Bullhorn Recruitment Cloud Front Office vs. Lever

Any staffing company, IT or in any field, would benefit from selecting JobScience over any other ATS out there, in my opinion. It's the best of breed. It may not be as good a choice for an internal corporate system, as it has a lot of focus on prospecting and client management (being based on Salesforce) and less of a focus on the HR aspects of hiring.

Incentivized

Managing pipeline and candidate communication is easy through lever. Keeping it all in one place allows the hiring teams to be in the loop real-time. The reporting is clunky and basic, however, and without a 3rd party tool, sourcing from the lever database is difficult. Also, it is very easy to have duplicate candidates since the alerts Lever gives are often incorrect

Incentivized

• Dashboards: Jobscience allows each end user to have dashboards that are tailored for their position, and you're able to create several different dashboards.
• Actiongrid: This is a function we use within Jobscience that allows us to filter our settings to match candidates to available positions.
• Packets: We create packets with Jobscience via Conga that allow us to highlight crucial information for candidates.
• Logging activity: Their simple features allow us to keep track of every candidate record from many years ago.

Incentivized

• Great integration: Keeps a list of Outlook email communication along with LinkedIn and other data sources
• Is fairly lively, not too much lag between screens even though it is looking through a lot of data.
• Has excellent reporting on how well each email message is working.

Incentivized

• The activity tracking would be great if it included live updates. Currently, the updates are delayed by a couple of hours.
• The task/to-do list/calendar feature needs improvement. More ways to sort and filter the pending tasks would be helpful.
• It lacks the ability to run more reports.

Incentivized

• It would be nice if we were provided a more detailed summary of why our referrals were not selected for a position.
• The feedback feature that interviewers can give on candidates is great, but it is sometimes hard to find again after completion.
• If there is a mobile version, better marketing/awareness on this would be helpful.

Incentivized

It isn't difficult to use for the applicant processing, but [I feel] if you want to pull reports or use their tools, good luck!

What support? - Add a ticket and get links to [I believe] their unhelpful user guide. Add a charge if you want better support - afterward just got those links faster...

In addition to Jobscience we considered Talent Rover, Bullhorn, and JobDiva.

• We eliminated JobDiva first because it was nowhere near flexible enough to support our ways of doing business.
• Next we decided that TalentRover, despite being a powerful system that was also built on Salesforce, should no longer be considered because it wasn't as strong a contender as Jobscience, and we didn't need two Salesforce-based systems in the running.
• Lastly, Bullhorn made it to the final round and despite the fact that its front-office product is phenomenal we had to pass on them because their back-office product was vastly inferior to what Jobscience could provide.

Incentivized

I think Lever stacks up fairly well and is right above the midpoint. iCIMS and Greenhouse provide a larger, more Enterprise style product for huge scale, so I'd put the two of them above Lever at this time, but we chose Lever over Greenhouse for a reason. I just don't know if we'd be able to scale to the size we'd want to long-term with their product suite. Compared to the others listed here, and many others, I would take Lever every time.

Incentivized

• My company heavily relies on Jobscience- it's very helpful at tracking our candidates and jobs all in 1 place.
• Reports - it helps us compare our objectives and goals to our performance and can be personalized and pull specific information.
• Glitches - there are times when Jobscience isn't saving things properly or the format gets messed up after being saved (for example: saving resumes - sometimes they don't download properly and when you open the file from the candidate's page, the formatting is very off).

Incentivized

• We have an ATS now and did not have one before
• LinkedIn integration is better than others I've seen
• Spend too much time researching unhelpful user guides since their support is terrible
• Lots of frustration with post implementation support
• Integrations break, tools don't work and settings fail which could lead to other issues