BugSnag vs. Firebase Crashlytics

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
BugSnag
Score 8.0 out of 10
N/A
Bugsnag is an application health and error tracking application, now from Smartbear since the April 2021 acquisition, for monitoring web application stability, and alerting developers to app issues and error-rate in real-time.N/A
Firebase Crashlytics
Score 9.6 out of 10
N/A
Crashlytics is a mobile analytics tool which helps users find the exact line of code that their app crashed on, providing granular insight into mobile app performance and user experience. Crashlytics was acquired by Google in 2017 and is now offered as part of the Firebase product.N/A
Pricing
BugSnagFirebase Crashlytics
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
BugSnagFirebase Crashlytics
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
BugSnagFirebase Crashlytics
Best Alternatives
BugSnagFirebase Crashlytics
Small Businesses
GitLab
GitLab
Score 8.7 out of 10
Matomo Analytics
Matomo Analytics
Score 7.9 out of 10
Medium-sized Companies
GitLab
GitLab
Score 8.7 out of 10
Flurry Analytics
Flurry Analytics
Score 9.0 out of 10
Enterprises
GitLab
GitLab
Score 8.7 out of 10
Flurry Analytics
Flurry Analytics
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
BugSnagFirebase Crashlytics
Likelihood to Recommend
10.0
(0 ratings)
10.0
(0 ratings)
Likelihood to Renew
-
(0 ratings)
10.0
(0 ratings)
Usability
-
(0 ratings)
10.0
(0 ratings)
User Testimonials
BugSnagFirebase Crashlytics
Likelihood to Recommend
It's great for tracking bugs on your app. I don't think I can do anything else besides that...
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Firebase Crashlytics is a no-brainer if you are already using any of the other Firebase suite of products, as its integration is very easy if you are already using these in your app. If you have cross-platform Android, iOS, and macOS apps, you should also consider Firebase Crashlytics to provide a unified across your platforms. If your app is only on Android or only on Apple, then you may be better off remaining with the default Apple Developer or Google Play Developer Console crash collection experiences.
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Pros
  • The UI/UX is well designed. I have never been confused by any buttons/filters/settings, and everything is laid out in a neat and organized fashion.
  • Setup was super easy. I didn't have to do anything but read the documentation, which was well written.
  • The information captured by errors has everything I would need to debug an issue.
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  • It has a great reporting interface to monitor crashes and affected users.
  • Setting up breadcrumbs to provide better insights around crashes is simple.
  • Easy for a non-developer like myself to jump in and figure out things quickly.
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Cons
  • For really long bugs, it'd be nice if you hovered over the row and it expanded the text so you didn't have to click on the actual bug to view everything.
  • It would be nice if there was a filter for grouping bugs instead of searching by their name.
  • Honestly nothing else, I love 99% of Bugsnag.
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  • Improve the SDK installation documentation
  • Simplify the migration from Fabric.io to Firebase
  • Improve the UI, currently it feels fairly old & clunky
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Likelihood to Renew
No answers on this topic
Because its fulfilling our basic and necessary requirements that can be an only and enough reason to renew the subscription.
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Usability
No answers on this topic
It is very easy for non-developer staff to use the Firebase Console and gather information for the development team. Developers will find it straightforward to integrate Firebase Crashlytics into new or existing codebases using Google's in-depth developer documentation. I cannot think of an easier cross-platform solution to use, and because of that I wish it supported more platforms!
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Alternatives Considered
No answers on this topic
Compared it with Crittercism on a Xamarin project a while back and on that platform, Crittercism was the best. But on Android, Crashlytics is just a lot better in providing good stack traces and having a useful analytics console. It's pretty much the defacto standard on Android...everyone uses Crashlytics. It's even more common to use Crashlytics and the Firebase crash tracking; Firebase does track ANR's a lot better though.
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Return on Investment
  • It has caught bugs on the spot, which allows us to quickly fix them.
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  • It has help me in improving my app stability and has helped a lot in improving the UI.
  • Also, sometimes its quite interesting to understand the app usage, and it helps us in making better decisions.
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ScreenShots