TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Buffer

    Score8.4 out of 10
    Small Businesses (1-50 employees)
    Buffer is a social sharing tool. When browsing content, clicking on the Buffer icon automatically stores the content and schedules posts to social media channels throughout the day.

    $6

    per month per channel

    HeyOrca

    Score9.5 out of 10
    Small Businesses (1-50 employees)
    HeyOrca is a solution that allows an agency’s clients to review and approve upcoming social media content. The vendor aims to help agencies save time by moving away from using spreadsheets and docs to communicate and obtain approvals from their clients. With this solution, no logins or spreadsheets are needed. Agencies can invite clients into a visual stakeholder-friendly view where they can approve and provide feedback without needing to sign up. Agencies can also record every change made to…

    $59

    per month per calendar

    Pricing
    BufferHeyOrca
    Editions & Modules
    Free
    $0
    Essentials
    $6
    per month per channel
    Team
    $12
    per month per channel
    Solo
    $0
    Basic
    $59
    per month per calendar
    Standard
    $99.00
    per month per calendar
    Pro
    $149
    per month per calendar
    Offerings
    Pricing Offerings
    BufferHeyOrca
    Free Trial
    YesYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsA discount is offered for annual billing.Plans start at: $99 USD Per Month. From there, the price scales according to your needs, up to a maximum of $499 USD per month.
    More Pricing Information
    Community Pulse
    BufferHeyOrca
    Considered Both Products
    Buffer
    Chose Buffer
    Buffer keeps it simple. It was great for when I worked at smaller companies and also for when I have done freelance social media work. Put it this way, Buffer is an accessible tool. The functionality is basic and intuitive so anyone can learn to use it. They also have a free …
    Incentivized
    HeyOrca
    No answer on this topic
    Key User Insights
    Would buy again
    90%
    Would buy again
    27 Answers
    No answers on this topic
    Delivers good value for the price
    93%
    Delivers good value for the price
    25 Answers
    No answers on this topic
    Happy with the feature set
    83%
    Happy with the feature set
    25 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    96%
    Lived up to sales and marketing promises
    23 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    26 Answers
    No answers on this topic
    Features
    BufferHeyOrca
    Publishing
    Comparison of Publishing features of Buffer and HeyOrca
    Feature
    Buffer
    8.6
    68 Ratings
    7% above category average
    HeyOrca
    8.3
    6 Ratings
    3% above category average
    Content planning and scheduling9.068 Ratings10.06 Ratings
    Content optimization8.061 Ratings00 Ratings
    Workflow management8.857 Ratings8.06 Ratings
    Audience targeting00 Ratings7.04 Ratings
    Reporting/analytics
    Comparison of Reporting/analytics features of Buffer and HeyOrca
    Feature
    Buffer
    8.3
    63 Ratings
    5% above category average
    HeyOrca
    -
    Ratings
    Campaign success analytics8.363 Ratings00 Ratings
    Account management
    Comparison of Account management features of Buffer and HeyOrca
    Feature
    Buffer
    9.0
    65 Ratings
    12% above category average
    HeyOrca
    8.0
    6 Ratings
    0% below category average
    Role-based user permissions & privileges9.052 Ratings9.06 Ratings
    Mobile access9.062 Ratings7.06 Ratings
    Engagement
    Comparison of Engagement features of Buffer and HeyOrca
    Feature
    Buffer
    -
    Ratings
    HeyOrca
    9.0
    5 Ratings
    13% above category average
    Bulk actions00 Ratings9.05 Ratings
    Channel coverage/integration
    Comparison of Channel coverage/integration features of Buffer and HeyOrca
    Feature
    Buffer
    -
    Ratings
    HeyOrca
    9.3
    6 Ratings
    10% above category average
    Twitter00 Ratings10.06 Ratings
    Facebook00 Ratings9.06 Ratings
    LinkedIn00 Ratings9.06 Ratings
    Instagram00 Ratings9.06 Ratings
    Best Alternatives
    BufferHeyOrca
    Small Businesses
    Sendible
    Score7.6 out of 10
    Sendible
    Score7.6 out of 10
    Medium-sized Companies
    Vista Social
    Score9.5 out of 10
    Vista Social
    Score9.5 out of 10
    Enterprises
    Salesforce Marketing Cloud Social Studio (discontinued)
    Score7.3 out of 10
    Salesforce Marketing Cloud Social Studio (discontinued)
    Score7.3 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    BufferHeyOrca
    Likelihood to Recommend
    8.8
    (88 ratings)
    10.0
    (6 ratings)
    Likelihood to Renew
    8.0
    (14 ratings)
    10.0
    (1 ratings)
    Usability
    9.0
    (24 ratings)
    10.0
    (2 ratings)
    Availability
    8.2
    (2 ratings)
    -
    (0 ratings)
    Performance
    8.0
    (2 ratings)
    -
    (0 ratings)
    Support Rating
    6.1
    (23 ratings)
    10.0
    (1 ratings)
    Implementation Rating
    8.0
    (2 ratings)
    -
    (0 ratings)
    Configurability
    10.0
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    8.6
    (2 ratings)
    -
    (0 ratings)
    User Testimonials
    BufferHeyOrca
    Likelihood to Recommend
    Buffer
    It helps me save hours by devoting only half an hour in a month's worth of posting, in addition to that it is quite simple to use. Buffer for scheduling social posts well in advance, but I have begun using it instead of posting natively on the social apps themselves because it makes it super easy to post the same messages to more than one platform.
    Read full review
    HeyOrca
    HeyOrca is perfect for the social post editing. For example, when I send the content link to my clients, they can easily go in and comment on posts that need editing rather than having to email me changes. Essentially it streamlines client/agency communication. It is perfect for a smaller agency who has less than 20 clients. I think HeyOrca is not for those whose main content is blogs and corresponding social posts. WordPress isn't Integrated, making it inconvenient to manage.
    Incentivized
    Read full review
    Pros
    Buffer
    • I can plan and publish content on social channels.
    • Buffer's interface is quite tidy and generates the necessary facilities to save us time in publishing consistent content.
    • It has a special price; it is pretty affordable.
    • It has the possibility of integrating with other tools to improve its functions.
    Incentivized
    Read full review
    HeyOrca
    • Provides client friendly view that allows clients to easily see what content will look like on their social platforms.
    • Provides a one-stop option for multiple client and platform content to live.
    • Great customer service and extremely responsive help center.
    • Easy to use and learn interface.
    Incentivized
    Read full review
    Cons
    Buffer
    • Expensive Analytics: The upgrade you need to access your analytics is quite expensive, and I have come across other tools that provide the same or even more for a lesser priced plan.
    • No Media Library: The one feature I have found on another social media planning tool that I wish Buffer had is a media library. This allows you to upload photos you aren't using right away to have them readily available when you do decide to use them. This is not a feature in Buffer.
    Incentivized
    Read full review
    HeyOrca
    • We had some issues with the timing of posts and posts not going out when they updated their platform recently.
    • Missing out on posting directly to Instagram (we have to use another platform for this).
    • Doesn't support Instagram stories, so we have to denote which ones are for Instagram stories and which ones are for Instagram newsfeed.
    Incentivized
    Read full review
    Likelihood to Renew
    Buffer
    I am giving buffer this rating because of a couple issues that it has compared to other platforms. It does not always post to instagram and you will need to go in an manually post. Also, one of the biggest qualms that we have with buffer is the price it costs to have robust analytics
    Incentivized
    Read full review
    HeyOrca
    We decided today that we were renewing our use
    Incentivized
    Read full review
    Usability
    Buffer
    We use Buffer for certain website content that should be shared on social networks, having this tool helps us to do it faster and easier since we can send the publications from the internet browser and the stack of scheduled messages. It is really fast and easy for all team members who share access to the account, so at the same time that we analyze the information that we can share, the message stack is prepared
    Incentivized
    Read full review
    HeyOrca
    Hey Orca has a lot of really great features, they make the workflow really easy and are extremely available for help with questions. I think there are some minor workflow issues that it could overcome and features it could add on that are available in other apps. It definitely doesn't offer the best analytics and also hasn't offered single image direct publishing like hootsuite does. Yet, it's benefits outweigh those minor inconveniences for our team
    Incentivized
    Read full review
    Reliability and Availability
    Buffer
    Buffer is always on hand and very reliable, their software suite rarely has outages
    Incentivized
    Read full review
    HeyOrca
    No answers on this topic
    Performance
    Buffer
    Buffer performs well on both desktop and mobile platforms. The one area as I have stated before is that it does not always want to automatically push to Instagram and the user will have to go do it manually. Buffer works very well pushing to other platforms. The instagram issue is the only reason buffer does not get a 10 on this section
    Incentivized
    Read full review
    HeyOrca
    No answers on this topic
    Support Rating
    Buffer
    1. It really helped to my business to grow online.
    2. I was able to take actions mindfully as the analytics are damn good.
    3. Also used for managing clients social media accounts and it proved to be a best resource.
    4. Clients were really happy as they got high demand and growth on internet and the secret is Buffer.
    5. The user interface is really easy to understand and manage. Support is 24/7 available to help.
    Incentivized
    Read full review
    HeyOrca
    Support is really helpful and always giving their best to assist us.
    Incentivized
    Read full review
    Implementation Rating
    Buffer
    We were very satisfied with the implementation of Buffer. We had no issues switching from the platform that we were using over to buffer. Our staff did not even miss a beat when it came to posting content. It was an easy transition and I feel that is something that buffer has really done well. They have an "out of the box" usability platform
    Incentivized
    Read full review
    HeyOrca
    No answers on this topic
    Alternatives Considered
    Buffer
    I also used Combin which is easy and free to use. However, Combin only posts when the computer is active and connected to the internet. So, posting while you are not actively using your computer at that moment is not possible, therefore Buffer is much more efficient as you can even post while being on vacation without working.
    Incentivized
    Read full review
    HeyOrca
    HeyOrca is definitely more for the agency level than Hootsuite. Hootsuite is fairly limited, even at its larger plans. HeyOrca is geared towards agencies, and that is definitely clear in the interface and arrangement. Hootsuite sure seems like more of a consumer product than a B2B product in my opinion.
    Incentivized
    Read full review
    Scalability
    Buffer
    Buffer does what it say on tin as they say! you can always count on Buffer. Buffer can be scale to 25 social account with 2,000 scheduled post which is enough for most agencies or businesses
    Incentivized
    Read full review
    HeyOrca
    No answers on this topic
    Return on Investment
    Buffer
    • It has saved money by allowing us to automate our social using one person
    • It allows us to connect one channel at a time instead of wasting money on larger account management tools
    • We are making money, because it has already delivered several clients
    Incentivized
    Read full review
    HeyOrca
    • Sustains our clients due to its layout and user-friendliness
    • Doesn't really allow for a lot of SEO work in the platform which doesn't help get clients
    Incentivized
    Read full review
    ScreenShots

    Buffer Screenshots

    Screenshot of The Buffer dashboardScreenshot of Customizable posting scheduleScreenshot of Tailored PostsScreenshot of List or calendar view of scheduled postsScreenshot of Browser extensionScreenshot of Social media analytics

    HeyOrca Screenshots

    Product screenshotProduct screenshotProduct screenshotProduct screenshot