemanagerEpicor ECM
    Likelihood to Recommend
    doubleSlash Net-Business
    No answers on this topic
    Epicor Software
    It is well suited for billing service storage and retrieval. It ends the need to pay extra for a storage space. It also makes for easy cleanup of files on a yearly basis.
    Incentivized
    Read full review
    Pros
    doubleSlash Net-Business
    No answers on this topic
    Epicor Software
    • Templates - By being able to create templates for each document type, it made organizing files much easier. It also made the titles similar in format, which also allows for better organization.
    • We were able to scan documents directly into docStar, which helped us eliminate extra steps. For example, if we were missing a page from a document, and we received it at a later time, we could scan just that page into docStar as opposed to scanning the entire document again.
    • The functionalities are straight forward, so it is not hard to use the docStar system.
    Incentivized
    Read full review
    Cons
    doubleSlash Net-Business
    No answers on this topic
    Epicor Software
    • Cost is an issue, pricey for what it's essentially glorified cloud storage.
    • No ability to lookup vehicles by stock number or phone number.
    Incentivized
    Read full review
    Support Rating
    doubleSlash Net-Business
    No answers on this topic
    Epicor Software
    Our support for DocStar has been phenomenal! They are always prompt, courteous, and effective. We have never had a bad experience with the support staff and they are always available when we need their help.
    Incentivized
    Read full review
    Alternatives Considered
    doubleSlash Net-Business
    No answers on this topic
    Epicor Software
    A former employee of our company chose DocStar after much research and Q&A with the DocStar seller. I believe she truly put a lot of time/effort into choosing this system, but the end result is that it is not a good match for our company. After reviewing her notes, I believe she chose the system due to its ability to be customized through the template system
    Incentivized
    Read full review
    Return on Investment
    doubleSlash Net-Business
    No answers on this topic
    Epicor Software
    • We have saved almost 10,000 dollars a year just in toner cost. We had to implement some up front cost for tablets and other computer aspects but the initial cost of this was about 3,000 to 4,000 dollars. docStar has saved us an instrumental amount of money and will so in the future as well.
    Incentivized
    Read full review
    ScreenShots