BugTracker.net vs. Sentry

It is a great Bug Tracking tool when implemented and set up the correct way initially. If you find yourself in the position of having to go through and re name fields on a project level of having to do an overhaul of the user base you will find some frustrations, these are noted in the last question.

Incentivized

[Sentry] is honestly an amazing product. It allows us to detect errors in real time complete with stack traces and any extra accompanying information the developer wants to provide in the alert. With the alerting into Slack it has allowed us to quickly triage and tag in people who need eyes on a specific issue. It would be really useful in any Saas product environment.

Incentivized

• Tracking technical issues and assigning for review and completion
• Tracking final status and quality of an application or website

Incentivized

• It collects very detailed information on problems that happen to our users while using the platform
• It supplies very good tools in order to aggregate the collected data and analyze it
• It integrates with Slack, making it easier to "monitor it in real time"

Incentivized

• If you edit a field you have created (Username, status, custom fields) you lose the ability to sort/filter on this field.
• It would be nice to add more custom fields on a project specific level. Currently you can only add 3
• It would be FANTASTIC if you could sort/filter on Project Specific custom fields.

Incentivized

• if we could decrease the costing via some kind of sampling of errors.
• sometimes same error is in loop and Sentry will count all the events for pricing if there is any way this can be reduced.
• self hosted capabilities or using own storage to reduce cost.

Incentivized

BugTracker.net works for what we need it to do from a technology standpoint.

Incentivized

I didn't choose the product or evaluate other options, but I've been satisified with it except for tracking content changes.

Incentivized

We actually ended up using both because New Relic is a more robust overall IT infrastructure monitoring product. However, sentry is more developer oriented on the backend and more client friendly on the front end as far as showing results and the dashboard etc. It can provide product level insights that New Relic does not.

Incentivized

• Decreased turn around time for defect fixes.
• Smoother builder deploys
• Clearer communication from QA to Dev Team

Incentivized

• Error tracking is a must in any modern dynamic website or app. By looking into the error notifications I'm able to fix errors before anyone even has a chance to complain about them!
• Surprisingly, many website issues aren't showing up in Sentry, because they don't trigger exceptions. I'm interested in seeing if I can use Sentry to catch manually-triggered exceptions for "undesirable states" that my website can find itself in. Of course, that means I have to figure out how to have my client code recognize that it's in an undesirable state...

Incentivized