Bugzilla vs. SourceForge

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Bugzilla
Score 8.5 out of 10
N/A
N/AN/A
SourceForge
Score 9.9 out of 10
N/A
SourceForge is a B2B software discovery platform, featuring 4000+ categories in its comparison engine that potential buyers can use to compare software by user reviews, features, pricing, integrations, operating system, and deployment.N/A
Pricing
BugzillaSourceForge
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
BugzillaSourceForge
Free Trial
NoNo
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
BugzillaSourceForge
Best Alternatives
BugzillaSourceForge
Small Businesses
GitLab
GitLab
Score 8.7 out of 10
Trustpilot
Trustpilot
Score 5.9 out of 10
Medium-sized Companies
GitLab
GitLab
Score 8.7 out of 10
Trustpilot
Trustpilot
Score 5.9 out of 10
Enterprises
GitLab
GitLab
Score 8.7 out of 10

No answers on this topic

All AlternativesView all alternativesView all alternatives
User Ratings
BugzillaSourceForge
Likelihood to Recommend
7.7
(0 ratings)
9.9
(0 ratings)
Likelihood to Renew
6.0
(0 ratings)
6.4
(0 ratings)
Usability
9.0
(0 ratings)
9.3
(0 ratings)
Availability
9.0
(0 ratings)
10.0
(0 ratings)
Performance
8.0
(0 ratings)
10.0
(0 ratings)
Support Rating
5.1
(0 ratings)
6.4
(0 ratings)
In-Person Training
9.0
(0 ratings)
-
(0 ratings)
Online Training
-
(0 ratings)
10.0
(0 ratings)
Implementation Rating
8.0
(0 ratings)
6.4
(0 ratings)
Configurability
9.0
(0 ratings)
10.0
(0 ratings)
Ease of integration
9.0
(0 ratings)
-
(0 ratings)
Product Scalability
9.0
(0 ratings)
9.0
(0 ratings)
Vendor post-sale
7.0
(0 ratings)
-
(0 ratings)
Vendor pre-sale
8.0
(0 ratings)
-
(0 ratings)
User Testimonials
BugzillaSourceForge
Likelihood to Recommend
For any organization that follows a SDLC (Software Development Life Cycle), Bugzilla is a great tool that will facilitate documenting and tracking software issues. Email reminders notify users in the workflow process of who needs to work take action or what the status of the bug is. Task leaders/managers can keep a tab on the overall status of the software bugs. It may not have the bells and whistles of other tools, but serves the purpose as is, out of the box.
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I recommend SourceForge to anyone or business that needs both commercial and open source software. This platform has a wide variety of software with many categories that allow easy search for any project, in addition to the fact that searches can be done separately (commercial and open source software) so as not to have mixed results which go with different purpose. In addition to the fact that the community of this platform is quite active and that there are always times to discover new projects that can be useful for a company or individual person.
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Pros
  • Project synchronization. Used as the primary resource for bug tracking, bugzilla can serve as a powerful project synchronization tool. Every aspect of the tickets can be tracked; status changes, comments, added watchers, who's currently working on the issue, and if it's related to another issue.
  • Unlimited Space. I currently work with a company who services hundreds of clients - and bugzilla helped us manage each one.
  • For companies with a need to service many different projects, or iterations of the same project, bugzilla handles this task exceptionally well.
  • Workflow assignments. Workflow is customizable by the simply selection of a checkbox. If ever the workflow needs to be altered, doing so is as simple as a .2 second "click".
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  • I loved how easy it is to write reviews on this platform, I have written several reviews on software we use in our finance industry, the process of writing them was very easy.
  • It has a perfect comparison function, which compares opinions, features, prices, advantages and disadvantages and many more things, this function really helps me to choose the essential software for my work needs.
  • The vast majority of opinions that I read in SourceForge to choose a new software that would be implemented in our company, were very detailed. I loved the fact that I could read detailed reviews that help my choice of software.
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Cons
  • User interface is terrible. It was built in the 90s and still looks like it. While the back-end is robust, the front-end is antiquated. It provides too many options and is easy to break.
  • Reporting is weak. It provides some basic statistics but doesn't provide details. You can find out how many reopens there are, but you can't know how quickly things go from reopen to complete.
  • Doesn't have the best "canned" workflows. Software is done by teams. Bugzilla doesn't "out of the box" have workflows that mimic what a typical software organization does.
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  • The only negative point that I have to give to this platform is that it currently does not have any type of filter that helps optimize the review search process. Currently, when you go into reviews of some software, all the reviews are together and there is no way to divide them by any job sector, company size, or type of user. This is a real problem since there are some users who sometimes need much more precise opinions, opinions about some software within a specific sector. I really hope they implement a review search filter system as quickly as possible.
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Likelihood to Renew
For future projects I will look at something that is hosted in the cloud that I don't have to manage. I would also like something that has a more modern feel to allow my customers to use it as well as my employees.
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Souceforge was very straightforward and easy to manage. The leads worked for us so there is not a lot else to say about why I'd use it again. This isn't some complicated software product, it is a simple inbound marketing channel that is meant to generate leads and help us with brand awareness and it did exactly that.
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Usability
This is a pretty straightforward system. You put in the bug details, a ticket is created, the team is notified. The user interface reflects this very simple and straightforward flow. It's certainly much easier than trying to track bugs with using Excel and email.
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SourceForge is super easy to use and very intuitive. And their support team and campaign managers help whenever we need it. Using SourceForge as a user is easy, and administrating a business software listing is easy as well. They also have great documentation.
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Reliability and Availability
I used it.
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We've never had any issues or downtime with SourceForge. Since we've been a user, the platform has never been down. Or at least never that I've noticed.
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Performance
No real issues here.
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SourceForge loads extremely quickly whether you're using the front end or administrating your product listing on the back end. All pages are snappy to load--no issues with page speed whatsoever.
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Support Rating
Since it is open source, it doesn't have customer service. However, the amount of information on forums is vast. If you can wade through it, you'll get what you need
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I hardly ever use the support on SourceForge, as I have not needed it. Their product works well for me. One time I had to email them and they got back to me the same day, but that's my only experience.
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In-Person Training
I know it.
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No answers on this topic
Online Training
No answers on this topic
Training was great. We had an hourlong kickoff call with our campaign manager, who walked us through every aspect and feature that SourceForge provides, which is quite a lot. The campaign manager was very knowledgeable and easygoing, and was patient with all of our questions. Very seamless training experience.
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Implementation Rating
Implementation was pretty simple. Particularly because the product cannot be customized so there is not much to do apart from getting it up and running.
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We have used this service mainly to read explicit opinions that influenced the decision-making when implementing new software for my company
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Alternatives Considered
Bugzilla is affordable and easier to use by newly forming team or group in our organization. As the team grows bigger we still continued to use Bugzilla as it is comfortable to use. We tried JIRA tool for bugtracking but it was expensive when compared to Bugzilla so switched back.
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G2 has a larger commitment time upfront and for a more expensive rate, which wasn't the best option for our team as we were just exploring the resources that existed out there at the time. We preferred Sourceforge as well due to its subscription service, making it easier to commit from the start.
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Scalability
I used it
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SourceForge has been plenty scalable for us. Our marketing department is able to edit listings and our executives can also log in to the platform if need be for leads and reporting information. SourceForge offers multiple user access and role permissions, so it's pretty scalable and easy to use for our entire team.
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Return on Investment
  • Unification of toolset (one tool for managing software development defects and customer escalations)
  • User appreciation for ease of use in finding interrelated issues amongst different product areas
  • Users continue to express how ugly Bugzilla is, and while skins are readily available, none give a really polished feel to the system.
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  • I found automation software that allowed me to save time by being able to connect different platforms and have certain actions performed automatically.
  • I have been able to find a large part of the software or IT service platforms at SourceForge, it has been useful to cover the needs when I need to find software that exceeds my expectations.
  • I save time by not having to browse the internet looking for software or trying solutions one by one, but simply research within SourceForge the necessary software and can get an idea of how it works through the opinions left by multiple users.
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ScreenShots

SourceForge Screenshots

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